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CallCenterFront / src / views / caseManage / waitForHandle.vue
zhangyingjie on 6 Apr 2020 9 KB 新增 工单管理-待办列表
<!--待办事件-->
<template>
  <app-container>
    <search-area :need-clear="true" :need-search-more="true" type="seperate" search-more-type="default" @search="fetchData" @clear="clearInput">
      <!--一般查询条件-->
      <search-item>
        <el-input v-model.trim="listQuery.caseId" placeholder="事件编号" clearable/>
      </search-item>
      <search-item/>
      <search-item>
        <el-input v-model.trim="listQuery.title" placeholder="事件标题" clearable/>
      </search-item>
      <search-item>
        <el-input v-model.trim="listQuery.description" placeholder="事件内容" clearable/>
      </search-item>
      <search-item>
        <el-input v-model.trim="listQuery.reporterPhone" placeholder="联系方式" clearable/>
      </search-item>
      <search-item>
        <el-input v-model.trim="listQuery.reporterName" placeholder="联系人" clearable/>
      </search-item>
      <search-item>
        <el-date-picker
          v-model="timeRange"
          type="datetimerange"
          range-separator="至"
          value-format="yyyy-MM-dd HH:mm:ss"
          start-placeholder="来电开始时间"
          end-placeholder="来电结束时间"/>
      </search-item>
      <!--高级检索-->
      <div slot="searchMore">
        <search-item>
          <el-select v-model="listQuery.caseState" placeholder="处理方式" clearable>
            <el-option v-for="item in caseStateList" :key="'caseState_'+item.value" :label="item.name" :value="item.value"/>
          </el-select>
        </search-item>
        <search-item>
          <el-select v-model="listQuery.state" placeholder="处理状态" clearable>
            <el-option v-for="item in processStateList" :key="'processState_'+item.value" :label="item.name" :value="item.value"/>
          </el-select>
        </search-item>
        <search-item>
          <el-select v-model="listQuery.state" placeholder="事件状态" clearable>
            <el-option label="超期未办" value="1"/>
          </el-select>
        </search-item>
        <search-item>
          <el-select v-model="listQuery.source" placeholder="事件来源" clearable>
            <el-option v-for="item in caseSourceList" :key="'caseSource_'+item.value" :label="item.name" :value="item.value"/>
          </el-select>
        </search-item>
        <search-item>
          <el-select v-model="listQuery.caseLevel" placeholder="紧急程度" clearable>
            <el-option v-for="item in caseLevelList" :key="'caseLevel_'+item.value" :label="item.name" :value="item.value"/>
          </el-select>
        </search-item>
      </div>
    </search-area>
    <normal-table :data="list" :head="tableOption.head" :query="listQuery" :total="total" :columns="columns" :list-loading="listLoading" :options="tableOption.options" :tools-option="tableOption.toolsOption" @change="changePage">
      <template slot="btns">
        <el-button size="small" class="edit_btn">添加</el-button>
        <el-button size="small" class="edit_btn">修改</el-button>
        <el-button size="small" class="edit_btn">删除</el-button>
      </template>
      <template slot="columns">
        <el-table-column label="处理类型" align="center" width="160">
          <template slot-scope="scope">
            <span>{{ scope.row.eorcName + '/' + scope.row.caseTypeName + '/' + scope.row.caseDetailTypeName }}</span>
          </template>
        </el-table-column>
        <el-table-column label="受理人" align="center">
          <template slot-scope="scope">
            <span>{{ scope.row.createUserName }}</span>
          </template>
        </el-table-column>
        <el-table-column label="限办日期" align="center" width="160">
          <template slot-scope="scope">
            <span>{{ scope.row.limitedTime }}</span>
          </template>
        </el-table-column>
        <el-table-column label="操作" align="center" width="200">
          <template slot-scope="scope">
            <el-button type="text" size="small" @click.stop="processCase(scope.row)">任务办理</el-button>
            <el-button type="text" size="small" @click.stop="applyDelay(scope.row)">申请延期</el-button>
            <el-button type="text" size="small" @click.stop="applyReport(scope.row)">上报请示</el-button>
          </template>
        </el-table-column>
      </template>
    </normal-table>
  </app-container>
</template>

<script>
import NormalTable from '@/components/NomalTable'
import AppContainer from '@/components/layout/AppContainer'
import SearchArea from '@/components/SearchArea/SearchArea'
import SearchItem from '@/components/SearchArea/SearchItem'
import { workList } from '@/api/callCase'
import { getCaseState, getProcessState, getCaseSource, getCaseLevel } from '@/api/allDict'

export default {
  name: 'WaitForHandle',
  components: { SearchItem, SearchArea, AppContainer, NormalTable },
  data() {
    return {
      listQuery: {
        caseId: '', // 事件编号
        title: '', // 事件标题
        description: '', // 事件内容
        reporterPhone: '', // 联系方式
        reporterName: '', // 联系人
        startTime: '', // 来电开始时间
        endTime: '', // 来电结束时间
        caseState: '', // 处理方式
        state: '', // 处理状态
        isDelay: '', // 事件状态
        source: '', // 事件来源
        caseLevel: '', // 紧急程度
        offset: 1,
        limit: 20,
        sort: 'createTime',
        order: 'desc'
      }, // 筛选条件
      columns: [
        {
          text: '事件标题',
          value: 'title',
          align: 'center'
        },
        {
          text: '联系人',
          value: 'reporterName',
          align: 'center'
        },
        {
          text: '来电时间',
          value: 'callTime',
          width: 160,
          align: 'center'
        },
        {
          text: '处理状态',
          value: 'stateName',
          align: 'center'
        },
        {
          text: '事件内容',
          value: 'description',
          align: 'center'
        },
        {
          text: '处理方式',
          value: 'caseStateName',
          align: 'center'
        }
        // 为了手动处理“处理类型”字段,把后面两个字段也放进slot里了
        // {
        //   text: '处理类型',
        //   value: 'eorcName' + 'caseTypeName' + 'caseDetailTypeName',
        //   align: 'center'
        // },
        // {
        //   text: '受理人',
        //   value: 'createUserName',
        //   // width: 120,
        //   align: 'center'
        // },
        // {
        //   text: '限办日期',
        //   value: 'limitedTime',
        //   width: 160,
        //   align: 'center'
        // }
      ], // 显示列
      timeRange: [], // 时间范围
      list: [], // 列表数据
      total: 0, // 数据总数
      listLoading: true, // 列表加载动画
      tableOption: {
        head: {
          show: false, // 是否需要标题栏,
          text: '数据列表' // 标题名称
        },
        options: {
          needIndex: false // 是否需要序号列
        },
        toolsOption: {
          selectColumns: false, // 是否需要筛选列
          refresh: false // 是否需要刷新按钮
        }
      }, // 表格属性
      caseStateList: [],
      processStateList: [],
      caseSourceList: [],
      caseLevelList: []
    }
  },
  watch: {
    timeRange(val) {
      if (val && val.length > 0) {
        this.listQuery.startTime = val[0]
        this.listQuery.endTime = val[1]
      } else {
        this.listQuery.startTime = ''
        this.listQuery.endTime = ''
      }
    }
  },
  created() {
    this.fetchData()
    this.fetchCaseStateList()
    this.fetchProcessStateList()
    this.fetchCaseSourceList()
    this.fetchCaseLevelList()
  },
  methods: {
    fetchData() {
      this.listLoading = true
      workList(this.listQuery).then(response => {
        this.list = response.data.rows
        this.total = response.data.totalt
        this.listLoading = false
      })
    },
    // 页数发生变化后的操作,可能是页码变化,可能是每页容量变化,此函数必写
    changePage(val) {
      if (val && val.size) {
        this.listQuery.limit = val.size
      }
      if (val && val.page) {
        this.listQuery.offset = val.page
      }
      this.fetchData()
    },
    // 重置后的操作, 若不需要显示重置按钮则不需要写
    clearInput() {
      this.$message.success('clearInput')
    },
    fetchCaseStateList() {
      getCaseState().then(response => {
        this.caseStateList = response.data
      })
    },
    fetchProcessStateList() {
      getProcessState().then(repsonse => {
        this.processStateList = repsonse.data
      })
    },
    fetchCaseSourceList() {
      getCaseSource().then(response => {
        this.caseSourceList = response.data
      })
    },
    fetchCaseLevelList() {
      getCaseLevel().then(response => {
        this.caseLevelList = response.data
      })
    },
    // 任务办理
    processCase(row) { },
    // 申请延期
    applyDelay(row) { },
    // 上报请示
    applyReport(row) { }
  }
}
</script>

<style scoped>

</style>