<!--补录事件,待创建事件列表--> <template> <app-container> <search-area :need-clear="true" :need-search-more="false" :size="size" type="default" search-more-type="default" @search="search" @clear="clearInput"> <!--一般查询条件--> <search-item> <el-input v-model.trim="listQuery.callerNumber" :size="size" placeholder="主叫号码" clearable/> </search-item> <search-item/> <search-item> <el-select v-model="listQuery.agentUser" :size="size" placeholder="受理人" clearable> <el-option v-for="item in userList" :label="item.name" :value="item.id"/> </el-select> </search-item> <search-item> <el-date-picker v-model="timeRange" :size="size" type="datetimerange" range-separator="至" value-format="yyyy-MM-dd HH:mm:ss" start-placeholder="来电开始时间" end-placeholder="来电结束时间"/> </search-item> </search-area> <normal-table :data="list" :head="tableOption.head" :size="size" :query="listQuery" :total="total" :columns="columns" :list-loading="listLoading" :options="tableOption.options" :tools-option="tableOption.toolsOption" @change="changePage"> <template slot="columns"> <el-table-column label="操作" align="center" width="160"> <template slot-scope="scope"> <!--<el-button type="text" size="small" @click="recall(scope.row)">拨号</el-button>--> <el-button type="text" size="small" @click="openSound(scope.row)">录音</el-button> <el-button type="text" size="small" @click="createCase(scope.row)">受理</el-button> </template> </el-table-column> </template> </normal-table> <!--新建事件页面--> <el-dialog :visible.sync="showAddCase" :close-on-click-modal="false" :close-on-press-escape="false" title="新建事件" width="1200px" custom-class="addcase-dialog" top="5vh" append-to-body @close="closeCreateDialog"> <create-case ref="addcase" @cancel="closeCreateDialog"/> </el-dialog> <!--播放音频弹窗--> <el-dialog :visible.sync="soundShow" title="录音播放" width="600px" append-to-body custom-class="sound-dialog" @close="closeSound"> <audio-player ref="adplayer" :the-url="sound.url" :the-control-ist="sound.controlList"/> </el-dialog> </app-container> </template> <script> import NormalTable from '@/components/NomalTable' import AppContainer from '@/components/layout/AppContainer' import SearchArea from '@/components/SearchArea/SearchArea' import SearchItem from '@/components/SearchArea/SearchItem' import CreateCase from '@/views/caseManage/createCase' import AudioPlayer from '../../components/AudioPlayer/AudioPlayer' import { mapState } from 'vuex' // import { realFormatSecond } from '@/utils/stringutils' import { getUserSimpleList } from '@/api/system/user' import { getSoundList } from '@/api/sound' export default { name: 'WaitForCreate', components: { AudioPlayer, SearchItem, SearchArea, AppContainer, NormalTable, CreateCase }, data() { return { listQuery: { callerNumber: '', // 主叫号码 agentUser: '', // 受理人 status: '', // 受理状态 startTime: '', // 创建开始时间 endTime: '', // 创建结束时间 offset: 1, limit: 20, sort: 'dialStartStamp', order: 'desc' }, // 筛选条件 columns: [ { text: '录音编号', value: 'callid', align: 'center' }, { text: '主叫号码', value: 'callerNumber', align: 'center' }, { text: '归属地', value: 'isp', align: 'center', width: 100 }, { text: '来电时间', value: 'dialStartStamp', align: 'center', width: 160 }, { text: '受理人', value: 'agentUserName', align: 'center' }, { text: '状态', value: 'isAnswer', align: 'center' } ], // 显示列 timeRange: [], // 时间范围 list: [], // 列表数据 total: 0, // 数据总数 listLoading: true, // 列表加载动画 tableOption: { head: { show: false, // 是否需要标题栏, text: '数据列表' // 标题名称 }, options: { needIndex: true // 是否需要序号列 }, toolsOption: { selectColumns: false, // 是否需要筛选列 refresh: false // 是否需要刷新按钮 } }, // 表格属性 showAddCase: false, sound: { url: '', controlList: 'noDownload noSpeed onlyOnePlaying' }, size: 'small', soundShow: false, // 显示音频弹窗 userList: [] } }, computed: { ...mapState({ signStatus: state => state.ivr.signStatus, // 签入签出状态 callStatus: state => state.ivr.callStatus, isInCall: state => state.ivr.isInCall }) }, created() { this.fetchUserList() this.search() }, activated() { this.search() }, methods: { search() { this.fetchData(false) }, fetchData(isNowPage = true) { this.listLoading = true if (!isNowPage) { // 是否显示当前页,否则跳转第一页 this.listQuery.offset = 1 } this.listLoading = true if (this.timeRange && this.timeRange.length === 2) { this.listQuery.startTime = this.timeRange[0] this.listQuery.endTime = this.timeRange[1] } else { this.listQuery.startTime = '' this.listQuery.endTime = '' } getSoundList(this.listQuery).then(response => { if (response.code === 200) { this.listLoading = false this.list = response.data.rows this.total = response.data.total } }) }, // 拨号 recall(row) { if (row.callerNumber) { if (this.signStatus) { if (!this.isInCall) { const tel = '9' + row.callerNumber this.$store.dispatch('dial', tel) } else { this.$message.warning('已在通话中') } } else { this.$message.warning('请先签入呼叫平台') } } }, // 播放录音 openSound(row) { if (row.cusRecordFile || row.recordName) { this.soundShow = true if (row.cusRecordFile) { this.sound.url = row.cusRecordFile } else if (row.recordName) { this.sound.url = row.recordName } } else { this.$message.warning('无留言') } }, // 关闭播放弹窗 closeSound() { this.$refs.adplayer.pausePlay() }, // 创建工单 createCase(row) { this.showAddCase = true const data = { callid: row.callid, number: row.callerNumber, dialStartStamp: row.dialStartStamp } console.log(data) const that = this setTimeout(function() { that.$refs['addcase'].initData(data) }, 500) }, // 关闭新建案件弹窗 closeCreateDialog() { this.showAddCase = false // 关闭弹窗 this.$refs['addcase'].backToForm() this.search() }, fetchUserList() { const params = { roleTips: 'receiver,monitor,administrator' } getUserSimpleList(params).then(response => { if (response.code === 200) { this.userList = response.data } }) }, // 页数发生变化后的操作,可能是页码变化,可能是每页容量变化,此函数必写 changePage(val) { if (val && val.size) { this.listQuery.limit = val.size } if (val && val.page) { this.listQuery.offset = val.page } this.fetchData() }, // 重置后的操作, 若不需要显示重置按钮则不需要写 clearInput() { this.$message.success('clearInput') } } } </script> <style rel="stylesheet/scss" lang="scss"> .sound-dialog{ .el-dialog__body{ padding:0px 20px 20px; } } </style>