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CallCenterFront / src / views / qualityManage / qualitySound / qualityCheckedSound.vue
StephanieGitHub on 19 Jan 2021 8 KB MOD: 修复第一阶段测试问题
<!--
 * @Description: 质检录音复核列表
 * @Author: 王晓颖
 * @Date: 2020-04-27 14:27:37
 -->
<template>
  <app-container>
    <el-row type="flex">
      <el-col :span="5">
        <user-list @change="changeSeat"/>
      </el-col>
      <el-col :span="19">
        <search-area :need-clear="true" :need-search-more="false" :size="size" type="default" search-more-type="default" @search="search" @clear="clearInput">
          <!--一般查询条件-->
          <search-item>
            <el-input v-model.trim="listQuery.callerid" :size="size" placeholder="录音编号" clearable/>
          </search-item>
          <search-item/>
          <search-item>
            <el-select v-model="listQuery.checkTemplate" :size="size" placeholder="请选择质检模块" style="width:250px;">
              <el-option v-for="item of modularList" :key="item.id" :label="item.modularName" :value="item.id"/>
            </el-select>
          </search-item>
          <search-item>
            <el-select v-model="listQuery.checkTwice" :size="size" placeholder="复核情况" clearable>
              <el-option v-for="item in checkStatusList" :label="item.name" :value="item.value"/>
            </el-select>
          </search-item>
          <search-item>
            <el-input v-model.trim="listQuery.minScore" :size="size" placeholder="最低分" clearable/>
          </search-item>
          <search-item>
            <el-input v-model.trim="listQuery.maxScore" :size="size" placeholder="最高分" clearable/>
          </search-item>
          <search-item>
            <el-date-picker
              v-model="timeRange"
              :size="size"
              type="datetimerange"
              range-separator="至"
              value-format="yyyy-MM-dd HH:mm:ss"
              start-placeholder="质检开始时间"
              end-placeholder="质检结束时间"/>
          </search-item>
        </search-area>
        <normal-table :data="list" :head="tableOption.head" :size="size" :query="listQuery" :total="total" :columns="columns" :list-loading="listLoading" :options="tableOption.options" :tools-option="tableOption.toolsOption" @change="changePage">
          <template slot="columns">
            <!--<el-table-column label="复核状态" align="center" width="80">-->
              <!--<template slot-scope="scope">-->
                <!--<el-tag v-if="scope.row.checkTwice=='未复核'">未复核</el-tag>-->
                <!--<el-tag v-if="scope.row.checkTwice=='已复核'" type="success">已复核</el-tag>-->
              <!--</template>-->
            <!--</el-table-column>-->
            <el-table-column label="操作" align="center" width="80">
              <template slot-scope="scope">
                <el-button :disabled="scope.row.checkTwice=='已复核'" type="text" size="small" @click="goCheck(scope.row)">复核</el-button>
              </template>
            </el-table-column>
          </template>
        </normal-table>
      </el-col>
    </el-row>
    <quality-check ref="qualitycheck"/>
  </app-container>
</template>

<script>
import NormalTable from '@/components/NomalTable'
import AppContainer from '@/components/layout/AppContainer'
import SearchArea from '@/components/SearchArea/SearchArea'
import SearchItem from '@/components/SearchArea/SearchItem'
import CreateCase from '@/views/caseManage/createCase'
import UserList from './components/userList'
import { getQModulerList, getCheckedSoundList } from '@/api/qualityCheck'
import QualityCheck from './qualityCheck'

export default {
  name: 'QualityCheckedSound',
  components: { QualityCheck, UserList, AppContainer, SearchArea, SearchItem, CreateCase, NormalTable },
  data() {
    return {
      listQuery: {
        callerid: '', // 通话编号
        agentUser: '', // 受理人
        startTime: '', // 来电开始时间
        endTime: '', // 来电结束时间
        checkTemplate: '', // 质检模块
        checkTwice: '0', // 复核情况
        minScore: '', // 最低分
        maxScore: '', // 最高分
        offset: 1,
        limit: 20,
        sort: '',
        order: ''
      }, // 筛选条件
      columns: [
        {
          text: '录音编号',
          value: 'callid',
          align: 'center',
          width: 160
        },
        {
          text: '受理人',
          value: 'agentUserName',
          align: 'center'
        },
        {
          text: '质检模板',
          value: 'checkModularName',
          align: 'center'
        },
        {
          text: '质检评语',
          value: 'checkComment',
          align: 'center'
        },
        {
          text: '质检总分',
          value: 'checkScore',
          align: 'center'
        },
        {
          text: '质检时间',
          value: 'checkTime',
          align: 'center',
          width: 160
        },
        {
          text: '复核状态',
          value: 'checkTwice',
          align: 'center'
        }
      ], // 显示列
      timeRange: [], // 时间范围
      list: [], // 列表数据
      total: 0, // 数据总数
      listLoading: true, // 列表加载动画
      tableOption: {
        head: {
          show: false, // 是否需要标题栏,
          text: '数据列表' // 标题名称
        },
        options: {
          needIndex: true // 是否需要序号列
        },
        toolsOption: {
          selectColumns: false, // 是否需要筛选列
          refresh: false // 是否需要刷新按钮
        }
      }, // 表格属性
      showAddCase: false,
      sound: {
        url: '',
        controlList: 'noDownload noSpeed onlyOnePlaying'
      },
      size: 'small',
      soundShow: false, // 显示音频弹窗
      userList: [],
      checkStatusList: [{ name: '已复核', value: '1' }, { name: '未复核', value: '0' }], // 挂机方向列表
      modularList: [] // 质检模块列表
    }
  },
  created() {
    this.fetchModularList()
    this.search()
  },
  activated() {
    this.search()
  },
  methods: {
    search() {
      this.fetchData(false)
    },
    // 获取质检模块列表
    fetchModularList() {
      getQModulerList().then(response => {
        this.modularList = response.data
      })
    },
    fetchData(isNowPage = true) {
      this.listLoading = true
      if (!isNowPage) { // 是否显示当前页,否则跳转第一页
        this.listQuery.offset = 1
      }
      this.listLoading = true
      if (this.timeRange && this.timeRange.length === 2) {
        this.listQuery.startTime = this.timeRange[0]
        this.listQuery.endTime = this.timeRange[1]
      } else {
        this.listQuery.startTime = ''
        this.listQuery.endTime = ''
      }
      getCheckedSoundList(this.listQuery).then(response => {
        if (response.code === 200) {
          this.listLoading = false
          // response.data.rows = [
          //   { callid: '123245234013253242', agentUserName: '张三', checkTwice: '1', checkModular: '1', checkModularName: '标准模块', checkComment: '审核通过', checkScore: '10', checkUserName: '王五', checkTime: '2020-4-20 08:00:02' },
          //   { callid: '123245234013253242', agentUserName: '张三', checkTwice: '0', checkModular: '1', checkModularName: '标准模块', checkComment: '审核通过', checkScore: '10', checkUserName: '王五', checkTime: '2020-4-20 08:00:02' }
          // ]
          // this.list = response.data.records
          this.list = response.data.rows
          this.total = response.data.total
        }
      })
    },
    // 打开质检页面
    goCheck(row) {
      this.$refs.qualitycheck.initDialog('twice', true, row)
    },
    // 创建工单
    createCase(row) {
      this.showAddCase = true
      const data = {
        callid: row.callid,
        number: row.callerNumber,
        dialStartStamp: row.dialStartStamp
      }
      console.log(data)
      const that = this
      setTimeout(function() {
        that.$refs['addcase'].initData(data)
      }, 500)
    },
    // 关闭新建案件弹窗
    closeCreateDialog() {
      this.showAddCase = false // 关闭弹窗
      this.search()
    },
    // 更改坐席
    changeSeat(val) {
      this.listQuery.agentUser = val.id
      this.fetchData(false)
    },
    // 页数发生变化后的操作,可能是页码变化,可能是每页容量变化,此函数必写
    changePage(val) {
      if (val && val.size) {
        this.listQuery.limit = val.size
      }
      if (val && val.page) {
        this.listQuery.offset = val.page
      }
      this.fetchData()
    },
    // 清除输入
    clearInput() {
      this.listQuery = {
        callerid: '', // 通话编号
        agentUser: '', // 受理人
        startTime: '', // 来电开始时间
        endTime: '', // 来电结束时间
        checkTemplate: '', // 质检模块
        checkTwice: '0', // 复核情况
        minScore: '', // 最低分
        maxScore: '', // 最高分
        offset: 1,
        limit: 20,
        sort: '',
        order: ''
      }
      this.timeRange = []
    }
  }
}
</script>

<style rel="stylesheet/scss" lang="scss" scoped>

</style>