<!--补录事件,待创建事件列表--> <template> <app-container> <search-area :need-clear="true" :need-search-more="false" :size="size" type="default" search-more-type="default" @search="search" @clear="clearInput"> <!--一般查询条件--> <search-item> <el-input v-model.trim="listQuery.callerNumber" :size="size" placeholder="主叫号码" clearable/> </search-item> <search-item/> <search-item> <el-select v-model="listQuery.agentUser" :size="size" placeholder="坐席" clearable> <el-option v-for="item in userList" :label="item.name" :value="item.id"/> </el-select> </search-item> <search-item> <el-select v-model="listQuery.callWay" :size="size" placeholder="呼叫方向" clearable> <el-option v-for="item in callWayList" :label="item.name" :value="item.name"/> </el-select> </search-item> <search-item> <el-select v-model="listQuery.hangupCause" :size="size" placeholder="挂机方向" clearable> <el-option v-for="item in hangupCauseList" :label="item.name" :value="item.name"/> </el-select> </search-item> <search-item> <el-date-picker v-model="timeRange" :size="size" type="datetimerange" range-separator="至" value-format="yyyy-MM-dd HH:mm:ss" start-placeholder="通话开始时间" end-placeholder="通话结束时间"/> </search-item> </search-area> <normal-table :data="list" :head="tableOption.head" :size="size" :query="listQuery" :total="total" :columns="columns" :list-loading="listLoading" :options="tableOption.options" :tools-option="tableOption.toolsOption" @change="changePage"> <template slot="columns"> <el-table-column label="试听" align="center" width="80"> <template slot-scope="scope"> <el-button type="text" size="small" icon="el-icon-headset" @click="openSound(scope.row)"/> </template> </el-table-column> </template> </normal-table> <!--播放音频弹窗--> <el-dialog :visible.sync="soundShow" title="录音播放" width="600px" append-to-body custom-class="sound-dialog" @close="closeSound"> <audio-player ref="adplayer" :the-url="sound.url" :the-control-ist="sound.controlList"/> </el-dialog> </app-container> </template> <script> import NormalTable from '@/components/NomalTable' import AppContainer from '@/components/layout/AppContainer' import SearchArea from '@/components/SearchArea/SearchArea' import SearchItem from '@/components/SearchArea/SearchItem' import CreateCase from '@/views/caseManage/createCase' import AudioPlayer from '../../components/AudioPlayer/AudioPlayer' // import { realFormatSecond } from '@/utils/stringutils' import { getUserSimpleList } from '@/api/system/user' import { getAllSoundList } from '@/api/sound' import { getCallWay } from '@/api/allDict' export default { name: 'SoundsManage', components: { AudioPlayer, SearchItem, SearchArea, AppContainer, NormalTable, CreateCase }, data() { return { listQuery: { callerNumber: '', // 主叫号码 agentUser: '', // 受理人 startTime: '', // 来电开始时间 endTime: '', // 来电结束时间 minTime: '', // 通话最短时间 maxTime: '', // 通话最长时间 callWay: '', // 呼叫方向 hangupCause: '', // 挂机方向 offset: 1, limit: 20, sort: 'dialStartStamp', order: 'desc' }, // 筛选条件 columns: [ { text: '主叫号码', value: 'callerNumber', align: 'center' }, { text: '被叫号码', value: 'calleeNumber', align: 'center' }, { text: '呼叫方向', value: 'callWayName', align: 'center' }, { text: '挂机方向', value: 'hangupCause', align: 'center' }, { text: '通话开始时间', value: 'dialStartStamp', align: 'center' }, { text: '通话结束时间', value: 'dialEndStamp', align: 'center' }, { text: '通话时长(秒)', value: 'bridgeStamp', align: 'center' }, { text: '坐席工号', value: 'agentName', align: 'center' }, { text: '坐席姓名', value: 'agentUserName', align: 'center' }, { text: '归属地', value: 'isp', align: 'center', width: 100 } ], // 显示列 timeRange: [], // 时间范围 list: [], // 列表数据 total: 0, // 数据总数 listLoading: true, // 列表加载动画 tableOption: { head: { show: false, // 是否需要标题栏, text: '数据列表' // 标题名称 }, options: { needIndex: true // 是否需要序号列 }, toolsOption: { selectColumns: false, // 是否需要筛选列 refresh: false // 是否需要刷新按钮 } }, // 表格属性 showAddCase: false, sound: { url: '', controlList: 'noDownload noSpeed onlyOnePlaying' }, size: 'small', soundShow: false, // 显示音频弹窗 userList: [], callWayList: [{ name: '呼入', value: '1' }, { name: '呼出', value: '2' }, { name: '本地通话', value: '3' }, { name: '未知', value: '4' }], // 呼叫方向列表 hangupCauseList: [{ name: '主叫挂机', value: '1' }, { name: '被叫挂机', value: '2' }, { name: '系统挂机', value: '3' }] // 挂机方向列表 } }, created() { this.fetchUserList() this.search() }, activated() { this.search() }, methods: { search() { this.fetchData(false) }, fetchData(isNowPage = true) { this.listLoading = true if (!isNowPage) { // 是否显示当前页,否则跳转第一页 this.listQuery.offset = 1 } this.listLoading = true getAllSoundList(this.listQuery).then(response => { if (response.code === 200) { this.listLoading = false this.list = response.data.rows this.total = response.data.total } }) }, fetchCallWay(){ getCallWay().then(response => { if (response.code === 200) { this.callWayList = response.data } }) }, // 播放录音 openSound(row) { if (row.cusRecordFile || row.recordName) { this.soundShow = true if (row.cusRecordFile) { this.sound.url = row.cusRecordFile } else if (row.recordName) { this.sound.url = row.recordName } } else { this.$message.warning('无录音') } }, // 关闭播放弹窗 closeSound() { this.$refs.adplayer.pausePlay() }, // 创建工单 createCase(row) { this.showAddCase = true const data = { callid: row.callid, number: row.callerNumber, dialStartStamp: row.dialStartStamp } console.log(data) const that = this setTimeout(function() { that.$refs['addcase'].initData(data) }, 500) }, // 关闭新建案件弹窗 closeCreateDialog() { this.showAddCase = false // 关闭弹窗 this.search() }, fetchUserList() { const params = { roleTips: 'receiver,monitor' } getUserSimpleList(params).then(response => { if (response.code === 200) { this.userList = response.data } }) }, // 页数发生变化后的操作,可能是页码变化,可能是每页容量变化,此函数必写 changePage(val) { if (val && val.size) { this.listQuery.limit = val.size } if (val && val.page) { this.listQuery.offset = val.page } this.fetchData() }, // 重置后的操作, 若不需要显示重置按钮则不需要写 clearInput() { this.$message.success('clearInput') } } } </script> <style rel="stylesheet/scss" lang="scss"> .sound-dialog{ .el-dialog__body{ padding:0px 20px 20px; } } </style>