diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }
diff --git a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
index 58e2521..91b205a 100644
--- a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="非常满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,15 @@
           </el-table-column>
           <el-table-column label="满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
+              :key="column.text"
+              :prop="column.value"
+              :label="column.text"
+              align="center"/>
+          </el-table-column>
+          <el-table-column label="一般" align="center">
+            <el-table-column
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,13 +30,13 @@
           </el-table-column>
           <el-table-column label="不满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-          <el-table-column label="放弃评价" align="center">
+          <el-table-column label="未评价" align="center">
             <el-table-column
               v-for="column in five"
               :key="column.text"
@@ -44,39 +52,84 @@
 </template>
 
 <script>
+import { callSatisfiedStatistics } from '@/api/statistics'
 export default {
   name: 'SatisfiedStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '通话量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '通话量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '通话量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '通话量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '通话量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '通话量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '通话量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      five: [
+        { text: '通话量', value: 'fivethl' },
+        { text: '百分比', value: 'fivebfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%',
+          fivethl: '0',
+          fivebfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSatisfiedStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '非常满意') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '满意') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '一般') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '不满意') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          } else if (item.type === '未评价') {
+            this.data[0].fivethl = item.num
+            this.data[0].fivebfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }
diff --git a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
index 58e2521..91b205a 100644
--- a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="非常满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,15 @@
           </el-table-column>
           <el-table-column label="满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
+              :key="column.text"
+              :prop="column.value"
+              :label="column.text"
+              align="center"/>
+          </el-table-column>
+          <el-table-column label="一般" align="center">
+            <el-table-column
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,13 +30,13 @@
           </el-table-column>
           <el-table-column label="不满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-          <el-table-column label="放弃评价" align="center">
+          <el-table-column label="未评价" align="center">
             <el-table-column
               v-for="column in five"
               :key="column.text"
@@ -44,39 +52,84 @@
 </template>
 
 <script>
+import { callSatisfiedStatistics } from '@/api/statistics'
 export default {
   name: 'SatisfiedStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '通话量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '通话量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '通话量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '通话量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '通话量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '通话量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '通话量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      five: [
+        { text: '通话量', value: 'fivethl' },
+        { text: '百分比', value: 'fivebfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%',
+          fivethl: '0',
+          fivebfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSatisfiedStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '非常满意') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '满意') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '一般') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '不满意') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          } else if (item.type === '未评价') {
+            this.data[0].fivethl = item.num
+            this.data[0].fivebfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/components/waitStatics.vue b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
index 32879cc..60239de 100644
--- a/src/views/monitor/realtimeMonitor/components/waitStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="10秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,7 @@
           </el-table-column>
           <el-table-column label="20秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,7 +22,7 @@
           </el-table-column>
           <el-table-column label="30秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -30,13 +30,12 @@
           </el-table-column>
           <el-table-column label="30秒以上接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-
         </el-table>
       </div>
     </div>
@@ -44,39 +43,75 @@
 </template>
 
 <script>
+import { callSuccessStatistics } from '@/api/statistics'
 export default {
   name: 'WaitStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '数量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '数量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '数量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '数量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '数量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '数量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '数量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSuccessStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '10秒接通') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '20秒接通') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '30秒接通') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '30秒以上接通') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }
diff --git a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
index 58e2521..91b205a 100644
--- a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="非常满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,15 @@
           </el-table-column>
           <el-table-column label="满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
+              :key="column.text"
+              :prop="column.value"
+              :label="column.text"
+              align="center"/>
+          </el-table-column>
+          <el-table-column label="一般" align="center">
+            <el-table-column
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,13 +30,13 @@
           </el-table-column>
           <el-table-column label="不满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-          <el-table-column label="放弃评价" align="center">
+          <el-table-column label="未评价" align="center">
             <el-table-column
               v-for="column in five"
               :key="column.text"
@@ -44,39 +52,84 @@
 </template>
 
 <script>
+import { callSatisfiedStatistics } from '@/api/statistics'
 export default {
   name: 'SatisfiedStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '通话量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '通话量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '通话量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '通话量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '通话量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '通话量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '通话量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      five: [
+        { text: '通话量', value: 'fivethl' },
+        { text: '百分比', value: 'fivebfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%',
+          fivethl: '0',
+          fivebfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSatisfiedStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '非常满意') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '满意') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '一般') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '不满意') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          } else if (item.type === '未评价') {
+            this.data[0].fivethl = item.num
+            this.data[0].fivebfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/components/waitStatics.vue b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
index 32879cc..60239de 100644
--- a/src/views/monitor/realtimeMonitor/components/waitStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="10秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,7 @@
           </el-table-column>
           <el-table-column label="20秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,7 +22,7 @@
           </el-table-column>
           <el-table-column label="30秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -30,13 +30,12 @@
           </el-table-column>
           <el-table-column label="30秒以上接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-
         </el-table>
       </div>
     </div>
@@ -44,39 +43,75 @@
 </template>
 
 <script>
+import { callSuccessStatistics } from '@/api/statistics'
 export default {
   name: 'WaitStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '数量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '数量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '数量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '数量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '数量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '数量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '数量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSuccessStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '10秒接通') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '20秒接通') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '30秒接通') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '30秒以上接通') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
index 768deae..864f275 100644
--- a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
+++ b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
@@ -2,18 +2,18 @@
 <template>
   <app-container>
     <div class="monitor-title">实时监控</div>
-    <call-statics/>
+    <call-statics :query="listQuery"/>
     <el-row :gutter="10">
       <el-col span="12">
-        <satisfied-statics/>
+        <satisfied-statics :query="listQuery"/>
       </el-col>
       <el-col span="12">
-        <wait-statics/>
+        <wait-statics :query="listQuery"/>
       </el-col>
     </el-row>
     <el-row>
       <el-col :span="24">
-        <call-line/>
+        <call-line :query="listQuery"/>
       </el-col>
     </el-row>
   </app-container>
@@ -25,9 +25,27 @@
 import SatisfiedStatics from './components/satisfiedStatics'
 import WaitStatics from './components/waitStatics'
 import CallLine from './components/callLine'
+import { getToday } from '@/utils/dateutils'
+
 export default {
   name: 'RealtimeMonitor',
-  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics }
+  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  created() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  },
+  activated() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  }
 }
 </script>
 

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }
diff --git a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
index 58e2521..91b205a 100644
--- a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="非常满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,15 @@
           </el-table-column>
           <el-table-column label="满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
+              :key="column.text"
+              :prop="column.value"
+              :label="column.text"
+              align="center"/>
+          </el-table-column>
+          <el-table-column label="一般" align="center">
+            <el-table-column
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,13 +30,13 @@
           </el-table-column>
           <el-table-column label="不满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-          <el-table-column label="放弃评价" align="center">
+          <el-table-column label="未评价" align="center">
             <el-table-column
               v-for="column in five"
               :key="column.text"
@@ -44,39 +52,84 @@
 </template>
 
 <script>
+import { callSatisfiedStatistics } from '@/api/statistics'
 export default {
   name: 'SatisfiedStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '通话量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '通话量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '通话量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '通话量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '通话量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '通话量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '通话量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      five: [
+        { text: '通话量', value: 'fivethl' },
+        { text: '百分比', value: 'fivebfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%',
+          fivethl: '0',
+          fivebfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSatisfiedStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '非常满意') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '满意') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '一般') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '不满意') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          } else if (item.type === '未评价') {
+            this.data[0].fivethl = item.num
+            this.data[0].fivebfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/components/waitStatics.vue b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
index 32879cc..60239de 100644
--- a/src/views/monitor/realtimeMonitor/components/waitStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="10秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,7 @@
           </el-table-column>
           <el-table-column label="20秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,7 +22,7 @@
           </el-table-column>
           <el-table-column label="30秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -30,13 +30,12 @@
           </el-table-column>
           <el-table-column label="30秒以上接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-
         </el-table>
       </div>
     </div>
@@ -44,39 +43,75 @@
 </template>
 
 <script>
+import { callSuccessStatistics } from '@/api/statistics'
 export default {
   name: 'WaitStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '数量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '数量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '数量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '数量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '数量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '数量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '数量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSuccessStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '10秒接通') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '20秒接通') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '30秒接通') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '30秒以上接通') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
index 768deae..864f275 100644
--- a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
+++ b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
@@ -2,18 +2,18 @@
 <template>
   <app-container>
     <div class="monitor-title">实时监控</div>
-    <call-statics/>
+    <call-statics :query="listQuery"/>
     <el-row :gutter="10">
       <el-col span="12">
-        <satisfied-statics/>
+        <satisfied-statics :query="listQuery"/>
       </el-col>
       <el-col span="12">
-        <wait-statics/>
+        <wait-statics :query="listQuery"/>
       </el-col>
     </el-row>
     <el-row>
       <el-col :span="24">
-        <call-line/>
+        <call-line :query="listQuery"/>
       </el-col>
     </el-row>
   </app-container>
@@ -25,9 +25,27 @@
 import SatisfiedStatics from './components/satisfiedStatics'
 import WaitStatics from './components/waitStatics'
 import CallLine from './components/callLine'
+import { getToday } from '@/utils/dateutils'
+
 export default {
   name: 'RealtimeMonitor',
-  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics }
+  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  created() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  },
+  activated() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  }
 }
 </script>
 
diff --git a/src/views/monitor/seatMonitor/components/ivrArea.vue b/src/views/monitor/seatMonitor/components/ivrArea.vue
index 912c102..e2f48fd 100644
--- a/src/views/monitor/seatMonitor/components/ivrArea.vue
+++ b/src/views/monitor/seatMonitor/components/ivrArea.vue
@@ -22,21 +22,52 @@
   props: {
     currentUser: {
       type: Object,
-      required: true
+      default: function() {
+        return {
+          agentUserName: '--',
+          agentName: '--',
+          phone: '--',
+          state: '--',
+          exten: '--',
+          callerNumber: '--',
+          calleeNumber: '--',
+          callid: ''
+        }
+      }
     }
   },
   methods: {
     // 监听
     spy() {
-      this.$store.dispatch('spy', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('spy', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强插分机
     extenInsert() {
-      this.$store.dispatch('extenInsert', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('extenInsert', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强拆分机
     extenCut() {
-      this.$store.dispatch('extenCut', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        this.$store.dispatch('extenCut', this.currentUser.exten)
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     }
   }
 }

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }
diff --git a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
index 58e2521..91b205a 100644
--- a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="非常满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,15 @@
           </el-table-column>
           <el-table-column label="满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
+              :key="column.text"
+              :prop="column.value"
+              :label="column.text"
+              align="center"/>
+          </el-table-column>
+          <el-table-column label="一般" align="center">
+            <el-table-column
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,13 +30,13 @@
           </el-table-column>
           <el-table-column label="不满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-          <el-table-column label="放弃评价" align="center">
+          <el-table-column label="未评价" align="center">
             <el-table-column
               v-for="column in five"
               :key="column.text"
@@ -44,39 +52,84 @@
 </template>
 
 <script>
+import { callSatisfiedStatistics } from '@/api/statistics'
 export default {
   name: 'SatisfiedStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '通话量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '通话量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '通话量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '通话量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '通话量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '通话量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '通话量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      five: [
+        { text: '通话量', value: 'fivethl' },
+        { text: '百分比', value: 'fivebfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%',
+          fivethl: '0',
+          fivebfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSatisfiedStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '非常满意') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '满意') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '一般') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '不满意') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          } else if (item.type === '未评价') {
+            this.data[0].fivethl = item.num
+            this.data[0].fivebfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/components/waitStatics.vue b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
index 32879cc..60239de 100644
--- a/src/views/monitor/realtimeMonitor/components/waitStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="10秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,7 @@
           </el-table-column>
           <el-table-column label="20秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,7 +22,7 @@
           </el-table-column>
           <el-table-column label="30秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -30,13 +30,12 @@
           </el-table-column>
           <el-table-column label="30秒以上接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-
         </el-table>
       </div>
     </div>
@@ -44,39 +43,75 @@
 </template>
 
 <script>
+import { callSuccessStatistics } from '@/api/statistics'
 export default {
   name: 'WaitStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '数量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '数量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '数量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '数量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '数量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '数量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '数量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSuccessStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '10秒接通') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '20秒接通') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '30秒接通') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '30秒以上接通') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
index 768deae..864f275 100644
--- a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
+++ b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
@@ -2,18 +2,18 @@
 <template>
   <app-container>
     <div class="monitor-title">实时监控</div>
-    <call-statics/>
+    <call-statics :query="listQuery"/>
     <el-row :gutter="10">
       <el-col span="12">
-        <satisfied-statics/>
+        <satisfied-statics :query="listQuery"/>
       </el-col>
       <el-col span="12">
-        <wait-statics/>
+        <wait-statics :query="listQuery"/>
       </el-col>
     </el-row>
     <el-row>
       <el-col :span="24">
-        <call-line/>
+        <call-line :query="listQuery"/>
       </el-col>
     </el-row>
   </app-container>
@@ -25,9 +25,27 @@
 import SatisfiedStatics from './components/satisfiedStatics'
 import WaitStatics from './components/waitStatics'
 import CallLine from './components/callLine'
+import { getToday } from '@/utils/dateutils'
+
 export default {
   name: 'RealtimeMonitor',
-  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics }
+  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  created() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  },
+  activated() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  }
 }
 </script>
 
diff --git a/src/views/monitor/seatMonitor/components/ivrArea.vue b/src/views/monitor/seatMonitor/components/ivrArea.vue
index 912c102..e2f48fd 100644
--- a/src/views/monitor/seatMonitor/components/ivrArea.vue
+++ b/src/views/monitor/seatMonitor/components/ivrArea.vue
@@ -22,21 +22,52 @@
   props: {
     currentUser: {
       type: Object,
-      required: true
+      default: function() {
+        return {
+          agentUserName: '--',
+          agentName: '--',
+          phone: '--',
+          state: '--',
+          exten: '--',
+          callerNumber: '--',
+          calleeNumber: '--',
+          callid: ''
+        }
+      }
     }
   },
   methods: {
     // 监听
     spy() {
-      this.$store.dispatch('spy', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('spy', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强插分机
     extenInsert() {
-      this.$store.dispatch('extenInsert', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('extenInsert', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强拆分机
     extenCut() {
-      this.$store.dispatch('extenCut', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        this.$store.dispatch('extenCut', this.currentUser.exten)
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     }
   }
 }
diff --git a/src/views/monitor/seatMonitor/components/realtimeCheck.vue b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
index 81f96f1..3d81075 100644
--- a/src/views/monitor/seatMonitor/components/realtimeCheck.vue
+++ b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
@@ -13,7 +13,7 @@
         <el-button :disabled="canJudge" type="primary" size="small" @click="check">实时质检</el-button>
       </div>
     </div>
-    <quality-check ref="qualitycheck"/>
+    <quality-check ref="qualitycheck" :need-player="false"/>
   </div>
 </template>
 
@@ -41,7 +41,7 @@
   },
   computed: {
     canJudge() { // 判断是否可以进行质检，通话中的可以进行实时质检
-      if (this.seatForm.state && this.seatForm.state.includes('通话')) {
+      if (this.seatForm.callid) {
         return false
       } else {
         return true

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }
diff --git a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
index 58e2521..91b205a 100644
--- a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="非常满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,15 @@
           </el-table-column>
           <el-table-column label="满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
+              :key="column.text"
+              :prop="column.value"
+              :label="column.text"
+              align="center"/>
+          </el-table-column>
+          <el-table-column label="一般" align="center">
+            <el-table-column
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,13 +30,13 @@
           </el-table-column>
           <el-table-column label="不满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-          <el-table-column label="放弃评价" align="center">
+          <el-table-column label="未评价" align="center">
             <el-table-column
               v-for="column in five"
               :key="column.text"
@@ -44,39 +52,84 @@
 </template>
 
 <script>
+import { callSatisfiedStatistics } from '@/api/statistics'
 export default {
   name: 'SatisfiedStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '通话量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '通话量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '通话量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '通话量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '通话量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '通话量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '通话量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      five: [
+        { text: '通话量', value: 'fivethl' },
+        { text: '百分比', value: 'fivebfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%',
+          fivethl: '0',
+          fivebfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSatisfiedStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '非常满意') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '满意') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '一般') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '不满意') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          } else if (item.type === '未评价') {
+            this.data[0].fivethl = item.num
+            this.data[0].fivebfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/components/waitStatics.vue b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
index 32879cc..60239de 100644
--- a/src/views/monitor/realtimeMonitor/components/waitStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="10秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,7 @@
           </el-table-column>
           <el-table-column label="20秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,7 +22,7 @@
           </el-table-column>
           <el-table-column label="30秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -30,13 +30,12 @@
           </el-table-column>
           <el-table-column label="30秒以上接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-
         </el-table>
       </div>
     </div>
@@ -44,39 +43,75 @@
 </template>
 
 <script>
+import { callSuccessStatistics } from '@/api/statistics'
 export default {
   name: 'WaitStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '数量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '数量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '数量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '数量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '数量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '数量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '数量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSuccessStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '10秒接通') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '20秒接通') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '30秒接通') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '30秒以上接通') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
index 768deae..864f275 100644
--- a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
+++ b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
@@ -2,18 +2,18 @@
 <template>
   <app-container>
     <div class="monitor-title">实时监控</div>
-    <call-statics/>
+    <call-statics :query="listQuery"/>
     <el-row :gutter="10">
       <el-col span="12">
-        <satisfied-statics/>
+        <satisfied-statics :query="listQuery"/>
       </el-col>
       <el-col span="12">
-        <wait-statics/>
+        <wait-statics :query="listQuery"/>
       </el-col>
     </el-row>
     <el-row>
       <el-col :span="24">
-        <call-line/>
+        <call-line :query="listQuery"/>
       </el-col>
     </el-row>
   </app-container>
@@ -25,9 +25,27 @@
 import SatisfiedStatics from './components/satisfiedStatics'
 import WaitStatics from './components/waitStatics'
 import CallLine from './components/callLine'
+import { getToday } from '@/utils/dateutils'
+
 export default {
   name: 'RealtimeMonitor',
-  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics }
+  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  created() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  },
+  activated() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  }
 }
 </script>
 
diff --git a/src/views/monitor/seatMonitor/components/ivrArea.vue b/src/views/monitor/seatMonitor/components/ivrArea.vue
index 912c102..e2f48fd 100644
--- a/src/views/monitor/seatMonitor/components/ivrArea.vue
+++ b/src/views/monitor/seatMonitor/components/ivrArea.vue
@@ -22,21 +22,52 @@
   props: {
     currentUser: {
       type: Object,
-      required: true
+      default: function() {
+        return {
+          agentUserName: '--',
+          agentName: '--',
+          phone: '--',
+          state: '--',
+          exten: '--',
+          callerNumber: '--',
+          calleeNumber: '--',
+          callid: ''
+        }
+      }
     }
   },
   methods: {
     // 监听
     spy() {
-      this.$store.dispatch('spy', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('spy', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强插分机
     extenInsert() {
-      this.$store.dispatch('extenInsert', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('extenInsert', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强拆分机
     extenCut() {
-      this.$store.dispatch('extenCut', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        this.$store.dispatch('extenCut', this.currentUser.exten)
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     }
   }
 }
diff --git a/src/views/monitor/seatMonitor/components/realtimeCheck.vue b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
index 81f96f1..3d81075 100644
--- a/src/views/monitor/seatMonitor/components/realtimeCheck.vue
+++ b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
@@ -13,7 +13,7 @@
         <el-button :disabled="canJudge" type="primary" size="small" @click="check">实时质检</el-button>
       </div>
     </div>
-    <quality-check ref="qualitycheck"/>
+    <quality-check ref="qualitycheck" :need-player="false"/>
   </div>
 </template>
 
@@ -41,7 +41,7 @@
   },
   computed: {
     canJudge() { // 判断是否可以进行质检，通话中的可以进行实时质检
-      if (this.seatForm.state && this.seatForm.state.includes('通话')) {
+      if (this.seatForm.callid) {
         return false
       } else {
         return true
diff --git a/src/views/monitor/seatMonitor/seatMonitor.vue b/src/views/monitor/seatMonitor/seatMonitor.vue
index eac078a..3857336 100644
--- a/src/views/monitor/seatMonitor/seatMonitor.vue
+++ b/src/views/monitor/seatMonitor/seatMonitor.vue
@@ -3,7 +3,7 @@
     <all-show :data="showData" @refresh="refreshData"/>
     <el-row>
       <el-col :span="6">
-        <ivr-area :seat-form="currentUser"/>
+        <ivr-area :current-user="currentUser"/>
       </el-col>
       <el-col :span="12">
         <el-row>
@@ -152,6 +152,8 @@
     },
     // 根据坐席号获取当前用户详情
     fetchUserDetail(loginId, name, exten, state) {
+      console.log('fetchUserDetail')
+      console.log(loginId)
       if (loginId) {
         for (const user of this.userList) {
           if (user.id === loginId) {
@@ -160,14 +162,14 @@
             this.currentUser.phone = user.phone
             this.currentUser.exten = exten
             this.currentUser.state = state
+            // 测试数据
+            // this.currentUser.callid = 'test'
+            // this.currentUser.callerNumber = 'test'
+            // this.currentUser.calleeNumber = 'test'
             if (state.includes('通话')) {
-              const res = this.fetchCurrentCalls(loginId)
-              if (res) {
-                this.currentUser.callerNumber = res.callerNumber
-                this.currentUser.calleeNumber = res.calleeNumber
-                this.currentUser.callid = res.callid
-              }
+              this.fetchCurrentCalls(loginId)
             }
+            break
           }
         }
       } else {
@@ -186,21 +188,16 @@
     // 获取当前正在通话列表
     fetchCurrentCalls(loginId) {
       getCurrentCalls().then(response => {
-        console.log(response)
-        response = {
-          root: [{ 'Call_pbxName': 'spzc_pbx', 'Call_city': '', 'Call_isp': '中国联通', 'Call_number': '18513995803', 'Call_province': '北京', 'Call_callStatus': '接通', 'Call_id': 'b7c32570-8acd-11ea-96b3-89e56eb1026b', 'Call_staySeconds': '8', 'Call_talkSeconds': '4', 'Call_ivrName': '座席组--客服', 'Call_agentName': '888', 'Call_otherLegNumber': '6001', 'Call_agentStaffid': '1', 'Call_sp_entityName': 'Call' }]
-        }
-        this.callList = response.root
+        console.log(response.data)
+        this.callList = response.data.root
         for (const call of this.callList) {
           if (call.Call_agentStaffid === loginId) {
-            return {
-              callerNumber: call.Call_number,
-              calleeNumber: call.Call_otherLegNumber,
-              callid: call.Call_id
-            }
+            console.log('find')
+            this.currentUser.callerNumber = call.Call_number
+            this.currentUser.calleeNumber = call.Call_number
+            this.currentUser.callid = call.Call_id
           }
         }
-        return null
       })
     }
   }

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }
diff --git a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
index 58e2521..91b205a 100644
--- a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="非常满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,15 @@
           </el-table-column>
           <el-table-column label="满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
+              :key="column.text"
+              :prop="column.value"
+              :label="column.text"
+              align="center"/>
+          </el-table-column>
+          <el-table-column label="一般" align="center">
+            <el-table-column
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,13 +30,13 @@
           </el-table-column>
           <el-table-column label="不满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-          <el-table-column label="放弃评价" align="center">
+          <el-table-column label="未评价" align="center">
             <el-table-column
               v-for="column in five"
               :key="column.text"
@@ -44,39 +52,84 @@
 </template>
 
 <script>
+import { callSatisfiedStatistics } from '@/api/statistics'
 export default {
   name: 'SatisfiedStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '通话量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '通话量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '通话量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '通话量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '通话量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '通话量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '通话量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      five: [
+        { text: '通话量', value: 'fivethl' },
+        { text: '百分比', value: 'fivebfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%',
+          fivethl: '0',
+          fivebfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSatisfiedStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '非常满意') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '满意') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '一般') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '不满意') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          } else if (item.type === '未评价') {
+            this.data[0].fivethl = item.num
+            this.data[0].fivebfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/components/waitStatics.vue b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
index 32879cc..60239de 100644
--- a/src/views/monitor/realtimeMonitor/components/waitStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="10秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,7 @@
           </el-table-column>
           <el-table-column label="20秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,7 +22,7 @@
           </el-table-column>
           <el-table-column label="30秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -30,13 +30,12 @@
           </el-table-column>
           <el-table-column label="30秒以上接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-
         </el-table>
       </div>
     </div>
@@ -44,39 +43,75 @@
 </template>
 
 <script>
+import { callSuccessStatistics } from '@/api/statistics'
 export default {
   name: 'WaitStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '数量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '数量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '数量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '数量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '数量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '数量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '数量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSuccessStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '10秒接通') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '20秒接通') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '30秒接通') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '30秒以上接通') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
index 768deae..864f275 100644
--- a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
+++ b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
@@ -2,18 +2,18 @@
 <template>
   <app-container>
     <div class="monitor-title">实时监控</div>
-    <call-statics/>
+    <call-statics :query="listQuery"/>
     <el-row :gutter="10">
       <el-col span="12">
-        <satisfied-statics/>
+        <satisfied-statics :query="listQuery"/>
       </el-col>
       <el-col span="12">
-        <wait-statics/>
+        <wait-statics :query="listQuery"/>
       </el-col>
     </el-row>
     <el-row>
       <el-col :span="24">
-        <call-line/>
+        <call-line :query="listQuery"/>
       </el-col>
     </el-row>
   </app-container>
@@ -25,9 +25,27 @@
 import SatisfiedStatics from './components/satisfiedStatics'
 import WaitStatics from './components/waitStatics'
 import CallLine from './components/callLine'
+import { getToday } from '@/utils/dateutils'
+
 export default {
   name: 'RealtimeMonitor',
-  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics }
+  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  created() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  },
+  activated() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  }
 }
 </script>
 
diff --git a/src/views/monitor/seatMonitor/components/ivrArea.vue b/src/views/monitor/seatMonitor/components/ivrArea.vue
index 912c102..e2f48fd 100644
--- a/src/views/monitor/seatMonitor/components/ivrArea.vue
+++ b/src/views/monitor/seatMonitor/components/ivrArea.vue
@@ -22,21 +22,52 @@
   props: {
     currentUser: {
       type: Object,
-      required: true
+      default: function() {
+        return {
+          agentUserName: '--',
+          agentName: '--',
+          phone: '--',
+          state: '--',
+          exten: '--',
+          callerNumber: '--',
+          calleeNumber: '--',
+          callid: ''
+        }
+      }
     }
   },
   methods: {
     // 监听
     spy() {
-      this.$store.dispatch('spy', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('spy', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强插分机
     extenInsert() {
-      this.$store.dispatch('extenInsert', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('extenInsert', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强拆分机
     extenCut() {
-      this.$store.dispatch('extenCut', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        this.$store.dispatch('extenCut', this.currentUser.exten)
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     }
   }
 }
diff --git a/src/views/monitor/seatMonitor/components/realtimeCheck.vue b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
index 81f96f1..3d81075 100644
--- a/src/views/monitor/seatMonitor/components/realtimeCheck.vue
+++ b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
@@ -13,7 +13,7 @@
         <el-button :disabled="canJudge" type="primary" size="small" @click="check">实时质检</el-button>
       </div>
     </div>
-    <quality-check ref="qualitycheck"/>
+    <quality-check ref="qualitycheck" :need-player="false"/>
   </div>
 </template>
 
@@ -41,7 +41,7 @@
   },
   computed: {
     canJudge() { // 判断是否可以进行质检，通话中的可以进行实时质检
-      if (this.seatForm.state && this.seatForm.state.includes('通话')) {
+      if (this.seatForm.callid) {
         return false
       } else {
         return true
diff --git a/src/views/monitor/seatMonitor/seatMonitor.vue b/src/views/monitor/seatMonitor/seatMonitor.vue
index eac078a..3857336 100644
--- a/src/views/monitor/seatMonitor/seatMonitor.vue
+++ b/src/views/monitor/seatMonitor/seatMonitor.vue
@@ -3,7 +3,7 @@
     <all-show :data="showData" @refresh="refreshData"/>
     <el-row>
       <el-col :span="6">
-        <ivr-area :seat-form="currentUser"/>
+        <ivr-area :current-user="currentUser"/>
       </el-col>
       <el-col :span="12">
         <el-row>
@@ -152,6 +152,8 @@
     },
     // 根据坐席号获取当前用户详情
     fetchUserDetail(loginId, name, exten, state) {
+      console.log('fetchUserDetail')
+      console.log(loginId)
       if (loginId) {
         for (const user of this.userList) {
           if (user.id === loginId) {
@@ -160,14 +162,14 @@
             this.currentUser.phone = user.phone
             this.currentUser.exten = exten
             this.currentUser.state = state
+            // 测试数据
+            // this.currentUser.callid = 'test'
+            // this.currentUser.callerNumber = 'test'
+            // this.currentUser.calleeNumber = 'test'
             if (state.includes('通话')) {
-              const res = this.fetchCurrentCalls(loginId)
-              if (res) {
-                this.currentUser.callerNumber = res.callerNumber
-                this.currentUser.calleeNumber = res.calleeNumber
-                this.currentUser.callid = res.callid
-              }
+              this.fetchCurrentCalls(loginId)
             }
+            break
           }
         }
       } else {
@@ -186,21 +188,16 @@
     // 获取当前正在通话列表
     fetchCurrentCalls(loginId) {
       getCurrentCalls().then(response => {
-        console.log(response)
-        response = {
-          root: [{ 'Call_pbxName': 'spzc_pbx', 'Call_city': '', 'Call_isp': '中国联通', 'Call_number': '18513995803', 'Call_province': '北京', 'Call_callStatus': '接通', 'Call_id': 'b7c32570-8acd-11ea-96b3-89e56eb1026b', 'Call_staySeconds': '8', 'Call_talkSeconds': '4', 'Call_ivrName': '座席组--客服', 'Call_agentName': '888', 'Call_otherLegNumber': '6001', 'Call_agentStaffid': '1', 'Call_sp_entityName': 'Call' }]
-        }
-        this.callList = response.root
+        console.log(response.data)
+        this.callList = response.data.root
         for (const call of this.callList) {
           if (call.Call_agentStaffid === loginId) {
-            return {
-              callerNumber: call.Call_number,
-              calleeNumber: call.Call_otherLegNumber,
-              callid: call.Call_id
-            }
+            console.log('find')
+            this.currentUser.callerNumber = call.Call_number
+            this.currentUser.calleeNumber = call.Call_number
+            this.currentUser.callid = call.Call_id
           }
         }
-        return null
       })
     }
   }
diff --git a/src/views/statistic/callStatistic/allStatistic.vue b/src/views/statistic/callStatistic/allStatistic.vue
index 35c54a5..84807fe 100644
--- a/src/views/statistic/callStatistic/allStatistic.vue
+++ b/src/views/statistic/callStatistic/allStatistic.vue
@@ -5,18 +5,19 @@
  -->
 <template>
   <app-container>
+    <call-search :size="size" @search="search"/>
     <!--呼入呼出统计-->
     <div class="monitor-title">话务综合统计</div>
-    <call-statics/>
+    <call-statics ref="callstatics" :query="listQuery"/>
     <el-row :gutter="10">
       <el-col :span="12">
         <border-frame title="满意度统计">
-          <satisfied-pie/>
+          <satisfied-pie ref="satisfiedpie" :query="listQuery"/>
         </border-frame>
       </el-col>
       <el-col :span="12">
         <border-frame title="接通率统计">
-          <call-rate-pie/>
+          <call-rate-pie ref="callratepie" :query="listQuery"/>
         </border-frame>
       </el-col>
     </el-row>
@@ -29,9 +30,29 @@
 import SatisfiedPie from './components/satisfiedPie'
 import BorderFrame from '../../../components/frame/borderFrame'
 import CallRatePie from './components/callRatePie'
+import CallSearch from './components/callSearch'
 export default {
   name: 'AllStatistic',
-  components: { CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics }
+  components: { CallSearch, CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  methods: {
+    search(listQuery) {
+      this.listQuery = listQuery
+      const vm = this
+      setTimeout(function() {
+        vm.$refs.callstatics.search()
+        vm.$refs.satisfiedpie.search()
+        vm.$refs.callratepie.search()
+      }, 100)
+    }
+  }
 }
 </script>
 

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }
diff --git a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
index 58e2521..91b205a 100644
--- a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="非常满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,15 @@
           </el-table-column>
           <el-table-column label="满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
+              :key="column.text"
+              :prop="column.value"
+              :label="column.text"
+              align="center"/>
+          </el-table-column>
+          <el-table-column label="一般" align="center">
+            <el-table-column
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,13 +30,13 @@
           </el-table-column>
           <el-table-column label="不满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-          <el-table-column label="放弃评价" align="center">
+          <el-table-column label="未评价" align="center">
             <el-table-column
               v-for="column in five"
               :key="column.text"
@@ -44,39 +52,84 @@
 </template>
 
 <script>
+import { callSatisfiedStatistics } from '@/api/statistics'
 export default {
   name: 'SatisfiedStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '通话量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '通话量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '通话量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '通话量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '通话量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '通话量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '通话量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      five: [
+        { text: '通话量', value: 'fivethl' },
+        { text: '百分比', value: 'fivebfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%',
+          fivethl: '0',
+          fivebfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSatisfiedStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '非常满意') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '满意') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '一般') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '不满意') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          } else if (item.type === '未评价') {
+            this.data[0].fivethl = item.num
+            this.data[0].fivebfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/components/waitStatics.vue b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
index 32879cc..60239de 100644
--- a/src/views/monitor/realtimeMonitor/components/waitStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="10秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,7 @@
           </el-table-column>
           <el-table-column label="20秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,7 +22,7 @@
           </el-table-column>
           <el-table-column label="30秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -30,13 +30,12 @@
           </el-table-column>
           <el-table-column label="30秒以上接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-
         </el-table>
       </div>
     </div>
@@ -44,39 +43,75 @@
 </template>
 
 <script>
+import { callSuccessStatistics } from '@/api/statistics'
 export default {
   name: 'WaitStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '数量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '数量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '数量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '数量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '数量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '数量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '数量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSuccessStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '10秒接通') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '20秒接通') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '30秒接通') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '30秒以上接通') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
index 768deae..864f275 100644
--- a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
+++ b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
@@ -2,18 +2,18 @@
 <template>
   <app-container>
     <div class="monitor-title">实时监控</div>
-    <call-statics/>
+    <call-statics :query="listQuery"/>
     <el-row :gutter="10">
       <el-col span="12">
-        <satisfied-statics/>
+        <satisfied-statics :query="listQuery"/>
       </el-col>
       <el-col span="12">
-        <wait-statics/>
+        <wait-statics :query="listQuery"/>
       </el-col>
     </el-row>
     <el-row>
       <el-col :span="24">
-        <call-line/>
+        <call-line :query="listQuery"/>
       </el-col>
     </el-row>
   </app-container>
@@ -25,9 +25,27 @@
 import SatisfiedStatics from './components/satisfiedStatics'
 import WaitStatics from './components/waitStatics'
 import CallLine from './components/callLine'
+import { getToday } from '@/utils/dateutils'
+
 export default {
   name: 'RealtimeMonitor',
-  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics }
+  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  created() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  },
+  activated() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  }
 }
 </script>
 
diff --git a/src/views/monitor/seatMonitor/components/ivrArea.vue b/src/views/monitor/seatMonitor/components/ivrArea.vue
index 912c102..e2f48fd 100644
--- a/src/views/monitor/seatMonitor/components/ivrArea.vue
+++ b/src/views/monitor/seatMonitor/components/ivrArea.vue
@@ -22,21 +22,52 @@
   props: {
     currentUser: {
       type: Object,
-      required: true
+      default: function() {
+        return {
+          agentUserName: '--',
+          agentName: '--',
+          phone: '--',
+          state: '--',
+          exten: '--',
+          callerNumber: '--',
+          calleeNumber: '--',
+          callid: ''
+        }
+      }
     }
   },
   methods: {
     // 监听
     spy() {
-      this.$store.dispatch('spy', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('spy', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强插分机
     extenInsert() {
-      this.$store.dispatch('extenInsert', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('extenInsert', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强拆分机
     extenCut() {
-      this.$store.dispatch('extenCut', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        this.$store.dispatch('extenCut', this.currentUser.exten)
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     }
   }
 }
diff --git a/src/views/monitor/seatMonitor/components/realtimeCheck.vue b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
index 81f96f1..3d81075 100644
--- a/src/views/monitor/seatMonitor/components/realtimeCheck.vue
+++ b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
@@ -13,7 +13,7 @@
         <el-button :disabled="canJudge" type="primary" size="small" @click="check">实时质检</el-button>
       </div>
     </div>
-    <quality-check ref="qualitycheck"/>
+    <quality-check ref="qualitycheck" :need-player="false"/>
   </div>
 </template>
 
@@ -41,7 +41,7 @@
   },
   computed: {
     canJudge() { // 判断是否可以进行质检，通话中的可以进行实时质检
-      if (this.seatForm.state && this.seatForm.state.includes('通话')) {
+      if (this.seatForm.callid) {
         return false
       } else {
         return true
diff --git a/src/views/monitor/seatMonitor/seatMonitor.vue b/src/views/monitor/seatMonitor/seatMonitor.vue
index eac078a..3857336 100644
--- a/src/views/monitor/seatMonitor/seatMonitor.vue
+++ b/src/views/monitor/seatMonitor/seatMonitor.vue
@@ -3,7 +3,7 @@
     <all-show :data="showData" @refresh="refreshData"/>
     <el-row>
       <el-col :span="6">
-        <ivr-area :seat-form="currentUser"/>
+        <ivr-area :current-user="currentUser"/>
       </el-col>
       <el-col :span="12">
         <el-row>
@@ -152,6 +152,8 @@
     },
     // 根据坐席号获取当前用户详情
     fetchUserDetail(loginId, name, exten, state) {
+      console.log('fetchUserDetail')
+      console.log(loginId)
       if (loginId) {
         for (const user of this.userList) {
           if (user.id === loginId) {
@@ -160,14 +162,14 @@
             this.currentUser.phone = user.phone
             this.currentUser.exten = exten
             this.currentUser.state = state
+            // 测试数据
+            // this.currentUser.callid = 'test'
+            // this.currentUser.callerNumber = 'test'
+            // this.currentUser.calleeNumber = 'test'
             if (state.includes('通话')) {
-              const res = this.fetchCurrentCalls(loginId)
-              if (res) {
-                this.currentUser.callerNumber = res.callerNumber
-                this.currentUser.calleeNumber = res.calleeNumber
-                this.currentUser.callid = res.callid
-              }
+              this.fetchCurrentCalls(loginId)
             }
+            break
           }
         }
       } else {
@@ -186,21 +188,16 @@
     // 获取当前正在通话列表
     fetchCurrentCalls(loginId) {
       getCurrentCalls().then(response => {
-        console.log(response)
-        response = {
-          root: [{ 'Call_pbxName': 'spzc_pbx', 'Call_city': '', 'Call_isp': '中国联通', 'Call_number': '18513995803', 'Call_province': '北京', 'Call_callStatus': '接通', 'Call_id': 'b7c32570-8acd-11ea-96b3-89e56eb1026b', 'Call_staySeconds': '8', 'Call_talkSeconds': '4', 'Call_ivrName': '座席组--客服', 'Call_agentName': '888', 'Call_otherLegNumber': '6001', 'Call_agentStaffid': '1', 'Call_sp_entityName': 'Call' }]
-        }
-        this.callList = response.root
+        console.log(response.data)
+        this.callList = response.data.root
         for (const call of this.callList) {
           if (call.Call_agentStaffid === loginId) {
-            return {
-              callerNumber: call.Call_number,
-              calleeNumber: call.Call_otherLegNumber,
-              callid: call.Call_id
-            }
+            console.log('find')
+            this.currentUser.callerNumber = call.Call_number
+            this.currentUser.calleeNumber = call.Call_number
+            this.currentUser.callid = call.Call_id
           }
         }
-        return null
       })
     }
   }
diff --git a/src/views/statistic/callStatistic/allStatistic.vue b/src/views/statistic/callStatistic/allStatistic.vue
index 35c54a5..84807fe 100644
--- a/src/views/statistic/callStatistic/allStatistic.vue
+++ b/src/views/statistic/callStatistic/allStatistic.vue
@@ -5,18 +5,19 @@
  -->
 <template>
   <app-container>
+    <call-search :size="size" @search="search"/>
     <!--呼入呼出统计-->
     <div class="monitor-title">话务综合统计</div>
-    <call-statics/>
+    <call-statics ref="callstatics" :query="listQuery"/>
     <el-row :gutter="10">
       <el-col :span="12">
         <border-frame title="满意度统计">
-          <satisfied-pie/>
+          <satisfied-pie ref="satisfiedpie" :query="listQuery"/>
         </border-frame>
       </el-col>
       <el-col :span="12">
         <border-frame title="接通率统计">
-          <call-rate-pie/>
+          <call-rate-pie ref="callratepie" :query="listQuery"/>
         </border-frame>
       </el-col>
     </el-row>
@@ -29,9 +30,29 @@
 import SatisfiedPie from './components/satisfiedPie'
 import BorderFrame from '../../../components/frame/borderFrame'
 import CallRatePie from './components/callRatePie'
+import CallSearch from './components/callSearch'
 export default {
   name: 'AllStatistic',
-  components: { CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics }
+  components: { CallSearch, CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  methods: {
+    search(listQuery) {
+      this.listQuery = listQuery
+      const vm = this
+      setTimeout(function() {
+        vm.$refs.callstatics.search()
+        vm.$refs.satisfiedpie.search()
+        vm.$refs.callratepie.search()
+      }, 100)
+    }
+  }
 }
 </script>
 
diff --git a/src/views/statistic/callStatistic/components/callRatePie.vue b/src/views/statistic/callStatistic/components/callRatePie.vue
index 338add6..db83367 100644
--- a/src/views/statistic/callStatistic/components/callRatePie.vue
+++ b/src/views/statistic/callStatistic/components/callRatePie.vue
@@ -4,10 +4,16 @@
 </template>
 
 <script>
-// import { deviceStaticByStatus } from '@/api/dataStatics'
+import { callSuccessStatistics } from '@/api/statistics'
 
 export default {
   name: 'CallRatePie',
+  props: {
+    query: {
+      type: Object,
+      required: true
+    }
+  },
   data() {
     this.extend = {
       series: {
@@ -33,23 +39,24 @@
     }
   },
   mounted() {
-    this.chartData.rows = [
-      { 'type': '10秒接通量', 'num': 0 },
-      { 'type': '20秒接通量', 'num': 0 },
-      { 'type': '30秒接通量', 'num': 0 },
-      { 'type': '30秒以上接通量', 'num': 0 }
-    ]
-    // this.fetchData()
   },
   methods: {
+    search() {
+      this.fetchData()
+    },
     fetchData() {
-      // deviceStaticByStatus().then(response => {
-      //   const data = response.data
-      //   this.chartData.rows = [
-      //     { 'type': '在线', 'num': data.online },
-      //     { 'type': '离线', 'num': data.offline }
-      //   ]
-      // })
+      callSuccessStatistics(this.query).then(response => {
+        const data = response.data
+        this.chartData.rows = data
+        if (data.length === 0) {
+          this.chartData.rows = [
+            { 'type': '10秒接通量', 'num': 0 },
+            { 'type': '20秒接通量', 'num': 0 },
+            { 'type': '30秒接通量', 'num': 0 },
+            { 'type': '30秒以上接通量', 'num': 0 }
+          ]
+        }
+      })
     }
   }
 }

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }
diff --git a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
index 58e2521..91b205a 100644
--- a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="非常满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,15 @@
           </el-table-column>
           <el-table-column label="满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
+              :key="column.text"
+              :prop="column.value"
+              :label="column.text"
+              align="center"/>
+          </el-table-column>
+          <el-table-column label="一般" align="center">
+            <el-table-column
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,13 +30,13 @@
           </el-table-column>
           <el-table-column label="不满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-          <el-table-column label="放弃评价" align="center">
+          <el-table-column label="未评价" align="center">
             <el-table-column
               v-for="column in five"
               :key="column.text"
@@ -44,39 +52,84 @@
 </template>
 
 <script>
+import { callSatisfiedStatistics } from '@/api/statistics'
 export default {
   name: 'SatisfiedStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '通话量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '通话量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '通话量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '通话量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '通话量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '通话量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '通话量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      five: [
+        { text: '通话量', value: 'fivethl' },
+        { text: '百分比', value: 'fivebfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%',
+          fivethl: '0',
+          fivebfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSatisfiedStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '非常满意') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '满意') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '一般') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '不满意') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          } else if (item.type === '未评价') {
+            this.data[0].fivethl = item.num
+            this.data[0].fivebfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/components/waitStatics.vue b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
index 32879cc..60239de 100644
--- a/src/views/monitor/realtimeMonitor/components/waitStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="10秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,7 @@
           </el-table-column>
           <el-table-column label="20秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,7 +22,7 @@
           </el-table-column>
           <el-table-column label="30秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -30,13 +30,12 @@
           </el-table-column>
           <el-table-column label="30秒以上接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-
         </el-table>
       </div>
     </div>
@@ -44,39 +43,75 @@
 </template>
 
 <script>
+import { callSuccessStatistics } from '@/api/statistics'
 export default {
   name: 'WaitStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '数量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '数量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '数量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '数量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '数量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '数量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '数量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSuccessStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '10秒接通') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '20秒接通') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '30秒接通') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '30秒以上接通') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
index 768deae..864f275 100644
--- a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
+++ b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
@@ -2,18 +2,18 @@
 <template>
   <app-container>
     <div class="monitor-title">实时监控</div>
-    <call-statics/>
+    <call-statics :query="listQuery"/>
     <el-row :gutter="10">
       <el-col span="12">
-        <satisfied-statics/>
+        <satisfied-statics :query="listQuery"/>
       </el-col>
       <el-col span="12">
-        <wait-statics/>
+        <wait-statics :query="listQuery"/>
       </el-col>
     </el-row>
     <el-row>
       <el-col :span="24">
-        <call-line/>
+        <call-line :query="listQuery"/>
       </el-col>
     </el-row>
   </app-container>
@@ -25,9 +25,27 @@
 import SatisfiedStatics from './components/satisfiedStatics'
 import WaitStatics from './components/waitStatics'
 import CallLine from './components/callLine'
+import { getToday } from '@/utils/dateutils'
+
 export default {
   name: 'RealtimeMonitor',
-  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics }
+  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  created() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  },
+  activated() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  }
 }
 </script>
 
diff --git a/src/views/monitor/seatMonitor/components/ivrArea.vue b/src/views/monitor/seatMonitor/components/ivrArea.vue
index 912c102..e2f48fd 100644
--- a/src/views/monitor/seatMonitor/components/ivrArea.vue
+++ b/src/views/monitor/seatMonitor/components/ivrArea.vue
@@ -22,21 +22,52 @@
   props: {
     currentUser: {
       type: Object,
-      required: true
+      default: function() {
+        return {
+          agentUserName: '--',
+          agentName: '--',
+          phone: '--',
+          state: '--',
+          exten: '--',
+          callerNumber: '--',
+          calleeNumber: '--',
+          callid: ''
+        }
+      }
     }
   },
   methods: {
     // 监听
     spy() {
-      this.$store.dispatch('spy', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('spy', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强插分机
     extenInsert() {
-      this.$store.dispatch('extenInsert', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('extenInsert', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强拆分机
     extenCut() {
-      this.$store.dispatch('extenCut', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        this.$store.dispatch('extenCut', this.currentUser.exten)
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     }
   }
 }
diff --git a/src/views/monitor/seatMonitor/components/realtimeCheck.vue b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
index 81f96f1..3d81075 100644
--- a/src/views/monitor/seatMonitor/components/realtimeCheck.vue
+++ b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
@@ -13,7 +13,7 @@
         <el-button :disabled="canJudge" type="primary" size="small" @click="check">实时质检</el-button>
       </div>
     </div>
-    <quality-check ref="qualitycheck"/>
+    <quality-check ref="qualitycheck" :need-player="false"/>
   </div>
 </template>
 
@@ -41,7 +41,7 @@
   },
   computed: {
     canJudge() { // 判断是否可以进行质检，通话中的可以进行实时质检
-      if (this.seatForm.state && this.seatForm.state.includes('通话')) {
+      if (this.seatForm.callid) {
         return false
       } else {
         return true
diff --git a/src/views/monitor/seatMonitor/seatMonitor.vue b/src/views/monitor/seatMonitor/seatMonitor.vue
index eac078a..3857336 100644
--- a/src/views/monitor/seatMonitor/seatMonitor.vue
+++ b/src/views/monitor/seatMonitor/seatMonitor.vue
@@ -3,7 +3,7 @@
     <all-show :data="showData" @refresh="refreshData"/>
     <el-row>
       <el-col :span="6">
-        <ivr-area :seat-form="currentUser"/>
+        <ivr-area :current-user="currentUser"/>
       </el-col>
       <el-col :span="12">
         <el-row>
@@ -152,6 +152,8 @@
     },
     // 根据坐席号获取当前用户详情
     fetchUserDetail(loginId, name, exten, state) {
+      console.log('fetchUserDetail')
+      console.log(loginId)
       if (loginId) {
         for (const user of this.userList) {
           if (user.id === loginId) {
@@ -160,14 +162,14 @@
             this.currentUser.phone = user.phone
             this.currentUser.exten = exten
             this.currentUser.state = state
+            // 测试数据
+            // this.currentUser.callid = 'test'
+            // this.currentUser.callerNumber = 'test'
+            // this.currentUser.calleeNumber = 'test'
             if (state.includes('通话')) {
-              const res = this.fetchCurrentCalls(loginId)
-              if (res) {
-                this.currentUser.callerNumber = res.callerNumber
-                this.currentUser.calleeNumber = res.calleeNumber
-                this.currentUser.callid = res.callid
-              }
+              this.fetchCurrentCalls(loginId)
             }
+            break
           }
         }
       } else {
@@ -186,21 +188,16 @@
     // 获取当前正在通话列表
     fetchCurrentCalls(loginId) {
       getCurrentCalls().then(response => {
-        console.log(response)
-        response = {
-          root: [{ 'Call_pbxName': 'spzc_pbx', 'Call_city': '', 'Call_isp': '中国联通', 'Call_number': '18513995803', 'Call_province': '北京', 'Call_callStatus': '接通', 'Call_id': 'b7c32570-8acd-11ea-96b3-89e56eb1026b', 'Call_staySeconds': '8', 'Call_talkSeconds': '4', 'Call_ivrName': '座席组--客服', 'Call_agentName': '888', 'Call_otherLegNumber': '6001', 'Call_agentStaffid': '1', 'Call_sp_entityName': 'Call' }]
-        }
-        this.callList = response.root
+        console.log(response.data)
+        this.callList = response.data.root
         for (const call of this.callList) {
           if (call.Call_agentStaffid === loginId) {
-            return {
-              callerNumber: call.Call_number,
-              calleeNumber: call.Call_otherLegNumber,
-              callid: call.Call_id
-            }
+            console.log('find')
+            this.currentUser.callerNumber = call.Call_number
+            this.currentUser.calleeNumber = call.Call_number
+            this.currentUser.callid = call.Call_id
           }
         }
-        return null
       })
     }
   }
diff --git a/src/views/statistic/callStatistic/allStatistic.vue b/src/views/statistic/callStatistic/allStatistic.vue
index 35c54a5..84807fe 100644
--- a/src/views/statistic/callStatistic/allStatistic.vue
+++ b/src/views/statistic/callStatistic/allStatistic.vue
@@ -5,18 +5,19 @@
  -->
 <template>
   <app-container>
+    <call-search :size="size" @search="search"/>
     <!--呼入呼出统计-->
     <div class="monitor-title">话务综合统计</div>
-    <call-statics/>
+    <call-statics ref="callstatics" :query="listQuery"/>
     <el-row :gutter="10">
       <el-col :span="12">
         <border-frame title="满意度统计">
-          <satisfied-pie/>
+          <satisfied-pie ref="satisfiedpie" :query="listQuery"/>
         </border-frame>
       </el-col>
       <el-col :span="12">
         <border-frame title="接通率统计">
-          <call-rate-pie/>
+          <call-rate-pie ref="callratepie" :query="listQuery"/>
         </border-frame>
       </el-col>
     </el-row>
@@ -29,9 +30,29 @@
 import SatisfiedPie from './components/satisfiedPie'
 import BorderFrame from '../../../components/frame/borderFrame'
 import CallRatePie from './components/callRatePie'
+import CallSearch from './components/callSearch'
 export default {
   name: 'AllStatistic',
-  components: { CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics }
+  components: { CallSearch, CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  methods: {
+    search(listQuery) {
+      this.listQuery = listQuery
+      const vm = this
+      setTimeout(function() {
+        vm.$refs.callstatics.search()
+        vm.$refs.satisfiedpie.search()
+        vm.$refs.callratepie.search()
+      }, 100)
+    }
+  }
 }
 </script>
 
diff --git a/src/views/statistic/callStatistic/components/callRatePie.vue b/src/views/statistic/callStatistic/components/callRatePie.vue
index 338add6..db83367 100644
--- a/src/views/statistic/callStatistic/components/callRatePie.vue
+++ b/src/views/statistic/callStatistic/components/callRatePie.vue
@@ -4,10 +4,16 @@
 </template>
 
 <script>
-// import { deviceStaticByStatus } from '@/api/dataStatics'
+import { callSuccessStatistics } from '@/api/statistics'
 
 export default {
   name: 'CallRatePie',
+  props: {
+    query: {
+      type: Object,
+      required: true
+    }
+  },
   data() {
     this.extend = {
       series: {
@@ -33,23 +39,24 @@
     }
   },
   mounted() {
-    this.chartData.rows = [
-      { 'type': '10秒接通量', 'num': 0 },
-      { 'type': '20秒接通量', 'num': 0 },
-      { 'type': '30秒接通量', 'num': 0 },
-      { 'type': '30秒以上接通量', 'num': 0 }
-    ]
-    // this.fetchData()
   },
   methods: {
+    search() {
+      this.fetchData()
+    },
     fetchData() {
-      // deviceStaticByStatus().then(response => {
-      //   const data = response.data
-      //   this.chartData.rows = [
-      //     { 'type': '在线', 'num': data.online },
-      //     { 'type': '离线', 'num': data.offline }
-      //   ]
-      // })
+      callSuccessStatistics(this.query).then(response => {
+        const data = response.data
+        this.chartData.rows = data
+        if (data.length === 0) {
+          this.chartData.rows = [
+            { 'type': '10秒接通量', 'num': 0 },
+            { 'type': '20秒接通量', 'num': 0 },
+            { 'type': '30秒接通量', 'num': 0 },
+            { 'type': '30秒以上接通量', 'num': 0 }
+          ]
+        }
+      })
     }
   }
 }
diff --git a/src/views/statistic/callStatistic/components/callSearch.vue b/src/views/statistic/callStatistic/components/callSearch.vue
new file mode 100644
index 0000000..8f9e45f
--- /dev/null
+++ b/src/views/statistic/callStatistic/components/callSearch.vue
@@ -0,0 +1,88 @@
+<!--事件处理统计查询框-->
+<template>
+  <div>
+    <search-area :need-clear="false" :need-search-more="false" :size="size" type="default" search-more-type="default" @search="search">
+      <chart-tools @change="changeTime"/>
+      <!--一般查询条件-->
+      <search-item>
+        <el-date-picker
+          v-model="timeRange"
+          :size="size"
+          type="daterange"
+          range-separator="至"
+          value-format="yyyy-MM-dd"
+          start-placeholder="统计开始日期"
+          end-placeholder="统计结束日期"/>
+      </search-item>
+    </search-area>
+  </div>
+</template>
+
+<script>
+import SearchArea from '../../../../components/SearchArea/SearchArea'
+import SearchItem from '../../../../components/SearchArea/SearchItem'
+// import { getDayTime, getToday } from '@/utils/dateutils'
+import ChartTools from '../../components/chartTools'
+import { getToday } from '@/utils/dateutils'
+export default {
+  name: 'CallSearch',
+  components: { ChartTools, SearchItem, SearchArea },
+  props: {
+    size: {
+      type: String,
+      default: 'small'
+    }
+  },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      },
+      timeRange: []
+    }
+  },
+  watch: {
+    timeRange(val) {
+      if (this.timeRange && this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+    }
+  },
+  created() {
+    this.timeRange = [getToday('yyyy-MM-dd'), getToday('yyyy-MM-dd')]
+    this.search()
+  },
+  methods: {
+    search() {
+      if (this.timeRange && this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+      this.$emit('search', this.listQuery)
+    },
+    changeTime(val) {
+      this.timeRange = val
+    }
+  }
+}
+</script>
+
+<style rel="stylesheet/scss" lang="scss" scoped>
+.level-txt{
+  margin-left:20px;
+  color: #909399;
+  font-size:15px;
+  line-height: 32px
+}
+.level-radio{
+  margin-right: 20px;
+  color: #909399;
+  line-height: 32px;
+}
+.level-radio label{
+  vertical-align: middle;
+}
+
+</style>

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }
diff --git a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
index 58e2521..91b205a 100644
--- a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="非常满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,15 @@
           </el-table-column>
           <el-table-column label="满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
+              :key="column.text"
+              :prop="column.value"
+              :label="column.text"
+              align="center"/>
+          </el-table-column>
+          <el-table-column label="一般" align="center">
+            <el-table-column
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,13 +30,13 @@
           </el-table-column>
           <el-table-column label="不满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-          <el-table-column label="放弃评价" align="center">
+          <el-table-column label="未评价" align="center">
             <el-table-column
               v-for="column in five"
               :key="column.text"
@@ -44,39 +52,84 @@
 </template>
 
 <script>
+import { callSatisfiedStatistics } from '@/api/statistics'
 export default {
   name: 'SatisfiedStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '通话量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '通话量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '通话量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '通话量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '通话量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '通话量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '通话量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      five: [
+        { text: '通话量', value: 'fivethl' },
+        { text: '百分比', value: 'fivebfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%',
+          fivethl: '0',
+          fivebfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSatisfiedStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '非常满意') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '满意') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '一般') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '不满意') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          } else if (item.type === '未评价') {
+            this.data[0].fivethl = item.num
+            this.data[0].fivebfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/components/waitStatics.vue b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
index 32879cc..60239de 100644
--- a/src/views/monitor/realtimeMonitor/components/waitStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="10秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,7 @@
           </el-table-column>
           <el-table-column label="20秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,7 +22,7 @@
           </el-table-column>
           <el-table-column label="30秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -30,13 +30,12 @@
           </el-table-column>
           <el-table-column label="30秒以上接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-
         </el-table>
       </div>
     </div>
@@ -44,39 +43,75 @@
 </template>
 
 <script>
+import { callSuccessStatistics } from '@/api/statistics'
 export default {
   name: 'WaitStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '数量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '数量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '数量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '数量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '数量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '数量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '数量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSuccessStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '10秒接通') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '20秒接通') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '30秒接通') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '30秒以上接通') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
index 768deae..864f275 100644
--- a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
+++ b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
@@ -2,18 +2,18 @@
 <template>
   <app-container>
     <div class="monitor-title">实时监控</div>
-    <call-statics/>
+    <call-statics :query="listQuery"/>
     <el-row :gutter="10">
       <el-col span="12">
-        <satisfied-statics/>
+        <satisfied-statics :query="listQuery"/>
       </el-col>
       <el-col span="12">
-        <wait-statics/>
+        <wait-statics :query="listQuery"/>
       </el-col>
     </el-row>
     <el-row>
       <el-col :span="24">
-        <call-line/>
+        <call-line :query="listQuery"/>
       </el-col>
     </el-row>
   </app-container>
@@ -25,9 +25,27 @@
 import SatisfiedStatics from './components/satisfiedStatics'
 import WaitStatics from './components/waitStatics'
 import CallLine from './components/callLine'
+import { getToday } from '@/utils/dateutils'
+
 export default {
   name: 'RealtimeMonitor',
-  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics }
+  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  created() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  },
+  activated() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  }
 }
 </script>
 
diff --git a/src/views/monitor/seatMonitor/components/ivrArea.vue b/src/views/monitor/seatMonitor/components/ivrArea.vue
index 912c102..e2f48fd 100644
--- a/src/views/monitor/seatMonitor/components/ivrArea.vue
+++ b/src/views/monitor/seatMonitor/components/ivrArea.vue
@@ -22,21 +22,52 @@
   props: {
     currentUser: {
       type: Object,
-      required: true
+      default: function() {
+        return {
+          agentUserName: '--',
+          agentName: '--',
+          phone: '--',
+          state: '--',
+          exten: '--',
+          callerNumber: '--',
+          calleeNumber: '--',
+          callid: ''
+        }
+      }
     }
   },
   methods: {
     // 监听
     spy() {
-      this.$store.dispatch('spy', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('spy', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强插分机
     extenInsert() {
-      this.$store.dispatch('extenInsert', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('extenInsert', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强拆分机
     extenCut() {
-      this.$store.dispatch('extenCut', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        this.$store.dispatch('extenCut', this.currentUser.exten)
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     }
   }
 }
diff --git a/src/views/monitor/seatMonitor/components/realtimeCheck.vue b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
index 81f96f1..3d81075 100644
--- a/src/views/monitor/seatMonitor/components/realtimeCheck.vue
+++ b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
@@ -13,7 +13,7 @@
         <el-button :disabled="canJudge" type="primary" size="small" @click="check">实时质检</el-button>
       </div>
     </div>
-    <quality-check ref="qualitycheck"/>
+    <quality-check ref="qualitycheck" :need-player="false"/>
   </div>
 </template>
 
@@ -41,7 +41,7 @@
   },
   computed: {
     canJudge() { // 判断是否可以进行质检，通话中的可以进行实时质检
-      if (this.seatForm.state && this.seatForm.state.includes('通话')) {
+      if (this.seatForm.callid) {
         return false
       } else {
         return true
diff --git a/src/views/monitor/seatMonitor/seatMonitor.vue b/src/views/monitor/seatMonitor/seatMonitor.vue
index eac078a..3857336 100644
--- a/src/views/monitor/seatMonitor/seatMonitor.vue
+++ b/src/views/monitor/seatMonitor/seatMonitor.vue
@@ -3,7 +3,7 @@
     <all-show :data="showData" @refresh="refreshData"/>
     <el-row>
       <el-col :span="6">
-        <ivr-area :seat-form="currentUser"/>
+        <ivr-area :current-user="currentUser"/>
       </el-col>
       <el-col :span="12">
         <el-row>
@@ -152,6 +152,8 @@
     },
     // 根据坐席号获取当前用户详情
     fetchUserDetail(loginId, name, exten, state) {
+      console.log('fetchUserDetail')
+      console.log(loginId)
       if (loginId) {
         for (const user of this.userList) {
           if (user.id === loginId) {
@@ -160,14 +162,14 @@
             this.currentUser.phone = user.phone
             this.currentUser.exten = exten
             this.currentUser.state = state
+            // 测试数据
+            // this.currentUser.callid = 'test'
+            // this.currentUser.callerNumber = 'test'
+            // this.currentUser.calleeNumber = 'test'
             if (state.includes('通话')) {
-              const res = this.fetchCurrentCalls(loginId)
-              if (res) {
-                this.currentUser.callerNumber = res.callerNumber
-                this.currentUser.calleeNumber = res.calleeNumber
-                this.currentUser.callid = res.callid
-              }
+              this.fetchCurrentCalls(loginId)
             }
+            break
           }
         }
       } else {
@@ -186,21 +188,16 @@
     // 获取当前正在通话列表
     fetchCurrentCalls(loginId) {
       getCurrentCalls().then(response => {
-        console.log(response)
-        response = {
-          root: [{ 'Call_pbxName': 'spzc_pbx', 'Call_city': '', 'Call_isp': '中国联通', 'Call_number': '18513995803', 'Call_province': '北京', 'Call_callStatus': '接通', 'Call_id': 'b7c32570-8acd-11ea-96b3-89e56eb1026b', 'Call_staySeconds': '8', 'Call_talkSeconds': '4', 'Call_ivrName': '座席组--客服', 'Call_agentName': '888', 'Call_otherLegNumber': '6001', 'Call_agentStaffid': '1', 'Call_sp_entityName': 'Call' }]
-        }
-        this.callList = response.root
+        console.log(response.data)
+        this.callList = response.data.root
         for (const call of this.callList) {
           if (call.Call_agentStaffid === loginId) {
-            return {
-              callerNumber: call.Call_number,
-              calleeNumber: call.Call_otherLegNumber,
-              callid: call.Call_id
-            }
+            console.log('find')
+            this.currentUser.callerNumber = call.Call_number
+            this.currentUser.calleeNumber = call.Call_number
+            this.currentUser.callid = call.Call_id
           }
         }
-        return null
       })
     }
   }
diff --git a/src/views/statistic/callStatistic/allStatistic.vue b/src/views/statistic/callStatistic/allStatistic.vue
index 35c54a5..84807fe 100644
--- a/src/views/statistic/callStatistic/allStatistic.vue
+++ b/src/views/statistic/callStatistic/allStatistic.vue
@@ -5,18 +5,19 @@
  -->
 <template>
   <app-container>
+    <call-search :size="size" @search="search"/>
     <!--呼入呼出统计-->
     <div class="monitor-title">话务综合统计</div>
-    <call-statics/>
+    <call-statics ref="callstatics" :query="listQuery"/>
     <el-row :gutter="10">
       <el-col :span="12">
         <border-frame title="满意度统计">
-          <satisfied-pie/>
+          <satisfied-pie ref="satisfiedpie" :query="listQuery"/>
         </border-frame>
       </el-col>
       <el-col :span="12">
         <border-frame title="接通率统计">
-          <call-rate-pie/>
+          <call-rate-pie ref="callratepie" :query="listQuery"/>
         </border-frame>
       </el-col>
     </el-row>
@@ -29,9 +30,29 @@
 import SatisfiedPie from './components/satisfiedPie'
 import BorderFrame from '../../../components/frame/borderFrame'
 import CallRatePie from './components/callRatePie'
+import CallSearch from './components/callSearch'
 export default {
   name: 'AllStatistic',
-  components: { CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics }
+  components: { CallSearch, CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  methods: {
+    search(listQuery) {
+      this.listQuery = listQuery
+      const vm = this
+      setTimeout(function() {
+        vm.$refs.callstatics.search()
+        vm.$refs.satisfiedpie.search()
+        vm.$refs.callratepie.search()
+      }, 100)
+    }
+  }
 }
 </script>
 
diff --git a/src/views/statistic/callStatistic/components/callRatePie.vue b/src/views/statistic/callStatistic/components/callRatePie.vue
index 338add6..db83367 100644
--- a/src/views/statistic/callStatistic/components/callRatePie.vue
+++ b/src/views/statistic/callStatistic/components/callRatePie.vue
@@ -4,10 +4,16 @@
 </template>
 
 <script>
-// import { deviceStaticByStatus } from '@/api/dataStatics'
+import { callSuccessStatistics } from '@/api/statistics'
 
 export default {
   name: 'CallRatePie',
+  props: {
+    query: {
+      type: Object,
+      required: true
+    }
+  },
   data() {
     this.extend = {
       series: {
@@ -33,23 +39,24 @@
     }
   },
   mounted() {
-    this.chartData.rows = [
-      { 'type': '10秒接通量', 'num': 0 },
-      { 'type': '20秒接通量', 'num': 0 },
-      { 'type': '30秒接通量', 'num': 0 },
-      { 'type': '30秒以上接通量', 'num': 0 }
-    ]
-    // this.fetchData()
   },
   methods: {
+    search() {
+      this.fetchData()
+    },
     fetchData() {
-      // deviceStaticByStatus().then(response => {
-      //   const data = response.data
-      //   this.chartData.rows = [
-      //     { 'type': '在线', 'num': data.online },
-      //     { 'type': '离线', 'num': data.offline }
-      //   ]
-      // })
+      callSuccessStatistics(this.query).then(response => {
+        const data = response.data
+        this.chartData.rows = data
+        if (data.length === 0) {
+          this.chartData.rows = [
+            { 'type': '10秒接通量', 'num': 0 },
+            { 'type': '20秒接通量', 'num': 0 },
+            { 'type': '30秒接通量', 'num': 0 },
+            { 'type': '30秒以上接通量', 'num': 0 }
+          ]
+        }
+      })
     }
   }
 }
diff --git a/src/views/statistic/callStatistic/components/callSearch.vue b/src/views/statistic/callStatistic/components/callSearch.vue
new file mode 100644
index 0000000..8f9e45f
--- /dev/null
+++ b/src/views/statistic/callStatistic/components/callSearch.vue
@@ -0,0 +1,88 @@
+<!--事件处理统计查询框-->
+<template>
+  <div>
+    <search-area :need-clear="false" :need-search-more="false" :size="size" type="default" search-more-type="default" @search="search">
+      <chart-tools @change="changeTime"/>
+      <!--一般查询条件-->
+      <search-item>
+        <el-date-picker
+          v-model="timeRange"
+          :size="size"
+          type="daterange"
+          range-separator="至"
+          value-format="yyyy-MM-dd"
+          start-placeholder="统计开始日期"
+          end-placeholder="统计结束日期"/>
+      </search-item>
+    </search-area>
+  </div>
+</template>
+
+<script>
+import SearchArea from '../../../../components/SearchArea/SearchArea'
+import SearchItem from '../../../../components/SearchArea/SearchItem'
+// import { getDayTime, getToday } from '@/utils/dateutils'
+import ChartTools from '../../components/chartTools'
+import { getToday } from '@/utils/dateutils'
+export default {
+  name: 'CallSearch',
+  components: { ChartTools, SearchItem, SearchArea },
+  props: {
+    size: {
+      type: String,
+      default: 'small'
+    }
+  },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      },
+      timeRange: []
+    }
+  },
+  watch: {
+    timeRange(val) {
+      if (this.timeRange && this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+    }
+  },
+  created() {
+    this.timeRange = [getToday('yyyy-MM-dd'), getToday('yyyy-MM-dd')]
+    this.search()
+  },
+  methods: {
+    search() {
+      if (this.timeRange && this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+      this.$emit('search', this.listQuery)
+    },
+    changeTime(val) {
+      this.timeRange = val
+    }
+  }
+}
+</script>
+
+<style rel="stylesheet/scss" lang="scss" scoped>
+.level-txt{
+  margin-left:20px;
+  color: #909399;
+  font-size:15px;
+  line-height: 32px
+}
+.level-radio{
+  margin-right: 20px;
+  color: #909399;
+  line-height: 32px;
+}
+.level-radio label{
+  vertical-align: middle;
+}
+
+</style>
diff --git a/src/views/statistic/callStatistic/components/satisfiedPie.vue b/src/views/statistic/callStatistic/components/satisfiedPie.vue
index 9e67eba..55e0bc5 100644
--- a/src/views/statistic/callStatistic/components/satisfiedPie.vue
+++ b/src/views/statistic/callStatistic/components/satisfiedPie.vue
@@ -4,10 +4,16 @@
 </template>
 
 <script>
-// import { deviceStaticByStatus } from '@/api/dataStatics'
+import { callSatisfiedStatistics } from '@/api/statistics'
 
 export default {
   name: 'SatisfiedPie',
+  props: {
+    query: {
+      type: Object,
+      required: true
+    }
+  },
   data() {
     this.extend = {
       series: {
@@ -33,24 +39,26 @@
     }
   },
   mounted() {
-    this.chartData.rows = [
-      { 'type': '非常满意', 'num': 0 },
-      { 'type': '满意', 'num': 0 },
-      { 'type': '一般', 'num': 0 },
-      { 'type': '不满意', 'num': 0 },
-      { 'type': '未评价', 'num': 0 }
-    ]
     // this.fetchData()
   },
   methods: {
+    search() {
+      this.fetchData()
+    },
     fetchData() {
-      // deviceStaticByStatus().then(response => {
-      //   const data = response.data
-      //   this.chartData.rows = [
-      //     { 'type': '在线', 'num': data.online },
-      //     { 'type': '离线', 'num': data.offline }
-      //   ]
-      // })
+      callSatisfiedStatistics(this.query).then(response => {
+        const data = response.data
+        this.chartData.rows = data
+        if (data.length === 0) {
+          this.chartData.rows = [
+            { 'type': '非常满意', 'num': 0 },
+            { 'type': '满意', 'num': 0 },
+            { 'type': '一般', 'num': 0 },
+            { 'type': '不满意', 'num': 0 },
+            { 'type': '未评价', 'num': 0 }
+          ]
+        }
+      })
     }
   }
 }

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }
diff --git a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
index 58e2521..91b205a 100644
--- a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="非常满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,15 @@
           </el-table-column>
           <el-table-column label="满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
+              :key="column.text"
+              :prop="column.value"
+              :label="column.text"
+              align="center"/>
+          </el-table-column>
+          <el-table-column label="一般" align="center">
+            <el-table-column
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,13 +30,13 @@
           </el-table-column>
           <el-table-column label="不满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-          <el-table-column label="放弃评价" align="center">
+          <el-table-column label="未评价" align="center">
             <el-table-column
               v-for="column in five"
               :key="column.text"
@@ -44,39 +52,84 @@
 </template>
 
 <script>
+import { callSatisfiedStatistics } from '@/api/statistics'
 export default {
   name: 'SatisfiedStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '通话量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '通话量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '通话量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '通话量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '通话量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '通话量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '通话量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      five: [
+        { text: '通话量', value: 'fivethl' },
+        { text: '百分比', value: 'fivebfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%',
+          fivethl: '0',
+          fivebfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSatisfiedStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '非常满意') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '满意') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '一般') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '不满意') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          } else if (item.type === '未评价') {
+            this.data[0].fivethl = item.num
+            this.data[0].fivebfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/components/waitStatics.vue b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
index 32879cc..60239de 100644
--- a/src/views/monitor/realtimeMonitor/components/waitStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="10秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,7 @@
           </el-table-column>
           <el-table-column label="20秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,7 +22,7 @@
           </el-table-column>
           <el-table-column label="30秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -30,13 +30,12 @@
           </el-table-column>
           <el-table-column label="30秒以上接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-
         </el-table>
       </div>
     </div>
@@ -44,39 +43,75 @@
 </template>
 
 <script>
+import { callSuccessStatistics } from '@/api/statistics'
 export default {
   name: 'WaitStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '数量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '数量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '数量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '数量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '数量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '数量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '数量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSuccessStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '10秒接通') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '20秒接通') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '30秒接通') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '30秒以上接通') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
index 768deae..864f275 100644
--- a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
+++ b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
@@ -2,18 +2,18 @@
 <template>
   <app-container>
     <div class="monitor-title">实时监控</div>
-    <call-statics/>
+    <call-statics :query="listQuery"/>
     <el-row :gutter="10">
       <el-col span="12">
-        <satisfied-statics/>
+        <satisfied-statics :query="listQuery"/>
       </el-col>
       <el-col span="12">
-        <wait-statics/>
+        <wait-statics :query="listQuery"/>
       </el-col>
     </el-row>
     <el-row>
       <el-col :span="24">
-        <call-line/>
+        <call-line :query="listQuery"/>
       </el-col>
     </el-row>
   </app-container>
@@ -25,9 +25,27 @@
 import SatisfiedStatics from './components/satisfiedStatics'
 import WaitStatics from './components/waitStatics'
 import CallLine from './components/callLine'
+import { getToday } from '@/utils/dateutils'
+
 export default {
   name: 'RealtimeMonitor',
-  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics }
+  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  created() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  },
+  activated() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  }
 }
 </script>
 
diff --git a/src/views/monitor/seatMonitor/components/ivrArea.vue b/src/views/monitor/seatMonitor/components/ivrArea.vue
index 912c102..e2f48fd 100644
--- a/src/views/monitor/seatMonitor/components/ivrArea.vue
+++ b/src/views/monitor/seatMonitor/components/ivrArea.vue
@@ -22,21 +22,52 @@
   props: {
     currentUser: {
       type: Object,
-      required: true
+      default: function() {
+        return {
+          agentUserName: '--',
+          agentName: '--',
+          phone: '--',
+          state: '--',
+          exten: '--',
+          callerNumber: '--',
+          calleeNumber: '--',
+          callid: ''
+        }
+      }
     }
   },
   methods: {
     // 监听
     spy() {
-      this.$store.dispatch('spy', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('spy', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强插分机
     extenInsert() {
-      this.$store.dispatch('extenInsert', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('extenInsert', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强拆分机
     extenCut() {
-      this.$store.dispatch('extenCut', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        this.$store.dispatch('extenCut', this.currentUser.exten)
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     }
   }
 }
diff --git a/src/views/monitor/seatMonitor/components/realtimeCheck.vue b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
index 81f96f1..3d81075 100644
--- a/src/views/monitor/seatMonitor/components/realtimeCheck.vue
+++ b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
@@ -13,7 +13,7 @@
         <el-button :disabled="canJudge" type="primary" size="small" @click="check">实时质检</el-button>
       </div>
     </div>
-    <quality-check ref="qualitycheck"/>
+    <quality-check ref="qualitycheck" :need-player="false"/>
   </div>
 </template>
 
@@ -41,7 +41,7 @@
   },
   computed: {
     canJudge() { // 判断是否可以进行质检，通话中的可以进行实时质检
-      if (this.seatForm.state && this.seatForm.state.includes('通话')) {
+      if (this.seatForm.callid) {
         return false
       } else {
         return true
diff --git a/src/views/monitor/seatMonitor/seatMonitor.vue b/src/views/monitor/seatMonitor/seatMonitor.vue
index eac078a..3857336 100644
--- a/src/views/monitor/seatMonitor/seatMonitor.vue
+++ b/src/views/monitor/seatMonitor/seatMonitor.vue
@@ -3,7 +3,7 @@
     <all-show :data="showData" @refresh="refreshData"/>
     <el-row>
       <el-col :span="6">
-        <ivr-area :seat-form="currentUser"/>
+        <ivr-area :current-user="currentUser"/>
       </el-col>
       <el-col :span="12">
         <el-row>
@@ -152,6 +152,8 @@
     },
     // 根据坐席号获取当前用户详情
     fetchUserDetail(loginId, name, exten, state) {
+      console.log('fetchUserDetail')
+      console.log(loginId)
       if (loginId) {
         for (const user of this.userList) {
           if (user.id === loginId) {
@@ -160,14 +162,14 @@
             this.currentUser.phone = user.phone
             this.currentUser.exten = exten
             this.currentUser.state = state
+            // 测试数据
+            // this.currentUser.callid = 'test'
+            // this.currentUser.callerNumber = 'test'
+            // this.currentUser.calleeNumber = 'test'
             if (state.includes('通话')) {
-              const res = this.fetchCurrentCalls(loginId)
-              if (res) {
-                this.currentUser.callerNumber = res.callerNumber
-                this.currentUser.calleeNumber = res.calleeNumber
-                this.currentUser.callid = res.callid
-              }
+              this.fetchCurrentCalls(loginId)
             }
+            break
           }
         }
       } else {
@@ -186,21 +188,16 @@
     // 获取当前正在通话列表
     fetchCurrentCalls(loginId) {
       getCurrentCalls().then(response => {
-        console.log(response)
-        response = {
-          root: [{ 'Call_pbxName': 'spzc_pbx', 'Call_city': '', 'Call_isp': '中国联通', 'Call_number': '18513995803', 'Call_province': '北京', 'Call_callStatus': '接通', 'Call_id': 'b7c32570-8acd-11ea-96b3-89e56eb1026b', 'Call_staySeconds': '8', 'Call_talkSeconds': '4', 'Call_ivrName': '座席组--客服', 'Call_agentName': '888', 'Call_otherLegNumber': '6001', 'Call_agentStaffid': '1', 'Call_sp_entityName': 'Call' }]
-        }
-        this.callList = response.root
+        console.log(response.data)
+        this.callList = response.data.root
         for (const call of this.callList) {
           if (call.Call_agentStaffid === loginId) {
-            return {
-              callerNumber: call.Call_number,
-              calleeNumber: call.Call_otherLegNumber,
-              callid: call.Call_id
-            }
+            console.log('find')
+            this.currentUser.callerNumber = call.Call_number
+            this.currentUser.calleeNumber = call.Call_number
+            this.currentUser.callid = call.Call_id
           }
         }
-        return null
       })
     }
   }
diff --git a/src/views/statistic/callStatistic/allStatistic.vue b/src/views/statistic/callStatistic/allStatistic.vue
index 35c54a5..84807fe 100644
--- a/src/views/statistic/callStatistic/allStatistic.vue
+++ b/src/views/statistic/callStatistic/allStatistic.vue
@@ -5,18 +5,19 @@
  -->
 <template>
   <app-container>
+    <call-search :size="size" @search="search"/>
     <!--呼入呼出统计-->
     <div class="monitor-title">话务综合统计</div>
-    <call-statics/>
+    <call-statics ref="callstatics" :query="listQuery"/>
     <el-row :gutter="10">
       <el-col :span="12">
         <border-frame title="满意度统计">
-          <satisfied-pie/>
+          <satisfied-pie ref="satisfiedpie" :query="listQuery"/>
         </border-frame>
       </el-col>
       <el-col :span="12">
         <border-frame title="接通率统计">
-          <call-rate-pie/>
+          <call-rate-pie ref="callratepie" :query="listQuery"/>
         </border-frame>
       </el-col>
     </el-row>
@@ -29,9 +30,29 @@
 import SatisfiedPie from './components/satisfiedPie'
 import BorderFrame from '../../../components/frame/borderFrame'
 import CallRatePie from './components/callRatePie'
+import CallSearch from './components/callSearch'
 export default {
   name: 'AllStatistic',
-  components: { CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics }
+  components: { CallSearch, CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  methods: {
+    search(listQuery) {
+      this.listQuery = listQuery
+      const vm = this
+      setTimeout(function() {
+        vm.$refs.callstatics.search()
+        vm.$refs.satisfiedpie.search()
+        vm.$refs.callratepie.search()
+      }, 100)
+    }
+  }
 }
 </script>
 
diff --git a/src/views/statistic/callStatistic/components/callRatePie.vue b/src/views/statistic/callStatistic/components/callRatePie.vue
index 338add6..db83367 100644
--- a/src/views/statistic/callStatistic/components/callRatePie.vue
+++ b/src/views/statistic/callStatistic/components/callRatePie.vue
@@ -4,10 +4,16 @@
 </template>
 
 <script>
-// import { deviceStaticByStatus } from '@/api/dataStatics'
+import { callSuccessStatistics } from '@/api/statistics'
 
 export default {
   name: 'CallRatePie',
+  props: {
+    query: {
+      type: Object,
+      required: true
+    }
+  },
   data() {
     this.extend = {
       series: {
@@ -33,23 +39,24 @@
     }
   },
   mounted() {
-    this.chartData.rows = [
-      { 'type': '10秒接通量', 'num': 0 },
-      { 'type': '20秒接通量', 'num': 0 },
-      { 'type': '30秒接通量', 'num': 0 },
-      { 'type': '30秒以上接通量', 'num': 0 }
-    ]
-    // this.fetchData()
   },
   methods: {
+    search() {
+      this.fetchData()
+    },
     fetchData() {
-      // deviceStaticByStatus().then(response => {
-      //   const data = response.data
-      //   this.chartData.rows = [
-      //     { 'type': '在线', 'num': data.online },
-      //     { 'type': '离线', 'num': data.offline }
-      //   ]
-      // })
+      callSuccessStatistics(this.query).then(response => {
+        const data = response.data
+        this.chartData.rows = data
+        if (data.length === 0) {
+          this.chartData.rows = [
+            { 'type': '10秒接通量', 'num': 0 },
+            { 'type': '20秒接通量', 'num': 0 },
+            { 'type': '30秒接通量', 'num': 0 },
+            { 'type': '30秒以上接通量', 'num': 0 }
+          ]
+        }
+      })
     }
   }
 }
diff --git a/src/views/statistic/callStatistic/components/callSearch.vue b/src/views/statistic/callStatistic/components/callSearch.vue
new file mode 100644
index 0000000..8f9e45f
--- /dev/null
+++ b/src/views/statistic/callStatistic/components/callSearch.vue
@@ -0,0 +1,88 @@
+<!--事件处理统计查询框-->
+<template>
+  <div>
+    <search-area :need-clear="false" :need-search-more="false" :size="size" type="default" search-more-type="default" @search="search">
+      <chart-tools @change="changeTime"/>
+      <!--一般查询条件-->
+      <search-item>
+        <el-date-picker
+          v-model="timeRange"
+          :size="size"
+          type="daterange"
+          range-separator="至"
+          value-format="yyyy-MM-dd"
+          start-placeholder="统计开始日期"
+          end-placeholder="统计结束日期"/>
+      </search-item>
+    </search-area>
+  </div>
+</template>
+
+<script>
+import SearchArea from '../../../../components/SearchArea/SearchArea'
+import SearchItem from '../../../../components/SearchArea/SearchItem'
+// import { getDayTime, getToday } from '@/utils/dateutils'
+import ChartTools from '../../components/chartTools'
+import { getToday } from '@/utils/dateutils'
+export default {
+  name: 'CallSearch',
+  components: { ChartTools, SearchItem, SearchArea },
+  props: {
+    size: {
+      type: String,
+      default: 'small'
+    }
+  },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      },
+      timeRange: []
+    }
+  },
+  watch: {
+    timeRange(val) {
+      if (this.timeRange && this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+    }
+  },
+  created() {
+    this.timeRange = [getToday('yyyy-MM-dd'), getToday('yyyy-MM-dd')]
+    this.search()
+  },
+  methods: {
+    search() {
+      if (this.timeRange && this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+      this.$emit('search', this.listQuery)
+    },
+    changeTime(val) {
+      this.timeRange = val
+    }
+  }
+}
+</script>
+
+<style rel="stylesheet/scss" lang="scss" scoped>
+.level-txt{
+  margin-left:20px;
+  color: #909399;
+  font-size:15px;
+  line-height: 32px
+}
+.level-radio{
+  margin-right: 20px;
+  color: #909399;
+  line-height: 32px;
+}
+.level-radio label{
+  vertical-align: middle;
+}
+
+</style>
diff --git a/src/views/statistic/callStatistic/components/satisfiedPie.vue b/src/views/statistic/callStatistic/components/satisfiedPie.vue
index 9e67eba..55e0bc5 100644
--- a/src/views/statistic/callStatistic/components/satisfiedPie.vue
+++ b/src/views/statistic/callStatistic/components/satisfiedPie.vue
@@ -4,10 +4,16 @@
 </template>
 
 <script>
-// import { deviceStaticByStatus } from '@/api/dataStatics'
+import { callSatisfiedStatistics } from '@/api/statistics'
 
 export default {
   name: 'SatisfiedPie',
+  props: {
+    query: {
+      type: Object,
+      required: true
+    }
+  },
   data() {
     this.extend = {
       series: {
@@ -33,24 +39,26 @@
     }
   },
   mounted() {
-    this.chartData.rows = [
-      { 'type': '非常满意', 'num': 0 },
-      { 'type': '满意', 'num': 0 },
-      { 'type': '一般', 'num': 0 },
-      { 'type': '不满意', 'num': 0 },
-      { 'type': '未评价', 'num': 0 }
-    ]
     // this.fetchData()
   },
   methods: {
+    search() {
+      this.fetchData()
+    },
     fetchData() {
-      // deviceStaticByStatus().then(response => {
-      //   const data = response.data
-      //   this.chartData.rows = [
-      //     { 'type': '在线', 'num': data.online },
-      //     { 'type': '离线', 'num': data.offline }
-      //   ]
-      // })
+      callSatisfiedStatistics(this.query).then(response => {
+        const data = response.data
+        this.chartData.rows = data
+        if (data.length === 0) {
+          this.chartData.rows = [
+            { 'type': '非常满意', 'num': 0 },
+            { 'type': '满意', 'num': 0 },
+            { 'type': '一般', 'num': 0 },
+            { 'type': '不满意', 'num': 0 },
+            { 'type': '未评价', 'num': 0 }
+          ]
+        }
+      })
     }
   }
 }
diff --git a/src/views/statistic/callStatistic/logStatistic.vue b/src/views/statistic/callStatistic/logStatistic.vue
index cd4d2b7..de2f673 100644
--- a/src/views/statistic/callStatistic/logStatistic.vue
+++ b/src/views/statistic/callStatistic/logStatistic.vue
@@ -12,14 +12,15 @@
           <el-date-picker
             v-model="timeRange"
             :size="size"
-            type="daterange"
+            :clearable="false"
+            type="datetimerange"
             range-separator="至"
-            value-format="yyyy-MM-dd"
+            value-format="yyyy-MM-dd hh:mm:ss"
             start-placeholder="查询开始日期"
             end-placeholder="查询结束时间"/>
         </search-item>
         <search-item>
-          <el-select v-model="listQuery.sex" :size="size" placeholder="坐席" clearable>
+          <el-select v-model="listQuery.userId" :size="size" placeholder="坐席">
             <el-option v-for="item in userList" :label="item.name" :value="item.id"/>
           </el-select>
         </search-item>
@@ -28,6 +29,7 @@
           <el-time-picker
             v-model="workTime"
             :size="size"
+            :clearable="false"
             is-range
             range-separator="至"
             value-format="HH:mm"
@@ -40,6 +42,7 @@
           <el-time-picker
             v-model="breakTime"
             :size="size"
+            :clearable="false"
             is-range
             range-separator="至"
             value-format="HH:mm"
@@ -70,6 +73,8 @@
 import SearchItem from '../../../components/SearchArea/SearchItem'
 import AppContainer from '../../../components/layout/AppContainer'
 import { getUserSimpleList } from '@/api/system/user'
+import { getTodayZero, getToday } from '@/utils/dateutils'
+import { outBusyStatistics } from '@/api/statistics'
 
 export default {
   name: 'CaseStatisticYear',
@@ -77,7 +82,13 @@
   data() {
     return {
       listQuery: {
-        year: ''
+        userId: '',
+        startTime: '',
+        endTime: '',
+        workStartTime: '',
+        workEndTime: '',
+        breakStartTime: '',
+        breakEndTime: ''
       },
       timeRange: [], // 查询日期范围
       workTime: ['08:30', '17:30'], // 工作时间范围
@@ -125,6 +136,7 @@
     }
   },
   created() {
+    this.timeRange = [getTodayZero(), getToday()]
     this.fetchUserList()
     this.fetchData()
   },
@@ -134,22 +146,28 @@
     },
     fetchData() {
       this.listLoading = true
-      // getSoundList(this.listQuery).then(response => {
-      //   if (response.code === 200) {
-      //     this.listLoading = false
-      //     this.list = response.data.rows
-      //     this.total = response.data.total
-      //   }
-      // })
-      // const that = this
-      this.data = [
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' }
-      ]
-      this.listLoading = false
+      this.listQuery.workStartTime = this.workTime[0]
+      this.listQuery.workEndTime = this.workTime[1]
+      this.listQuery.breakStartTime = this.breakTime[0]
+      this.listQuery.breakEndTime = this.breakTime[1]
+      if (this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+      outBusyStatistics(this.listQuery).then(response => {
+        if (response.code === 200) {
+          this.listLoading = false
+          this.list = response.data
+          this.total = response.data.length
+          // this.data = [
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' }
+          // ]
+        }
+      })
     },
     // 获取坐席列表
     fetchUserList() {
@@ -159,6 +177,9 @@
       getUserSimpleList(params).then(response => {
         if (response.code === 200) {
           this.userList = response.data
+          if(this.userList.length>0){
+            this.listQuery.userId = this.userList[0].id
+          }
         }
       })
     },

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }
diff --git a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
index 58e2521..91b205a 100644
--- a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="非常满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,15 @@
           </el-table-column>
           <el-table-column label="满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
+              :key="column.text"
+              :prop="column.value"
+              :label="column.text"
+              align="center"/>
+          </el-table-column>
+          <el-table-column label="一般" align="center">
+            <el-table-column
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,13 +30,13 @@
           </el-table-column>
           <el-table-column label="不满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-          <el-table-column label="放弃评价" align="center">
+          <el-table-column label="未评价" align="center">
             <el-table-column
               v-for="column in five"
               :key="column.text"
@@ -44,39 +52,84 @@
 </template>
 
 <script>
+import { callSatisfiedStatistics } from '@/api/statistics'
 export default {
   name: 'SatisfiedStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '通话量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '通话量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '通话量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '通话量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '通话量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '通话量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '通话量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      five: [
+        { text: '通话量', value: 'fivethl' },
+        { text: '百分比', value: 'fivebfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%',
+          fivethl: '0',
+          fivebfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSatisfiedStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '非常满意') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '满意') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '一般') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '不满意') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          } else if (item.type === '未评价') {
+            this.data[0].fivethl = item.num
+            this.data[0].fivebfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/components/waitStatics.vue b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
index 32879cc..60239de 100644
--- a/src/views/monitor/realtimeMonitor/components/waitStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="10秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,7 @@
           </el-table-column>
           <el-table-column label="20秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,7 +22,7 @@
           </el-table-column>
           <el-table-column label="30秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -30,13 +30,12 @@
           </el-table-column>
           <el-table-column label="30秒以上接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-
         </el-table>
       </div>
     </div>
@@ -44,39 +43,75 @@
 </template>
 
 <script>
+import { callSuccessStatistics } from '@/api/statistics'
 export default {
   name: 'WaitStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '数量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '数量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '数量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '数量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '数量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '数量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '数量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSuccessStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '10秒接通') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '20秒接通') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '30秒接通') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '30秒以上接通') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
index 768deae..864f275 100644
--- a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
+++ b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
@@ -2,18 +2,18 @@
 <template>
   <app-container>
     <div class="monitor-title">实时监控</div>
-    <call-statics/>
+    <call-statics :query="listQuery"/>
     <el-row :gutter="10">
       <el-col span="12">
-        <satisfied-statics/>
+        <satisfied-statics :query="listQuery"/>
       </el-col>
       <el-col span="12">
-        <wait-statics/>
+        <wait-statics :query="listQuery"/>
       </el-col>
     </el-row>
     <el-row>
       <el-col :span="24">
-        <call-line/>
+        <call-line :query="listQuery"/>
       </el-col>
     </el-row>
   </app-container>
@@ -25,9 +25,27 @@
 import SatisfiedStatics from './components/satisfiedStatics'
 import WaitStatics from './components/waitStatics'
 import CallLine from './components/callLine'
+import { getToday } from '@/utils/dateutils'
+
 export default {
   name: 'RealtimeMonitor',
-  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics }
+  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  created() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  },
+  activated() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  }
 }
 </script>
 
diff --git a/src/views/monitor/seatMonitor/components/ivrArea.vue b/src/views/monitor/seatMonitor/components/ivrArea.vue
index 912c102..e2f48fd 100644
--- a/src/views/monitor/seatMonitor/components/ivrArea.vue
+++ b/src/views/monitor/seatMonitor/components/ivrArea.vue
@@ -22,21 +22,52 @@
   props: {
     currentUser: {
       type: Object,
-      required: true
+      default: function() {
+        return {
+          agentUserName: '--',
+          agentName: '--',
+          phone: '--',
+          state: '--',
+          exten: '--',
+          callerNumber: '--',
+          calleeNumber: '--',
+          callid: ''
+        }
+      }
     }
   },
   methods: {
     // 监听
     spy() {
-      this.$store.dispatch('spy', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('spy', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强插分机
     extenInsert() {
-      this.$store.dispatch('extenInsert', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('extenInsert', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强拆分机
     extenCut() {
-      this.$store.dispatch('extenCut', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        this.$store.dispatch('extenCut', this.currentUser.exten)
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     }
   }
 }
diff --git a/src/views/monitor/seatMonitor/components/realtimeCheck.vue b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
index 81f96f1..3d81075 100644
--- a/src/views/monitor/seatMonitor/components/realtimeCheck.vue
+++ b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
@@ -13,7 +13,7 @@
         <el-button :disabled="canJudge" type="primary" size="small" @click="check">实时质检</el-button>
       </div>
     </div>
-    <quality-check ref="qualitycheck"/>
+    <quality-check ref="qualitycheck" :need-player="false"/>
   </div>
 </template>
 
@@ -41,7 +41,7 @@
   },
   computed: {
     canJudge() { // 判断是否可以进行质检，通话中的可以进行实时质检
-      if (this.seatForm.state && this.seatForm.state.includes('通话')) {
+      if (this.seatForm.callid) {
         return false
       } else {
         return true
diff --git a/src/views/monitor/seatMonitor/seatMonitor.vue b/src/views/monitor/seatMonitor/seatMonitor.vue
index eac078a..3857336 100644
--- a/src/views/monitor/seatMonitor/seatMonitor.vue
+++ b/src/views/monitor/seatMonitor/seatMonitor.vue
@@ -3,7 +3,7 @@
     <all-show :data="showData" @refresh="refreshData"/>
     <el-row>
       <el-col :span="6">
-        <ivr-area :seat-form="currentUser"/>
+        <ivr-area :current-user="currentUser"/>
       </el-col>
       <el-col :span="12">
         <el-row>
@@ -152,6 +152,8 @@
     },
     // 根据坐席号获取当前用户详情
     fetchUserDetail(loginId, name, exten, state) {
+      console.log('fetchUserDetail')
+      console.log(loginId)
       if (loginId) {
         for (const user of this.userList) {
           if (user.id === loginId) {
@@ -160,14 +162,14 @@
             this.currentUser.phone = user.phone
             this.currentUser.exten = exten
             this.currentUser.state = state
+            // 测试数据
+            // this.currentUser.callid = 'test'
+            // this.currentUser.callerNumber = 'test'
+            // this.currentUser.calleeNumber = 'test'
             if (state.includes('通话')) {
-              const res = this.fetchCurrentCalls(loginId)
-              if (res) {
-                this.currentUser.callerNumber = res.callerNumber
-                this.currentUser.calleeNumber = res.calleeNumber
-                this.currentUser.callid = res.callid
-              }
+              this.fetchCurrentCalls(loginId)
             }
+            break
           }
         }
       } else {
@@ -186,21 +188,16 @@
     // 获取当前正在通话列表
     fetchCurrentCalls(loginId) {
       getCurrentCalls().then(response => {
-        console.log(response)
-        response = {
-          root: [{ 'Call_pbxName': 'spzc_pbx', 'Call_city': '', 'Call_isp': '中国联通', 'Call_number': '18513995803', 'Call_province': '北京', 'Call_callStatus': '接通', 'Call_id': 'b7c32570-8acd-11ea-96b3-89e56eb1026b', 'Call_staySeconds': '8', 'Call_talkSeconds': '4', 'Call_ivrName': '座席组--客服', 'Call_agentName': '888', 'Call_otherLegNumber': '6001', 'Call_agentStaffid': '1', 'Call_sp_entityName': 'Call' }]
-        }
-        this.callList = response.root
+        console.log(response.data)
+        this.callList = response.data.root
         for (const call of this.callList) {
           if (call.Call_agentStaffid === loginId) {
-            return {
-              callerNumber: call.Call_number,
-              calleeNumber: call.Call_otherLegNumber,
-              callid: call.Call_id
-            }
+            console.log('find')
+            this.currentUser.callerNumber = call.Call_number
+            this.currentUser.calleeNumber = call.Call_number
+            this.currentUser.callid = call.Call_id
           }
         }
-        return null
       })
     }
   }
diff --git a/src/views/statistic/callStatistic/allStatistic.vue b/src/views/statistic/callStatistic/allStatistic.vue
index 35c54a5..84807fe 100644
--- a/src/views/statistic/callStatistic/allStatistic.vue
+++ b/src/views/statistic/callStatistic/allStatistic.vue
@@ -5,18 +5,19 @@
  -->
 <template>
   <app-container>
+    <call-search :size="size" @search="search"/>
     <!--呼入呼出统计-->
     <div class="monitor-title">话务综合统计</div>
-    <call-statics/>
+    <call-statics ref="callstatics" :query="listQuery"/>
     <el-row :gutter="10">
       <el-col :span="12">
         <border-frame title="满意度统计">
-          <satisfied-pie/>
+          <satisfied-pie ref="satisfiedpie" :query="listQuery"/>
         </border-frame>
       </el-col>
       <el-col :span="12">
         <border-frame title="接通率统计">
-          <call-rate-pie/>
+          <call-rate-pie ref="callratepie" :query="listQuery"/>
         </border-frame>
       </el-col>
     </el-row>
@@ -29,9 +30,29 @@
 import SatisfiedPie from './components/satisfiedPie'
 import BorderFrame from '../../../components/frame/borderFrame'
 import CallRatePie from './components/callRatePie'
+import CallSearch from './components/callSearch'
 export default {
   name: 'AllStatistic',
-  components: { CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics }
+  components: { CallSearch, CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  methods: {
+    search(listQuery) {
+      this.listQuery = listQuery
+      const vm = this
+      setTimeout(function() {
+        vm.$refs.callstatics.search()
+        vm.$refs.satisfiedpie.search()
+        vm.$refs.callratepie.search()
+      }, 100)
+    }
+  }
 }
 </script>
 
diff --git a/src/views/statistic/callStatistic/components/callRatePie.vue b/src/views/statistic/callStatistic/components/callRatePie.vue
index 338add6..db83367 100644
--- a/src/views/statistic/callStatistic/components/callRatePie.vue
+++ b/src/views/statistic/callStatistic/components/callRatePie.vue
@@ -4,10 +4,16 @@
 </template>
 
 <script>
-// import { deviceStaticByStatus } from '@/api/dataStatics'
+import { callSuccessStatistics } from '@/api/statistics'
 
 export default {
   name: 'CallRatePie',
+  props: {
+    query: {
+      type: Object,
+      required: true
+    }
+  },
   data() {
     this.extend = {
       series: {
@@ -33,23 +39,24 @@
     }
   },
   mounted() {
-    this.chartData.rows = [
-      { 'type': '10秒接通量', 'num': 0 },
-      { 'type': '20秒接通量', 'num': 0 },
-      { 'type': '30秒接通量', 'num': 0 },
-      { 'type': '30秒以上接通量', 'num': 0 }
-    ]
-    // this.fetchData()
   },
   methods: {
+    search() {
+      this.fetchData()
+    },
     fetchData() {
-      // deviceStaticByStatus().then(response => {
-      //   const data = response.data
-      //   this.chartData.rows = [
-      //     { 'type': '在线', 'num': data.online },
-      //     { 'type': '离线', 'num': data.offline }
-      //   ]
-      // })
+      callSuccessStatistics(this.query).then(response => {
+        const data = response.data
+        this.chartData.rows = data
+        if (data.length === 0) {
+          this.chartData.rows = [
+            { 'type': '10秒接通量', 'num': 0 },
+            { 'type': '20秒接通量', 'num': 0 },
+            { 'type': '30秒接通量', 'num': 0 },
+            { 'type': '30秒以上接通量', 'num': 0 }
+          ]
+        }
+      })
     }
   }
 }
diff --git a/src/views/statistic/callStatistic/components/callSearch.vue b/src/views/statistic/callStatistic/components/callSearch.vue
new file mode 100644
index 0000000..8f9e45f
--- /dev/null
+++ b/src/views/statistic/callStatistic/components/callSearch.vue
@@ -0,0 +1,88 @@
+<!--事件处理统计查询框-->
+<template>
+  <div>
+    <search-area :need-clear="false" :need-search-more="false" :size="size" type="default" search-more-type="default" @search="search">
+      <chart-tools @change="changeTime"/>
+      <!--一般查询条件-->
+      <search-item>
+        <el-date-picker
+          v-model="timeRange"
+          :size="size"
+          type="daterange"
+          range-separator="至"
+          value-format="yyyy-MM-dd"
+          start-placeholder="统计开始日期"
+          end-placeholder="统计结束日期"/>
+      </search-item>
+    </search-area>
+  </div>
+</template>
+
+<script>
+import SearchArea from '../../../../components/SearchArea/SearchArea'
+import SearchItem from '../../../../components/SearchArea/SearchItem'
+// import { getDayTime, getToday } from '@/utils/dateutils'
+import ChartTools from '../../components/chartTools'
+import { getToday } from '@/utils/dateutils'
+export default {
+  name: 'CallSearch',
+  components: { ChartTools, SearchItem, SearchArea },
+  props: {
+    size: {
+      type: String,
+      default: 'small'
+    }
+  },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      },
+      timeRange: []
+    }
+  },
+  watch: {
+    timeRange(val) {
+      if (this.timeRange && this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+    }
+  },
+  created() {
+    this.timeRange = [getToday('yyyy-MM-dd'), getToday('yyyy-MM-dd')]
+    this.search()
+  },
+  methods: {
+    search() {
+      if (this.timeRange && this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+      this.$emit('search', this.listQuery)
+    },
+    changeTime(val) {
+      this.timeRange = val
+    }
+  }
+}
+</script>
+
+<style rel="stylesheet/scss" lang="scss" scoped>
+.level-txt{
+  margin-left:20px;
+  color: #909399;
+  font-size:15px;
+  line-height: 32px
+}
+.level-radio{
+  margin-right: 20px;
+  color: #909399;
+  line-height: 32px;
+}
+.level-radio label{
+  vertical-align: middle;
+}
+
+</style>
diff --git a/src/views/statistic/callStatistic/components/satisfiedPie.vue b/src/views/statistic/callStatistic/components/satisfiedPie.vue
index 9e67eba..55e0bc5 100644
--- a/src/views/statistic/callStatistic/components/satisfiedPie.vue
+++ b/src/views/statistic/callStatistic/components/satisfiedPie.vue
@@ -4,10 +4,16 @@
 </template>
 
 <script>
-// import { deviceStaticByStatus } from '@/api/dataStatics'
+import { callSatisfiedStatistics } from '@/api/statistics'
 
 export default {
   name: 'SatisfiedPie',
+  props: {
+    query: {
+      type: Object,
+      required: true
+    }
+  },
   data() {
     this.extend = {
       series: {
@@ -33,24 +39,26 @@
     }
   },
   mounted() {
-    this.chartData.rows = [
-      { 'type': '非常满意', 'num': 0 },
-      { 'type': '满意', 'num': 0 },
-      { 'type': '一般', 'num': 0 },
-      { 'type': '不满意', 'num': 0 },
-      { 'type': '未评价', 'num': 0 }
-    ]
     // this.fetchData()
   },
   methods: {
+    search() {
+      this.fetchData()
+    },
     fetchData() {
-      // deviceStaticByStatus().then(response => {
-      //   const data = response.data
-      //   this.chartData.rows = [
-      //     { 'type': '在线', 'num': data.online },
-      //     { 'type': '离线', 'num': data.offline }
-      //   ]
-      // })
+      callSatisfiedStatistics(this.query).then(response => {
+        const data = response.data
+        this.chartData.rows = data
+        if (data.length === 0) {
+          this.chartData.rows = [
+            { 'type': '非常满意', 'num': 0 },
+            { 'type': '满意', 'num': 0 },
+            { 'type': '一般', 'num': 0 },
+            { 'type': '不满意', 'num': 0 },
+            { 'type': '未评价', 'num': 0 }
+          ]
+        }
+      })
     }
   }
 }
diff --git a/src/views/statistic/callStatistic/logStatistic.vue b/src/views/statistic/callStatistic/logStatistic.vue
index cd4d2b7..de2f673 100644
--- a/src/views/statistic/callStatistic/logStatistic.vue
+++ b/src/views/statistic/callStatistic/logStatistic.vue
@@ -12,14 +12,15 @@
           <el-date-picker
             v-model="timeRange"
             :size="size"
-            type="daterange"
+            :clearable="false"
+            type="datetimerange"
             range-separator="至"
-            value-format="yyyy-MM-dd"
+            value-format="yyyy-MM-dd hh:mm:ss"
             start-placeholder="查询开始日期"
             end-placeholder="查询结束时间"/>
         </search-item>
         <search-item>
-          <el-select v-model="listQuery.sex" :size="size" placeholder="坐席" clearable>
+          <el-select v-model="listQuery.userId" :size="size" placeholder="坐席">
             <el-option v-for="item in userList" :label="item.name" :value="item.id"/>
           </el-select>
         </search-item>
@@ -28,6 +29,7 @@
           <el-time-picker
             v-model="workTime"
             :size="size"
+            :clearable="false"
             is-range
             range-separator="至"
             value-format="HH:mm"
@@ -40,6 +42,7 @@
           <el-time-picker
             v-model="breakTime"
             :size="size"
+            :clearable="false"
             is-range
             range-separator="至"
             value-format="HH:mm"
@@ -70,6 +73,8 @@
 import SearchItem from '../../../components/SearchArea/SearchItem'
 import AppContainer from '../../../components/layout/AppContainer'
 import { getUserSimpleList } from '@/api/system/user'
+import { getTodayZero, getToday } from '@/utils/dateutils'
+import { outBusyStatistics } from '@/api/statistics'
 
 export default {
   name: 'CaseStatisticYear',
@@ -77,7 +82,13 @@
   data() {
     return {
       listQuery: {
-        year: ''
+        userId: '',
+        startTime: '',
+        endTime: '',
+        workStartTime: '',
+        workEndTime: '',
+        breakStartTime: '',
+        breakEndTime: ''
       },
       timeRange: [], // 查询日期范围
       workTime: ['08:30', '17:30'], // 工作时间范围
@@ -125,6 +136,7 @@
     }
   },
   created() {
+    this.timeRange = [getTodayZero(), getToday()]
     this.fetchUserList()
     this.fetchData()
   },
@@ -134,22 +146,28 @@
     },
     fetchData() {
       this.listLoading = true
-      // getSoundList(this.listQuery).then(response => {
-      //   if (response.code === 200) {
-      //     this.listLoading = false
-      //     this.list = response.data.rows
-      //     this.total = response.data.total
-      //   }
-      // })
-      // const that = this
-      this.data = [
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' }
-      ]
-      this.listLoading = false
+      this.listQuery.workStartTime = this.workTime[0]
+      this.listQuery.workEndTime = this.workTime[1]
+      this.listQuery.breakStartTime = this.breakTime[0]
+      this.listQuery.breakEndTime = this.breakTime[1]
+      if (this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+      outBusyStatistics(this.listQuery).then(response => {
+        if (response.code === 200) {
+          this.listLoading = false
+          this.list = response.data
+          this.total = response.data.length
+          // this.data = [
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' }
+          // ]
+        }
+      })
     },
     // 获取坐席列表
     fetchUserList() {
@@ -159,6 +177,9 @@
       getUserSimpleList(params).then(response => {
         if (response.code === 200) {
           this.userList = response.data
+          if(this.userList.length>0){
+            this.listQuery.userId = this.userList[0].id
+          }
         }
       })
     },
diff --git a/src/views/statistic/caseStatistic/caseTypeStatistic.vue b/src/views/statistic/caseStatistic/caseTypeStatistic.vue
index 4157fd0..4e13a73 100644
--- a/src/views/statistic/caseStatistic/caseTypeStatistic.vue
+++ b/src/views/statistic/caseStatistic/caseTypeStatistic.vue
@@ -2,7 +2,18 @@
 <template>
   <app-container>
     <case-type-search :size="size" @search="search"/>
-    <normal-table :data="data" :head="tableOption.head" :size="size" :query="listQuery" :need-page="false" :total="total" :columns="columns" :list-loading="listLoading" :options="tableOption.options" :tools-option="tableOption.toolsOption" @change="changePage"/>
+    <normal-table
+      :data="data"
+      :head="tableOption.head"
+      :size="size"
+      :query="listQuery"
+      :need-page="false"
+      :total="total"
+      :columns="columns"
+      :list-loading="listLoading"
+      :options="tableOption.options"
+:tools-option="tableOption.toolsOption"
+      @change="changePage"/>
   </app-container>
 
 </template>
@@ -53,14 +64,16 @@
       getCaseStatisticsByType(this.listQuery).then(response => {
         if (response.code === 200) {
           this.listLoading = false
-          this.list = response.data.rows
-          this.total = response.data.total
-          const data = [
-            { area: '潭口镇', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
-            { area: '谭东镇', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
-            { area: '高校园区管理处', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
-            { area: '新区管理处', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] }
-          ]
+          const data = response.data
+          // this.list = response.data.rows
+          // if (!data) {
+          //   const data = [
+          //     { area: '潭口镇', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
+          //     { area: '谭东镇', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
+          //     { area: '高校园区管理处', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
+          //     { area: '新区管理处', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] }
+          //   ]
+          // }
           const columns = [
             {
               text: '区域',

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }
diff --git a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
index 58e2521..91b205a 100644
--- a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="非常满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,15 @@
           </el-table-column>
           <el-table-column label="满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
+              :key="column.text"
+              :prop="column.value"
+              :label="column.text"
+              align="center"/>
+          </el-table-column>
+          <el-table-column label="一般" align="center">
+            <el-table-column
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,13 +30,13 @@
           </el-table-column>
           <el-table-column label="不满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-          <el-table-column label="放弃评价" align="center">
+          <el-table-column label="未评价" align="center">
             <el-table-column
               v-for="column in five"
               :key="column.text"
@@ -44,39 +52,84 @@
 </template>
 
 <script>
+import { callSatisfiedStatistics } from '@/api/statistics'
 export default {
   name: 'SatisfiedStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '通话量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '通话量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '通话量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '通话量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '通话量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '通话量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '通话量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      five: [
+        { text: '通话量', value: 'fivethl' },
+        { text: '百分比', value: 'fivebfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%',
+          fivethl: '0',
+          fivebfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSatisfiedStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '非常满意') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '满意') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '一般') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '不满意') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          } else if (item.type === '未评价') {
+            this.data[0].fivethl = item.num
+            this.data[0].fivebfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/components/waitStatics.vue b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
index 32879cc..60239de 100644
--- a/src/views/monitor/realtimeMonitor/components/waitStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="10秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,7 @@
           </el-table-column>
           <el-table-column label="20秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,7 +22,7 @@
           </el-table-column>
           <el-table-column label="30秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -30,13 +30,12 @@
           </el-table-column>
           <el-table-column label="30秒以上接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-
         </el-table>
       </div>
     </div>
@@ -44,39 +43,75 @@
 </template>
 
 <script>
+import { callSuccessStatistics } from '@/api/statistics'
 export default {
   name: 'WaitStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '数量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '数量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '数量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '数量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '数量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '数量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '数量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSuccessStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '10秒接通') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '20秒接通') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '30秒接通') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '30秒以上接通') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
index 768deae..864f275 100644
--- a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
+++ b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
@@ -2,18 +2,18 @@
 <template>
   <app-container>
     <div class="monitor-title">实时监控</div>
-    <call-statics/>
+    <call-statics :query="listQuery"/>
     <el-row :gutter="10">
       <el-col span="12">
-        <satisfied-statics/>
+        <satisfied-statics :query="listQuery"/>
       </el-col>
       <el-col span="12">
-        <wait-statics/>
+        <wait-statics :query="listQuery"/>
       </el-col>
     </el-row>
     <el-row>
       <el-col :span="24">
-        <call-line/>
+        <call-line :query="listQuery"/>
       </el-col>
     </el-row>
   </app-container>
@@ -25,9 +25,27 @@
 import SatisfiedStatics from './components/satisfiedStatics'
 import WaitStatics from './components/waitStatics'
 import CallLine from './components/callLine'
+import { getToday } from '@/utils/dateutils'
+
 export default {
   name: 'RealtimeMonitor',
-  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics }
+  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  created() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  },
+  activated() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  }
 }
 </script>
 
diff --git a/src/views/monitor/seatMonitor/components/ivrArea.vue b/src/views/monitor/seatMonitor/components/ivrArea.vue
index 912c102..e2f48fd 100644
--- a/src/views/monitor/seatMonitor/components/ivrArea.vue
+++ b/src/views/monitor/seatMonitor/components/ivrArea.vue
@@ -22,21 +22,52 @@
   props: {
     currentUser: {
       type: Object,
-      required: true
+      default: function() {
+        return {
+          agentUserName: '--',
+          agentName: '--',
+          phone: '--',
+          state: '--',
+          exten: '--',
+          callerNumber: '--',
+          calleeNumber: '--',
+          callid: ''
+        }
+      }
     }
   },
   methods: {
     // 监听
     spy() {
-      this.$store.dispatch('spy', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('spy', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强插分机
     extenInsert() {
-      this.$store.dispatch('extenInsert', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('extenInsert', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强拆分机
     extenCut() {
-      this.$store.dispatch('extenCut', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        this.$store.dispatch('extenCut', this.currentUser.exten)
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     }
   }
 }
diff --git a/src/views/monitor/seatMonitor/components/realtimeCheck.vue b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
index 81f96f1..3d81075 100644
--- a/src/views/monitor/seatMonitor/components/realtimeCheck.vue
+++ b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
@@ -13,7 +13,7 @@
         <el-button :disabled="canJudge" type="primary" size="small" @click="check">实时质检</el-button>
       </div>
     </div>
-    <quality-check ref="qualitycheck"/>
+    <quality-check ref="qualitycheck" :need-player="false"/>
   </div>
 </template>
 
@@ -41,7 +41,7 @@
   },
   computed: {
     canJudge() { // 判断是否可以进行质检，通话中的可以进行实时质检
-      if (this.seatForm.state && this.seatForm.state.includes('通话')) {
+      if (this.seatForm.callid) {
         return false
       } else {
         return true
diff --git a/src/views/monitor/seatMonitor/seatMonitor.vue b/src/views/monitor/seatMonitor/seatMonitor.vue
index eac078a..3857336 100644
--- a/src/views/monitor/seatMonitor/seatMonitor.vue
+++ b/src/views/monitor/seatMonitor/seatMonitor.vue
@@ -3,7 +3,7 @@
     <all-show :data="showData" @refresh="refreshData"/>
     <el-row>
       <el-col :span="6">
-        <ivr-area :seat-form="currentUser"/>
+        <ivr-area :current-user="currentUser"/>
       </el-col>
       <el-col :span="12">
         <el-row>
@@ -152,6 +152,8 @@
     },
     // 根据坐席号获取当前用户详情
     fetchUserDetail(loginId, name, exten, state) {
+      console.log('fetchUserDetail')
+      console.log(loginId)
       if (loginId) {
         for (const user of this.userList) {
           if (user.id === loginId) {
@@ -160,14 +162,14 @@
             this.currentUser.phone = user.phone
             this.currentUser.exten = exten
             this.currentUser.state = state
+            // 测试数据
+            // this.currentUser.callid = 'test'
+            // this.currentUser.callerNumber = 'test'
+            // this.currentUser.calleeNumber = 'test'
             if (state.includes('通话')) {
-              const res = this.fetchCurrentCalls(loginId)
-              if (res) {
-                this.currentUser.callerNumber = res.callerNumber
-                this.currentUser.calleeNumber = res.calleeNumber
-                this.currentUser.callid = res.callid
-              }
+              this.fetchCurrentCalls(loginId)
             }
+            break
           }
         }
       } else {
@@ -186,21 +188,16 @@
     // 获取当前正在通话列表
     fetchCurrentCalls(loginId) {
       getCurrentCalls().then(response => {
-        console.log(response)
-        response = {
-          root: [{ 'Call_pbxName': 'spzc_pbx', 'Call_city': '', 'Call_isp': '中国联通', 'Call_number': '18513995803', 'Call_province': '北京', 'Call_callStatus': '接通', 'Call_id': 'b7c32570-8acd-11ea-96b3-89e56eb1026b', 'Call_staySeconds': '8', 'Call_talkSeconds': '4', 'Call_ivrName': '座席组--客服', 'Call_agentName': '888', 'Call_otherLegNumber': '6001', 'Call_agentStaffid': '1', 'Call_sp_entityName': 'Call' }]
-        }
-        this.callList = response.root
+        console.log(response.data)
+        this.callList = response.data.root
         for (const call of this.callList) {
           if (call.Call_agentStaffid === loginId) {
-            return {
-              callerNumber: call.Call_number,
-              calleeNumber: call.Call_otherLegNumber,
-              callid: call.Call_id
-            }
+            console.log('find')
+            this.currentUser.callerNumber = call.Call_number
+            this.currentUser.calleeNumber = call.Call_number
+            this.currentUser.callid = call.Call_id
           }
         }
-        return null
       })
     }
   }
diff --git a/src/views/statistic/callStatistic/allStatistic.vue b/src/views/statistic/callStatistic/allStatistic.vue
index 35c54a5..84807fe 100644
--- a/src/views/statistic/callStatistic/allStatistic.vue
+++ b/src/views/statistic/callStatistic/allStatistic.vue
@@ -5,18 +5,19 @@
  -->
 <template>
   <app-container>
+    <call-search :size="size" @search="search"/>
     <!--呼入呼出统计-->
     <div class="monitor-title">话务综合统计</div>
-    <call-statics/>
+    <call-statics ref="callstatics" :query="listQuery"/>
     <el-row :gutter="10">
       <el-col :span="12">
         <border-frame title="满意度统计">
-          <satisfied-pie/>
+          <satisfied-pie ref="satisfiedpie" :query="listQuery"/>
         </border-frame>
       </el-col>
       <el-col :span="12">
         <border-frame title="接通率统计">
-          <call-rate-pie/>
+          <call-rate-pie ref="callratepie" :query="listQuery"/>
         </border-frame>
       </el-col>
     </el-row>
@@ -29,9 +30,29 @@
 import SatisfiedPie from './components/satisfiedPie'
 import BorderFrame from '../../../components/frame/borderFrame'
 import CallRatePie from './components/callRatePie'
+import CallSearch from './components/callSearch'
 export default {
   name: 'AllStatistic',
-  components: { CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics }
+  components: { CallSearch, CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  methods: {
+    search(listQuery) {
+      this.listQuery = listQuery
+      const vm = this
+      setTimeout(function() {
+        vm.$refs.callstatics.search()
+        vm.$refs.satisfiedpie.search()
+        vm.$refs.callratepie.search()
+      }, 100)
+    }
+  }
 }
 </script>
 
diff --git a/src/views/statistic/callStatistic/components/callRatePie.vue b/src/views/statistic/callStatistic/components/callRatePie.vue
index 338add6..db83367 100644
--- a/src/views/statistic/callStatistic/components/callRatePie.vue
+++ b/src/views/statistic/callStatistic/components/callRatePie.vue
@@ -4,10 +4,16 @@
 </template>
 
 <script>
-// import { deviceStaticByStatus } from '@/api/dataStatics'
+import { callSuccessStatistics } from '@/api/statistics'
 
 export default {
   name: 'CallRatePie',
+  props: {
+    query: {
+      type: Object,
+      required: true
+    }
+  },
   data() {
     this.extend = {
       series: {
@@ -33,23 +39,24 @@
     }
   },
   mounted() {
-    this.chartData.rows = [
-      { 'type': '10秒接通量', 'num': 0 },
-      { 'type': '20秒接通量', 'num': 0 },
-      { 'type': '30秒接通量', 'num': 0 },
-      { 'type': '30秒以上接通量', 'num': 0 }
-    ]
-    // this.fetchData()
   },
   methods: {
+    search() {
+      this.fetchData()
+    },
     fetchData() {
-      // deviceStaticByStatus().then(response => {
-      //   const data = response.data
-      //   this.chartData.rows = [
-      //     { 'type': '在线', 'num': data.online },
-      //     { 'type': '离线', 'num': data.offline }
-      //   ]
-      // })
+      callSuccessStatistics(this.query).then(response => {
+        const data = response.data
+        this.chartData.rows = data
+        if (data.length === 0) {
+          this.chartData.rows = [
+            { 'type': '10秒接通量', 'num': 0 },
+            { 'type': '20秒接通量', 'num': 0 },
+            { 'type': '30秒接通量', 'num': 0 },
+            { 'type': '30秒以上接通量', 'num': 0 }
+          ]
+        }
+      })
     }
   }
 }
diff --git a/src/views/statistic/callStatistic/components/callSearch.vue b/src/views/statistic/callStatistic/components/callSearch.vue
new file mode 100644
index 0000000..8f9e45f
--- /dev/null
+++ b/src/views/statistic/callStatistic/components/callSearch.vue
@@ -0,0 +1,88 @@
+<!--事件处理统计查询框-->
+<template>
+  <div>
+    <search-area :need-clear="false" :need-search-more="false" :size="size" type="default" search-more-type="default" @search="search">
+      <chart-tools @change="changeTime"/>
+      <!--一般查询条件-->
+      <search-item>
+        <el-date-picker
+          v-model="timeRange"
+          :size="size"
+          type="daterange"
+          range-separator="至"
+          value-format="yyyy-MM-dd"
+          start-placeholder="统计开始日期"
+          end-placeholder="统计结束日期"/>
+      </search-item>
+    </search-area>
+  </div>
+</template>
+
+<script>
+import SearchArea from '../../../../components/SearchArea/SearchArea'
+import SearchItem from '../../../../components/SearchArea/SearchItem'
+// import { getDayTime, getToday } from '@/utils/dateutils'
+import ChartTools from '../../components/chartTools'
+import { getToday } from '@/utils/dateutils'
+export default {
+  name: 'CallSearch',
+  components: { ChartTools, SearchItem, SearchArea },
+  props: {
+    size: {
+      type: String,
+      default: 'small'
+    }
+  },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      },
+      timeRange: []
+    }
+  },
+  watch: {
+    timeRange(val) {
+      if (this.timeRange && this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+    }
+  },
+  created() {
+    this.timeRange = [getToday('yyyy-MM-dd'), getToday('yyyy-MM-dd')]
+    this.search()
+  },
+  methods: {
+    search() {
+      if (this.timeRange && this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+      this.$emit('search', this.listQuery)
+    },
+    changeTime(val) {
+      this.timeRange = val
+    }
+  }
+}
+</script>
+
+<style rel="stylesheet/scss" lang="scss" scoped>
+.level-txt{
+  margin-left:20px;
+  color: #909399;
+  font-size:15px;
+  line-height: 32px
+}
+.level-radio{
+  margin-right: 20px;
+  color: #909399;
+  line-height: 32px;
+}
+.level-radio label{
+  vertical-align: middle;
+}
+
+</style>
diff --git a/src/views/statistic/callStatistic/components/satisfiedPie.vue b/src/views/statistic/callStatistic/components/satisfiedPie.vue
index 9e67eba..55e0bc5 100644
--- a/src/views/statistic/callStatistic/components/satisfiedPie.vue
+++ b/src/views/statistic/callStatistic/components/satisfiedPie.vue
@@ -4,10 +4,16 @@
 </template>
 
 <script>
-// import { deviceStaticByStatus } from '@/api/dataStatics'
+import { callSatisfiedStatistics } from '@/api/statistics'
 
 export default {
   name: 'SatisfiedPie',
+  props: {
+    query: {
+      type: Object,
+      required: true
+    }
+  },
   data() {
     this.extend = {
       series: {
@@ -33,24 +39,26 @@
     }
   },
   mounted() {
-    this.chartData.rows = [
-      { 'type': '非常满意', 'num': 0 },
-      { 'type': '满意', 'num': 0 },
-      { 'type': '一般', 'num': 0 },
-      { 'type': '不满意', 'num': 0 },
-      { 'type': '未评价', 'num': 0 }
-    ]
     // this.fetchData()
   },
   methods: {
+    search() {
+      this.fetchData()
+    },
     fetchData() {
-      // deviceStaticByStatus().then(response => {
-      //   const data = response.data
-      //   this.chartData.rows = [
-      //     { 'type': '在线', 'num': data.online },
-      //     { 'type': '离线', 'num': data.offline }
-      //   ]
-      // })
+      callSatisfiedStatistics(this.query).then(response => {
+        const data = response.data
+        this.chartData.rows = data
+        if (data.length === 0) {
+          this.chartData.rows = [
+            { 'type': '非常满意', 'num': 0 },
+            { 'type': '满意', 'num': 0 },
+            { 'type': '一般', 'num': 0 },
+            { 'type': '不满意', 'num': 0 },
+            { 'type': '未评价', 'num': 0 }
+          ]
+        }
+      })
     }
   }
 }
diff --git a/src/views/statistic/callStatistic/logStatistic.vue b/src/views/statistic/callStatistic/logStatistic.vue
index cd4d2b7..de2f673 100644
--- a/src/views/statistic/callStatistic/logStatistic.vue
+++ b/src/views/statistic/callStatistic/logStatistic.vue
@@ -12,14 +12,15 @@
           <el-date-picker
             v-model="timeRange"
             :size="size"
-            type="daterange"
+            :clearable="false"
+            type="datetimerange"
             range-separator="至"
-            value-format="yyyy-MM-dd"
+            value-format="yyyy-MM-dd hh:mm:ss"
             start-placeholder="查询开始日期"
             end-placeholder="查询结束时间"/>
         </search-item>
         <search-item>
-          <el-select v-model="listQuery.sex" :size="size" placeholder="坐席" clearable>
+          <el-select v-model="listQuery.userId" :size="size" placeholder="坐席">
             <el-option v-for="item in userList" :label="item.name" :value="item.id"/>
           </el-select>
         </search-item>
@@ -28,6 +29,7 @@
           <el-time-picker
             v-model="workTime"
             :size="size"
+            :clearable="false"
             is-range
             range-separator="至"
             value-format="HH:mm"
@@ -40,6 +42,7 @@
           <el-time-picker
             v-model="breakTime"
             :size="size"
+            :clearable="false"
             is-range
             range-separator="至"
             value-format="HH:mm"
@@ -70,6 +73,8 @@
 import SearchItem from '../../../components/SearchArea/SearchItem'
 import AppContainer from '../../../components/layout/AppContainer'
 import { getUserSimpleList } from '@/api/system/user'
+import { getTodayZero, getToday } from '@/utils/dateutils'
+import { outBusyStatistics } from '@/api/statistics'
 
 export default {
   name: 'CaseStatisticYear',
@@ -77,7 +82,13 @@
   data() {
     return {
       listQuery: {
-        year: ''
+        userId: '',
+        startTime: '',
+        endTime: '',
+        workStartTime: '',
+        workEndTime: '',
+        breakStartTime: '',
+        breakEndTime: ''
       },
       timeRange: [], // 查询日期范围
       workTime: ['08:30', '17:30'], // 工作时间范围
@@ -125,6 +136,7 @@
     }
   },
   created() {
+    this.timeRange = [getTodayZero(), getToday()]
     this.fetchUserList()
     this.fetchData()
   },
@@ -134,22 +146,28 @@
     },
     fetchData() {
       this.listLoading = true
-      // getSoundList(this.listQuery).then(response => {
-      //   if (response.code === 200) {
-      //     this.listLoading = false
-      //     this.list = response.data.rows
-      //     this.total = response.data.total
-      //   }
-      // })
-      // const that = this
-      this.data = [
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' }
-      ]
-      this.listLoading = false
+      this.listQuery.workStartTime = this.workTime[0]
+      this.listQuery.workEndTime = this.workTime[1]
+      this.listQuery.breakStartTime = this.breakTime[0]
+      this.listQuery.breakEndTime = this.breakTime[1]
+      if (this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+      outBusyStatistics(this.listQuery).then(response => {
+        if (response.code === 200) {
+          this.listLoading = false
+          this.list = response.data
+          this.total = response.data.length
+          // this.data = [
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' }
+          // ]
+        }
+      })
     },
     // 获取坐席列表
     fetchUserList() {
@@ -159,6 +177,9 @@
       getUserSimpleList(params).then(response => {
         if (response.code === 200) {
           this.userList = response.data
+          if(this.userList.length>0){
+            this.listQuery.userId = this.userList[0].id
+          }
         }
       })
     },
diff --git a/src/views/statistic/caseStatistic/caseTypeStatistic.vue b/src/views/statistic/caseStatistic/caseTypeStatistic.vue
index 4157fd0..4e13a73 100644
--- a/src/views/statistic/caseStatistic/caseTypeStatistic.vue
+++ b/src/views/statistic/caseStatistic/caseTypeStatistic.vue
@@ -2,7 +2,18 @@
 <template>
   <app-container>
     <case-type-search :size="size" @search="search"/>
-    <normal-table :data="data" :head="tableOption.head" :size="size" :query="listQuery" :need-page="false" :total="total" :columns="columns" :list-loading="listLoading" :options="tableOption.options" :tools-option="tableOption.toolsOption" @change="changePage"/>
+    <normal-table
+      :data="data"
+      :head="tableOption.head"
+      :size="size"
+      :query="listQuery"
+      :need-page="false"
+      :total="total"
+      :columns="columns"
+      :list-loading="listLoading"
+      :options="tableOption.options"
+:tools-option="tableOption.toolsOption"
+      @change="changePage"/>
   </app-container>
 
 </template>
@@ -53,14 +64,16 @@
       getCaseStatisticsByType(this.listQuery).then(response => {
         if (response.code === 200) {
           this.listLoading = false
-          this.list = response.data.rows
-          this.total = response.data.total
-          const data = [
-            { area: '潭口镇', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
-            { area: '谭东镇', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
-            { area: '高校园区管理处', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
-            { area: '新区管理处', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] }
-          ]
+          const data = response.data
+          // this.list = response.data.rows
+          // if (!data) {
+          //   const data = [
+          //     { area: '潭口镇', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
+          //     { area: '谭东镇', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
+          //     { area: '高校园区管理处', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
+          //     { area: '新区管理处', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] }
+          //   ]
+          // }
           const columns = [
             {
               text: '区域',
diff --git a/src/views/statistic/deptStatistic/deptStatistic.vue b/src/views/statistic/deptStatistic/deptStatistic.vue
index 3642cc7..df769df 100644
--- a/src/views/statistic/deptStatistic/deptStatistic.vue
+++ b/src/views/statistic/deptStatistic/deptStatistic.vue
@@ -49,7 +49,7 @@
 import { deptStatistics } from '@/api/statistics'
 import ChartTools from '../components/chartTools'
 import BorderFrame from '../../../components/frame/borderFrame'
-
+import { getToday } from '@/utils/dateutils'
 export default {
   name: 'CaseStatisticYear',
   components: { BorderFrame, ChartTools, DeptSelect, AppContainer, SearchItem, SearchArea, NormalTable },
@@ -60,7 +60,7 @@
         endTime: '',
         deptId: ''
       },
-      timeRange: [], // 查询日期范围
+      timeRange: [getToday('yyyy-MM-dd'), getToday('yyyy-MM-dd')], // 查询日期范围
       columns: [
         {
           text: '部门',
@@ -148,6 +148,10 @@
     },
     fetchData() {
       this.listLoading = true
+      if (this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
       deptStatistics(this.listQuery).then(response => {
         if (response.code === 200) {
           this.listLoading = false

diff --git a/src/api/cti.js b/src/api/cti.js
index a1e60b8..790c156 100644
--- a/src/api/cti.js
+++ b/src/api/cti.js
@@ -8,10 +8,10 @@
 // root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]}
 export function getCurrentCalls(params) {
   return request({
-    url: '/sound/list',
-    // url: '/server/invoke',
-    method: 'get',
-    params: {
+    // url: '/sound/list',
+    url: '/server/invoke',
+    method: 'post',
+    data: {
       method: '/spcc/interface/json/calls.do.do',
       type: 'get',
       params: {
diff --git a/src/api/statistics.js b/src/api/statistics.js
index 4877667..2f8bab9 100644
--- a/src/api/statistics.js
+++ b/src/api/statistics.js
@@ -63,9 +63,51 @@
 // 坐席效能统计
 export function seatStatistics(params) {
   return request({
-    url: '/urge/departmentEffectiveStatistics',
-    // url: '/urge/seatEffectiveStatistics',
+    // url: '/urge/departmentEffectiveStatistics',
+    url: '/urge/seatEffectiveStatistics',
     method: 'get',
     params
   })
 }
+// 签出置忙统计
+export function outBusyStatistics(params) {
+  return request({
+    url: '/callStatics/outBusyStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼入呼出统计
+export function callInOutStatistics(params) {
+  return request({
+    url: '/callStatics/callInOutStatistics',
+    method: 'get',
+    params
+  })
+}
+// 呼叫满意度统计
+export function callSatisfiedStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+// 接通率统计
+export function callSuccessStatistics(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    // url: '/callStatics/callByHour',
+    method: 'get',
+    params
+  })
+}
+// 按小时统计话务量统计
+export function callStatisticsByHour(params) {
+  return request({
+    url: '/callStatics/statisfiedStatistics',
+    method: 'get',
+    params
+  })
+}
+
diff --git a/src/views/monitor/realtimeMonitor/components/callLine.vue b/src/views/monitor/realtimeMonitor/components/callLine.vue
index f006096..37f4eae 100644
--- a/src/views/monitor/realtimeMonitor/components/callLine.vue
+++ b/src/views/monitor/realtimeMonitor/components/callLine.vue
@@ -11,23 +11,20 @@
 
 <script>
 
-// import { collectStatics, collectStaticsContrast, exportCollectStatics, exportCollectStaticsContrast } from '@/api/statistics'
+import { callStatisticsByHour } from '@/api/statistics'
 
 export default {
   name: 'CallLine',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data() {
     return {
-      listQuery: {
-        analysisType: 'other', // 统计方式（yesterday\today\week\month\other）
-        collReason: '', // 采集原因
-        stId: '', // 采集站点
-        startDate: '', // 开始时间
-        endDate: '', // 结束时间
-        compare: false, // 是否进行对比
-        startDate2: '', // 比较开始时间
-        endDate2: '', // 比较结束时间
-        analysisDate: 'hour' // 统计方式
-      },
       chartShow: true,
       personTypeList: [],
       startDateDisabled: {
@@ -37,17 +34,17 @@
         disabledDate: ''
       }, // 限制可选范围
       chartData: {
-        columns: ['colDate', 'colCount'],
+        columns: ['hour', 'totalCall'],
         rows: []
       }, // 表格数据
       chartSettings: {
         labelMap: {
-          'colCount': '总话务量',
-          'colAlarmCount': '成功接通话务量',
-          'colDate': '时间'
+          'totalCall': '总话务量',
+          'successCall': '成功接通话务量',
+          'hour': '时间'
         },
-        metrics: ['colCount', 'colAlarmCount'],
-        dimension: ['colDate']
+        metrics: ['totalCall', 'successCall'],
+        dimension: ['hour']
       },
       extend: {
         series: {
@@ -65,62 +62,38 @@
       loading: true
     }
   },
-  watch: {
-    'listQuery.compare'(val) {
-      if (val === true) {
-        this.timeRange2 = []
-      } else {
-        this.fetchData()
-      }
-    }
-  },
-  created() {
+  mounted() {
     this.fetchData()
   },
   methods: {
     // 获取数据
     fetchData() {
-      // 不需要对比
-      const params = {
-        analysisType: this.listQuery.analysisType,
-        startDate: this.listQuery.startDate,
-        endDate: this.listQuery.endDate,
-        collReason: this.listQuery.collReason, // 采集原因
-        analysisDate: this.listQuery.analysisDate,
-        stId: this.listQuery.stId // 采集站点
-      }
       this.loading = true
-      this.chartData.rows = [
-        { colCount: 0, colAlarmCount: 0, colDate: '00:00:00' },
-        { colCount: 10, colAlarmCount: 8, colDate: '01:00:00' },
-        { colCount: 20, colAlarmCount: 13, colDate: '02:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '03:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '04:00:00' },
-        { colCount: 0, colAlarmCount: 0, colDate: '05:00:00' }
-      ]
-      // collectStatics(params).then(response => {
-      //   if (response.code === 200) {
-      //     this.chartData.rows = response.data
-      //     this.judgeMaxValue(response.data)
-      //     if (this.rerenderFlag) {
-      //       this.$refs['linechart'].echarts.resize()
-      //     }
-      //     console.log('refreshChart')
-      //     this.loading = false
-      //   }
-      // })
+      callStatisticsByHour(this.query).then(response => {
+        if (response.code === 200) {
+          response.data = [
+            { totalCall: 0, successCall: 0, hour: '00:00:00' },
+            { totalCall: 10, successCall: 8, hour: '01:00:00' },
+            { totalCall: 20, successCall: 13, hour: '02:00:00' },
+            { totalCall: 0, successCall: 0, hour: '03:00:00' },
+            { totalCall: 0, successCall: 0, hour: '04:00:00' },
+            { totalCall: 0, successCall: 0, hour: '05:00:00' }
+          ]
+          this.chartData.rows = response.data
+          this.judgeMaxValue(response.data)
+          if (this.rerenderFlag) {
+            this.$refs['linechart'].echarts.resize()
+          }
+          console.log('refreshChart')
+          this.loading = false
+        }
+      })
     },
     // 判断曲线的最大值
     judgeMaxValue(data) {
       let maxValue = -1
       // 非对比数据
-      if (!this.listQuery.compare) {
-        maxValue = Math.max.apply(Math, data.map(function(item) { return item.colCount }))
-      } else { // 对比数据
-        const maxValue1 = Math.max.apply(Math, data.map(function(item) { return item.colCount1 }))
-        const maxValue2 = Math.max.apply(Math, data.map(function(item) { return item.colCount2 }))
-        maxValue = maxValue1 > maxValue2 ? maxValue1 : maxValue2
-      }
+      maxValue = Math.max.apply(Math, data.map(function(item) { return item.totalCall }))
       if (maxValue < 10) {
         this.extend.yAxis = { max: 10 }
       } else {
diff --git a/src/views/monitor/realtimeMonitor/components/callStatics.vue b/src/views/monitor/realtimeMonitor/components/callStatics.vue
index 040f0c3..7c660ac 100644
--- a/src/views/monitor/realtimeMonitor/components/callStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/callStatics.vue
@@ -3,7 +3,7 @@
   <div>
     <div class="statistic-div box" title="实时呼入/呼出统计">
       <div>
-        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
+        <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border>
           <el-table-column label="呼入统计" align="center">
             <el-table-column
               v-for="column in inColumns"
@@ -34,46 +34,56 @@
 </template>
 
 <script>
+import { callInOutStatistics } from '@/api/statistics'
 export default {
   name: 'CallStatics',
-  data: function() {
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
+  data() {
     return {
+      listLoading: true,
       inColumns: [
-        { text: '呼入成功', value: 'insuccess' },
-        { text: '客户放弃', value: 'giveup' },
-        { text: '座席忙碌', value: 'busy' },
-        { text: '座席未接', value: 'zxwj' },
-        { text: '呼损率', value: 'hsl' },
-        { text: '平均通话时长', value: 'pjthsc' },
-        { text: '呼入接通率', value: 'hrjtl' }
+        { text: '呼入成功', value: 'inSuccessNum' },
+        { text: '客户放弃', value: 'giveupNum' },
+        { text: '座席忙碌', value: 'busyNum' },
+        { text: '座席未接', value: 'notCallNum' },
+        { text: '呼损率', value: 'lossRate' },
+        { text: '平均通话时长', value: 'inAverageTime' },
+        { text: '呼入接通率', value: 'inSuccessRate' }
       ],
       outColumns: [
-        { text: '呼出成功', value: 'outsuccess' },
-        { text: '呼出失败', value: 'outfail' },
-        { text: '平均通话时长', value: 'outtime' },
-        { text: '呼出接通率', value: 'outjtl' }
+        { text: '呼出成功', value: 'outSuccessNum' },
+        { text: '呼出失败', value: 'outFailedNum' },
+        { text: '平均通话时长', value: 'outAverageTime' },
+        { text: '呼出接通率', value: 'outSuccessRate' }
       ],
       allColumns: [
-        { text: '转移通话', value: 'transfer' },
-        { text: '总体接通率', value: 'alljtl' }
+        { text: '转移通话', value: 'transferNum' },
+        { text: '总体接通率', value: 'successRate' }
       ],
-      data: [
-        {
-          insuccess: '0',
-          giveup: '0',
-          busy: '0',
-          zxwj: '0',
-          hsl: '0',
-          pjthsc: '0',
-          hrjtl: '0',
-          outsuccess: '0',
-          outfail: '0',
-          outtime: '0',
-          outjtl: '0',
-          transfer: '0',
-          alljtl: '0'
-        }
-      ]
+      size: 'small',
+      data: []
+    }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    search() {
+      this.fetchData()
+    },
+    fetchData() {
+      this.listLoading = true
+      callInOutStatistics(this.listQuery).then(response => {
+        this.data = [response.data]
+        this.listLoading = false
+      })
     }
   }
 }
diff --git a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
index 58e2521..91b205a 100644
--- a/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/satisfiedStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="非常满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,15 @@
           </el-table-column>
           <el-table-column label="满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
+              :key="column.text"
+              :prop="column.value"
+              :label="column.text"
+              align="center"/>
+          </el-table-column>
+          <el-table-column label="一般" align="center">
+            <el-table-column
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,13 +30,13 @@
           </el-table-column>
           <el-table-column label="不满意" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-          <el-table-column label="放弃评价" align="center">
+          <el-table-column label="未评价" align="center">
             <el-table-column
               v-for="column in five"
               :key="column.text"
@@ -44,39 +52,84 @@
 </template>
 
 <script>
+import { callSatisfiedStatistics } from '@/api/statistics'
 export default {
   name: 'SatisfiedStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '通话量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '通话量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '通话量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '通话量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '通话量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '通话量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '通话量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      five: [
+        { text: '通话量', value: 'fivethl' },
+        { text: '百分比', value: 'fivebfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%',
+          fivethl: '0',
+          fivebfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSatisfiedStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '非常满意') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '满意') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '一般') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '不满意') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          } else if (item.type === '未评价') {
+            this.data[0].fivethl = item.num
+            this.data[0].fivebfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/components/waitStatics.vue b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
index 32879cc..60239de 100644
--- a/src/views/monitor/realtimeMonitor/components/waitStatics.vue
+++ b/src/views/monitor/realtimeMonitor/components/waitStatics.vue
@@ -6,7 +6,7 @@
         <el-table v-loading="listLoading" :data="data" :size="size" class="table" row-class-name="statistic-class" header-row-class-name="head-class" border @selection-change="handleSelectionChange">
           <el-table-column label="10秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in one"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -14,7 +14,7 @@
           </el-table-column>
           <el-table-column label="20秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in two"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -22,7 +22,7 @@
           </el-table-column>
           <el-table-column label="30秒接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in three"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
@@ -30,13 +30,12 @@
           </el-table-column>
           <el-table-column label="30秒以上接通" align="center">
             <el-table-column
-              v-for="column in five"
+              v-for="column in four"
               :key="column.text"
               :prop="column.value"
               :label="column.text"
               align="center"/>
           </el-table-column>
-
         </el-table>
       </div>
     </div>
@@ -44,39 +43,75 @@
 </template>
 
 <script>
+import { callSuccessStatistics } from '@/api/statistics'
 export default {
   name: 'WaitStatics',
+  props: {
+    query: {
+      type: Object,
+      default: function() {
+        return {}
+      }
+    }
+  },
   data: function() {
     return {
-      five: [
-        { text: '数量', value: 'fivethl' },
-        { text: '百分比', value: 'fivebfb' }
-      ],
-      four: [
-        { text: '数量', value: 'fourthl' },
-        { text: '百分比', value: 'fourbfb' }
-      ],
-      three: [
-        { text: '数量', value: 'threethl' },
-        { text: '百分比', value: 'threebfb' }
+      one: [
+        { text: '数量', value: 'onethl' },
+        { text: '百分比', value: 'onebfb' }
       ],
       two: [
         { text: '数量', value: 'twothl' },
         { text: '百分比', value: 'twobfb' }
       ],
-      data:[
+      three: [
+        { text: '数量', value: 'threethl' },
+        { text: '百分比', value: 'threebfb' }
+      ],
+      four: [
+        { text: '数量', value: 'fourthl' },
+        { text: '百分比', value: 'fourbfb' }
+      ],
+      data: [
         {
-          fivethl: '0',
-          fivebfb: '100%',
-          fourthl: '0',
-          fourbfb: '100%',
+          onethl: '0',
+          onebfb: '100%',
+          twothl: '0',
+          twobfb: '100%',
           threethl: '0',
           threebfb: '100%',
-          twothl: '0',
-          twobfb: '100%'
+          fourthl: '0',
+          fourbfb: '100%'
         }
       ]
     }
+  },
+  mounted() {
+    this.fetchData()
+  },
+  methods: {
+    fetchData() {
+      this.listLoading = true
+      callSuccessStatistics(this.query).then(response => {
+        this.listLoading = false
+        const data = response.data
+        for (const item of data) {
+          if (item.type === '10秒接通') {
+            this.data[0].onethl = item.num
+            this.data[0].onebfb = item.rate
+          } else if (item.type === '20秒接通') {
+            this.data[0].twothl = item.num
+            this.data[0].twobfb = item.rate
+          } else if (item.type === '30秒接通') {
+            this.data[0].threethl = item.num
+            this.data[0].threebfb = item.rate
+          } else if (item.type === '30秒以上接通') {
+            this.data[0].fourthl = item.num
+            this.data[0].fourbfb = item.rate
+          }
+        }
+      })
+    }
   }
 }
 </script>
diff --git a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
index 768deae..864f275 100644
--- a/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
+++ b/src/views/monitor/realtimeMonitor/realtimeMonitor.vue
@@ -2,18 +2,18 @@
 <template>
   <app-container>
     <div class="monitor-title">实时监控</div>
-    <call-statics/>
+    <call-statics :query="listQuery"/>
     <el-row :gutter="10">
       <el-col span="12">
-        <satisfied-statics/>
+        <satisfied-statics :query="listQuery"/>
       </el-col>
       <el-col span="12">
-        <wait-statics/>
+        <wait-statics :query="listQuery"/>
       </el-col>
     </el-row>
     <el-row>
       <el-col :span="24">
-        <call-line/>
+        <call-line :query="listQuery"/>
       </el-col>
     </el-row>
   </app-container>
@@ -25,9 +25,27 @@
 import SatisfiedStatics from './components/satisfiedStatics'
 import WaitStatics from './components/waitStatics'
 import CallLine from './components/callLine'
+import { getToday } from '@/utils/dateutils'
+
 export default {
   name: 'RealtimeMonitor',
-  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics }
+  components: { CallLine, WaitStatics, SatisfiedStatics, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  created() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  },
+  activated() {
+    this.listQuery.startTime = getToday('yyyy-MM-dd')
+    this.listQuery.endTime = getToday('yyyy-MM-dd')
+  }
 }
 </script>
 
diff --git a/src/views/monitor/seatMonitor/components/ivrArea.vue b/src/views/monitor/seatMonitor/components/ivrArea.vue
index 912c102..e2f48fd 100644
--- a/src/views/monitor/seatMonitor/components/ivrArea.vue
+++ b/src/views/monitor/seatMonitor/components/ivrArea.vue
@@ -22,21 +22,52 @@
   props: {
     currentUser: {
       type: Object,
-      required: true
+      default: function() {
+        return {
+          agentUserName: '--',
+          agentName: '--',
+          phone: '--',
+          state: '--',
+          exten: '--',
+          callerNumber: '--',
+          calleeNumber: '--',
+          callid: ''
+        }
+      }
     }
   },
   methods: {
     // 监听
     spy() {
-      this.$store.dispatch('spy', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('spy', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强插分机
     extenInsert() {
-      this.$store.dispatch('extenInsert', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        if (this.currentUser.callid) {
+          this.$store.dispatch('extenInsert', this.currentUser.exten)
+        } else {
+          this.$message.warning('未在通话中')
+        }
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     },
     // 强拆分机
     extenCut() {
-      this.$store.dispatch('extenCut', this.currentUser.exten)
+      if (this.currentUser.exten !== '--') {
+        this.$store.dispatch('extenCut', this.currentUser.exten)
+      } else {
+        this.$message.warning('请选择坐席')
+      }
     }
   }
 }
diff --git a/src/views/monitor/seatMonitor/components/realtimeCheck.vue b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
index 81f96f1..3d81075 100644
--- a/src/views/monitor/seatMonitor/components/realtimeCheck.vue
+++ b/src/views/monitor/seatMonitor/components/realtimeCheck.vue
@@ -13,7 +13,7 @@
         <el-button :disabled="canJudge" type="primary" size="small" @click="check">实时质检</el-button>
       </div>
     </div>
-    <quality-check ref="qualitycheck"/>
+    <quality-check ref="qualitycheck" :need-player="false"/>
   </div>
 </template>
 
@@ -41,7 +41,7 @@
   },
   computed: {
     canJudge() { // 判断是否可以进行质检，通话中的可以进行实时质检
-      if (this.seatForm.state && this.seatForm.state.includes('通话')) {
+      if (this.seatForm.callid) {
         return false
       } else {
         return true
diff --git a/src/views/monitor/seatMonitor/seatMonitor.vue b/src/views/monitor/seatMonitor/seatMonitor.vue
index eac078a..3857336 100644
--- a/src/views/monitor/seatMonitor/seatMonitor.vue
+++ b/src/views/monitor/seatMonitor/seatMonitor.vue
@@ -3,7 +3,7 @@
     <all-show :data="showData" @refresh="refreshData"/>
     <el-row>
       <el-col :span="6">
-        <ivr-area :seat-form="currentUser"/>
+        <ivr-area :current-user="currentUser"/>
       </el-col>
       <el-col :span="12">
         <el-row>
@@ -152,6 +152,8 @@
     },
     // 根据坐席号获取当前用户详情
     fetchUserDetail(loginId, name, exten, state) {
+      console.log('fetchUserDetail')
+      console.log(loginId)
       if (loginId) {
         for (const user of this.userList) {
           if (user.id === loginId) {
@@ -160,14 +162,14 @@
             this.currentUser.phone = user.phone
             this.currentUser.exten = exten
             this.currentUser.state = state
+            // 测试数据
+            // this.currentUser.callid = 'test'
+            // this.currentUser.callerNumber = 'test'
+            // this.currentUser.calleeNumber = 'test'
             if (state.includes('通话')) {
-              const res = this.fetchCurrentCalls(loginId)
-              if (res) {
-                this.currentUser.callerNumber = res.callerNumber
-                this.currentUser.calleeNumber = res.calleeNumber
-                this.currentUser.callid = res.callid
-              }
+              this.fetchCurrentCalls(loginId)
             }
+            break
           }
         }
       } else {
@@ -186,21 +188,16 @@
     // 获取当前正在通话列表
     fetchCurrentCalls(loginId) {
       getCurrentCalls().then(response => {
-        console.log(response)
-        response = {
-          root: [{ 'Call_pbxName': 'spzc_pbx', 'Call_city': '', 'Call_isp': '中国联通', 'Call_number': '18513995803', 'Call_province': '北京', 'Call_callStatus': '接通', 'Call_id': 'b7c32570-8acd-11ea-96b3-89e56eb1026b', 'Call_staySeconds': '8', 'Call_talkSeconds': '4', 'Call_ivrName': '座席组--客服', 'Call_agentName': '888', 'Call_otherLegNumber': '6001', 'Call_agentStaffid': '1', 'Call_sp_entityName': 'Call' }]
-        }
-        this.callList = response.root
+        console.log(response.data)
+        this.callList = response.data.root
         for (const call of this.callList) {
           if (call.Call_agentStaffid === loginId) {
-            return {
-              callerNumber: call.Call_number,
-              calleeNumber: call.Call_otherLegNumber,
-              callid: call.Call_id
-            }
+            console.log('find')
+            this.currentUser.callerNumber = call.Call_number
+            this.currentUser.calleeNumber = call.Call_number
+            this.currentUser.callid = call.Call_id
           }
         }
-        return null
       })
     }
   }
diff --git a/src/views/statistic/callStatistic/allStatistic.vue b/src/views/statistic/callStatistic/allStatistic.vue
index 35c54a5..84807fe 100644
--- a/src/views/statistic/callStatistic/allStatistic.vue
+++ b/src/views/statistic/callStatistic/allStatistic.vue
@@ -5,18 +5,19 @@
  -->
 <template>
   <app-container>
+    <call-search :size="size" @search="search"/>
     <!--呼入呼出统计-->
     <div class="monitor-title">话务综合统计</div>
-    <call-statics/>
+    <call-statics ref="callstatics" :query="listQuery"/>
     <el-row :gutter="10">
       <el-col :span="12">
         <border-frame title="满意度统计">
-          <satisfied-pie/>
+          <satisfied-pie ref="satisfiedpie" :query="listQuery"/>
         </border-frame>
       </el-col>
       <el-col :span="12">
         <border-frame title="接通率统计">
-          <call-rate-pie/>
+          <call-rate-pie ref="callratepie" :query="listQuery"/>
         </border-frame>
       </el-col>
     </el-row>
@@ -29,9 +30,29 @@
 import SatisfiedPie from './components/satisfiedPie'
 import BorderFrame from '../../../components/frame/borderFrame'
 import CallRatePie from './components/callRatePie'
+import CallSearch from './components/callSearch'
 export default {
   name: 'AllStatistic',
-  components: { CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics }
+  components: { CallSearch, CallRatePie, BorderFrame, SatisfiedPie, AppContainer, CallStatics },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      }
+    }
+  },
+  methods: {
+    search(listQuery) {
+      this.listQuery = listQuery
+      const vm = this
+      setTimeout(function() {
+        vm.$refs.callstatics.search()
+        vm.$refs.satisfiedpie.search()
+        vm.$refs.callratepie.search()
+      }, 100)
+    }
+  }
 }
 </script>
 
diff --git a/src/views/statistic/callStatistic/components/callRatePie.vue b/src/views/statistic/callStatistic/components/callRatePie.vue
index 338add6..db83367 100644
--- a/src/views/statistic/callStatistic/components/callRatePie.vue
+++ b/src/views/statistic/callStatistic/components/callRatePie.vue
@@ -4,10 +4,16 @@
 </template>
 
 <script>
-// import { deviceStaticByStatus } from '@/api/dataStatics'
+import { callSuccessStatistics } from '@/api/statistics'
 
 export default {
   name: 'CallRatePie',
+  props: {
+    query: {
+      type: Object,
+      required: true
+    }
+  },
   data() {
     this.extend = {
       series: {
@@ -33,23 +39,24 @@
     }
   },
   mounted() {
-    this.chartData.rows = [
-      { 'type': '10秒接通量', 'num': 0 },
-      { 'type': '20秒接通量', 'num': 0 },
-      { 'type': '30秒接通量', 'num': 0 },
-      { 'type': '30秒以上接通量', 'num': 0 }
-    ]
-    // this.fetchData()
   },
   methods: {
+    search() {
+      this.fetchData()
+    },
     fetchData() {
-      // deviceStaticByStatus().then(response => {
-      //   const data = response.data
-      //   this.chartData.rows = [
-      //     { 'type': '在线', 'num': data.online },
-      //     { 'type': '离线', 'num': data.offline }
-      //   ]
-      // })
+      callSuccessStatistics(this.query).then(response => {
+        const data = response.data
+        this.chartData.rows = data
+        if (data.length === 0) {
+          this.chartData.rows = [
+            { 'type': '10秒接通量', 'num': 0 },
+            { 'type': '20秒接通量', 'num': 0 },
+            { 'type': '30秒接通量', 'num': 0 },
+            { 'type': '30秒以上接通量', 'num': 0 }
+          ]
+        }
+      })
     }
   }
 }
diff --git a/src/views/statistic/callStatistic/components/callSearch.vue b/src/views/statistic/callStatistic/components/callSearch.vue
new file mode 100644
index 0000000..8f9e45f
--- /dev/null
+++ b/src/views/statistic/callStatistic/components/callSearch.vue
@@ -0,0 +1,88 @@
+<!--事件处理统计查询框-->
+<template>
+  <div>
+    <search-area :need-clear="false" :need-search-more="false" :size="size" type="default" search-more-type="default" @search="search">
+      <chart-tools @change="changeTime"/>
+      <!--一般查询条件-->
+      <search-item>
+        <el-date-picker
+          v-model="timeRange"
+          :size="size"
+          type="daterange"
+          range-separator="至"
+          value-format="yyyy-MM-dd"
+          start-placeholder="统计开始日期"
+          end-placeholder="统计结束日期"/>
+      </search-item>
+    </search-area>
+  </div>
+</template>
+
+<script>
+import SearchArea from '../../../../components/SearchArea/SearchArea'
+import SearchItem from '../../../../components/SearchArea/SearchItem'
+// import { getDayTime, getToday } from '@/utils/dateutils'
+import ChartTools from '../../components/chartTools'
+import { getToday } from '@/utils/dateutils'
+export default {
+  name: 'CallSearch',
+  components: { ChartTools, SearchItem, SearchArea },
+  props: {
+    size: {
+      type: String,
+      default: 'small'
+    }
+  },
+  data() {
+    return {
+      listQuery: {
+        startTime: '',
+        endTime: ''
+      },
+      timeRange: []
+    }
+  },
+  watch: {
+    timeRange(val) {
+      if (this.timeRange && this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+    }
+  },
+  created() {
+    this.timeRange = [getToday('yyyy-MM-dd'), getToday('yyyy-MM-dd')]
+    this.search()
+  },
+  methods: {
+    search() {
+      if (this.timeRange && this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+      this.$emit('search', this.listQuery)
+    },
+    changeTime(val) {
+      this.timeRange = val
+    }
+  }
+}
+</script>
+
+<style rel="stylesheet/scss" lang="scss" scoped>
+.level-txt{
+  margin-left:20px;
+  color: #909399;
+  font-size:15px;
+  line-height: 32px
+}
+.level-radio{
+  margin-right: 20px;
+  color: #909399;
+  line-height: 32px;
+}
+.level-radio label{
+  vertical-align: middle;
+}
+
+</style>
diff --git a/src/views/statistic/callStatistic/components/satisfiedPie.vue b/src/views/statistic/callStatistic/components/satisfiedPie.vue
index 9e67eba..55e0bc5 100644
--- a/src/views/statistic/callStatistic/components/satisfiedPie.vue
+++ b/src/views/statistic/callStatistic/components/satisfiedPie.vue
@@ -4,10 +4,16 @@
 </template>
 
 <script>
-// import { deviceStaticByStatus } from '@/api/dataStatics'
+import { callSatisfiedStatistics } from '@/api/statistics'
 
 export default {
   name: 'SatisfiedPie',
+  props: {
+    query: {
+      type: Object,
+      required: true
+    }
+  },
   data() {
     this.extend = {
       series: {
@@ -33,24 +39,26 @@
     }
   },
   mounted() {
-    this.chartData.rows = [
-      { 'type': '非常满意', 'num': 0 },
-      { 'type': '满意', 'num': 0 },
-      { 'type': '一般', 'num': 0 },
-      { 'type': '不满意', 'num': 0 },
-      { 'type': '未评价', 'num': 0 }
-    ]
     // this.fetchData()
   },
   methods: {
+    search() {
+      this.fetchData()
+    },
     fetchData() {
-      // deviceStaticByStatus().then(response => {
-      //   const data = response.data
-      //   this.chartData.rows = [
-      //     { 'type': '在线', 'num': data.online },
-      //     { 'type': '离线', 'num': data.offline }
-      //   ]
-      // })
+      callSatisfiedStatistics(this.query).then(response => {
+        const data = response.data
+        this.chartData.rows = data
+        if (data.length === 0) {
+          this.chartData.rows = [
+            { 'type': '非常满意', 'num': 0 },
+            { 'type': '满意', 'num': 0 },
+            { 'type': '一般', 'num': 0 },
+            { 'type': '不满意', 'num': 0 },
+            { 'type': '未评价', 'num': 0 }
+          ]
+        }
+      })
     }
   }
 }
diff --git a/src/views/statistic/callStatistic/logStatistic.vue b/src/views/statistic/callStatistic/logStatistic.vue
index cd4d2b7..de2f673 100644
--- a/src/views/statistic/callStatistic/logStatistic.vue
+++ b/src/views/statistic/callStatistic/logStatistic.vue
@@ -12,14 +12,15 @@
           <el-date-picker
             v-model="timeRange"
             :size="size"
-            type="daterange"
+            :clearable="false"
+            type="datetimerange"
             range-separator="至"
-            value-format="yyyy-MM-dd"
+            value-format="yyyy-MM-dd hh:mm:ss"
             start-placeholder="查询开始日期"
             end-placeholder="查询结束时间"/>
         </search-item>
         <search-item>
-          <el-select v-model="listQuery.sex" :size="size" placeholder="坐席" clearable>
+          <el-select v-model="listQuery.userId" :size="size" placeholder="坐席">
             <el-option v-for="item in userList" :label="item.name" :value="item.id"/>
           </el-select>
         </search-item>
@@ -28,6 +29,7 @@
           <el-time-picker
             v-model="workTime"
             :size="size"
+            :clearable="false"
             is-range
             range-separator="至"
             value-format="HH:mm"
@@ -40,6 +42,7 @@
           <el-time-picker
             v-model="breakTime"
             :size="size"
+            :clearable="false"
             is-range
             range-separator="至"
             value-format="HH:mm"
@@ -70,6 +73,8 @@
 import SearchItem from '../../../components/SearchArea/SearchItem'
 import AppContainer from '../../../components/layout/AppContainer'
 import { getUserSimpleList } from '@/api/system/user'
+import { getTodayZero, getToday } from '@/utils/dateutils'
+import { outBusyStatistics } from '@/api/statistics'
 
 export default {
   name: 'CaseStatisticYear',
@@ -77,7 +82,13 @@
   data() {
     return {
       listQuery: {
-        year: ''
+        userId: '',
+        startTime: '',
+        endTime: '',
+        workStartTime: '',
+        workEndTime: '',
+        breakStartTime: '',
+        breakEndTime: ''
       },
       timeRange: [], // 查询日期范围
       workTime: ['08:30', '17:30'], // 工作时间范围
@@ -125,6 +136,7 @@
     }
   },
   created() {
+    this.timeRange = [getTodayZero(), getToday()]
     this.fetchUserList()
     this.fetchData()
   },
@@ -134,22 +146,28 @@
     },
     fetchData() {
       this.listLoading = true
-      // getSoundList(this.listQuery).then(response => {
-      //   if (response.code === 200) {
-      //     this.listLoading = false
-      //     this.list = response.data.rows
-      //     this.total = response.data.total
-      //   }
-      // })
-      // const that = this
-      this.data = [
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
-        { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' }
-      ]
-      this.listLoading = false
+      this.listQuery.workStartTime = this.workTime[0]
+      this.listQuery.workEndTime = this.workTime[1]
+      this.listQuery.breakStartTime = this.breakTime[0]
+      this.listQuery.breakEndTime = this.breakTime[1]
+      if (this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
+      outBusyStatistics(this.listQuery).then(response => {
+        if (response.code === 200) {
+          this.listLoading = false
+          this.list = response.data
+          this.total = response.data.length
+          // this.data = [
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' },
+          //   { 'date': '2020-04-24', 'outRecords': '07:00-07:05;07:10-07:15;', 'busyRecords': '07:00-07:05;07:10-07:15;', 'outTime': '124', 'busyTime': '15' }
+          // ]
+        }
+      })
     },
     // 获取坐席列表
     fetchUserList() {
@@ -159,6 +177,9 @@
       getUserSimpleList(params).then(response => {
         if (response.code === 200) {
           this.userList = response.data
+          if(this.userList.length>0){
+            this.listQuery.userId = this.userList[0].id
+          }
         }
       })
     },
diff --git a/src/views/statistic/caseStatistic/caseTypeStatistic.vue b/src/views/statistic/caseStatistic/caseTypeStatistic.vue
index 4157fd0..4e13a73 100644
--- a/src/views/statistic/caseStatistic/caseTypeStatistic.vue
+++ b/src/views/statistic/caseStatistic/caseTypeStatistic.vue
@@ -2,7 +2,18 @@
 <template>
   <app-container>
     <case-type-search :size="size" @search="search"/>
-    <normal-table :data="data" :head="tableOption.head" :size="size" :query="listQuery" :need-page="false" :total="total" :columns="columns" :list-loading="listLoading" :options="tableOption.options" :tools-option="tableOption.toolsOption" @change="changePage"/>
+    <normal-table
+      :data="data"
+      :head="tableOption.head"
+      :size="size"
+      :query="listQuery"
+      :need-page="false"
+      :total="total"
+      :columns="columns"
+      :list-loading="listLoading"
+      :options="tableOption.options"
+:tools-option="tableOption.toolsOption"
+      @change="changePage"/>
   </app-container>
 
 </template>
@@ -53,14 +64,16 @@
       getCaseStatisticsByType(this.listQuery).then(response => {
         if (response.code === 200) {
           this.listLoading = false
-          this.list = response.data.rows
-          this.total = response.data.total
-          const data = [
-            { area: '潭口镇', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
-            { area: '谭东镇', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
-            { area: '高校园区管理处', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
-            { area: '新区管理处', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] }
-          ]
+          const data = response.data
+          // this.list = response.data.rows
+          // if (!data) {
+          //   const data = [
+          //     { area: '潭口镇', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
+          //     { area: '谭东镇', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
+          //     { area: '高校园区管理处', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] },
+          //     { area: '新区管理处', data: [{ caseNum: 12, eorc: '咨询' }, { caseNum: 12, eorc: '建议' }, { caseNum: 12, eorc: '求助' }, { caseNum: 12, eorc: '投诉' }, { caseNum: 12, eorc: '感谢' }, { caseNum: 12, eorc: '其他' }] }
+          //   ]
+          // }
           const columns = [
             {
               text: '区域',
diff --git a/src/views/statistic/deptStatistic/deptStatistic.vue b/src/views/statistic/deptStatistic/deptStatistic.vue
index 3642cc7..df769df 100644
--- a/src/views/statistic/deptStatistic/deptStatistic.vue
+++ b/src/views/statistic/deptStatistic/deptStatistic.vue
@@ -49,7 +49,7 @@
 import { deptStatistics } from '@/api/statistics'
 import ChartTools from '../components/chartTools'
 import BorderFrame from '../../../components/frame/borderFrame'
-
+import { getToday } from '@/utils/dateutils'
 export default {
   name: 'CaseStatisticYear',
   components: { BorderFrame, ChartTools, DeptSelect, AppContainer, SearchItem, SearchArea, NormalTable },
@@ -60,7 +60,7 @@
         endTime: '',
         deptId: ''
       },
-      timeRange: [], // 查询日期范围
+      timeRange: [getToday('yyyy-MM-dd'), getToday('yyyy-MM-dd')], // 查询日期范围
       columns: [
         {
           text: '部门',
@@ -148,6 +148,10 @@
     },
     fetchData() {
       this.listLoading = true
+      if (this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
       deptStatistics(this.listQuery).then(response => {
         if (response.code === 200) {
           this.listLoading = false
diff --git a/src/views/statistic/seatStatistic/seatStatistic.vue b/src/views/statistic/seatStatistic/seatStatistic.vue
index 3ea412b..1570b54 100644
--- a/src/views/statistic/seatStatistic/seatStatistic.vue
+++ b/src/views/statistic/seatStatistic/seatStatistic.vue
@@ -58,6 +58,7 @@
 import CallTotalBar from './components/callTotalBar'
 import BorderFrame from '../../../components/frame/borderFrame'
 import CallTimeLine from './components/callTimeLine'
+import { getToday } from '@/utils/dateutils'
 
 export default {
   name: 'CaseStatisticYear',
@@ -66,10 +67,9 @@
     return {
       listQuery: {
         startTime: '',
-        endTime: '',
-        deptId: ''
+        endTime: ''
       },
-      timeRange: [], // 查询日期范围
+      timeRange: [getToday('yyyy-MM-dd'), getToday('yyyy-MM-dd')], // 查询日期范围
       columns: [
         {
           text: '姓名',
@@ -109,7 +109,7 @@
         },
         {
           text: '回访重办数',
-          value: 'onLineInTime'
+          value: 'returnDoCount'
         },
         {
           text: '在线呼入时长（分）',
@@ -117,7 +117,7 @@
         },
         {
           text: '在线呼出时长（分）',
-          value: 'redoOneCount'
+          value: 'onLineOutTime'
         },
         {
           text: '在线空闲时长（分）',
@@ -125,7 +125,7 @@
         },
         {
           text: '总在线时长（分）',
-          value: 'redoOneCount'
+          value: 'onLineTotalTime'
         },
         {
           text: '总置忙时长（分）',
@@ -173,17 +173,20 @@
     },
     fetchData() {
       this.listLoading = true
+      if (this.timeRange.length === 2) {
+        this.listQuery.startTime = this.timeRange[0]
+        this.listQuery.endTime = this.timeRange[1]
+      }
       seatStatistics(this.listQuery).then(response => {
         if (response.code === 200) {
           this.listLoading = false
-          this.data = response.data.rows
-          this.total = response.data.total
-          this.data = [
-            { userName: '坐席1', seat: '001', callInCount: 0, callOutCount: 0, callTotalCount: 20, acceptCount: 0, directReplyCount: 0, assignCount: 0, storagyCount: 0, onLineInTime: 0, onLineFreeTime: 0, redoOneCount: 0, redoTwoCount: 0 },
-            { userName: '坐席2', seat: '002', callInCount: 0, callOutCount: 0, callTotalCount: 21, acceptCount: 0, directReplyCount: 0, assignCount: 0, storagyCount: 0, onLineInTime: 0, onLineFreeTime: 0, redoOneCount: 0, redoTwoCount: 0 },
-            { userName: '坐席3', seat: '003', callInCount: 0, callOutCount: 0, callTotalCount: 10, acceptCount: 0, directReplyCount: 0, assignCount: 0, storagyCount: 0, onLineInTime: 0, onLineFreeTime: 0, redoOneCount: 0, redoTwoCount: 0 },
-            { userName: '坐席4', seat: '004', callInCount: 0, callOutCount: 0, callTotalCount: 5, acceptCount: 0, directReplyCount: 0, assignCount: 0, storagyCount: 0, onLineInTime: 0, onLineFreeTime: 0, redoOneCount: 0, redoTwoCount: 0 }
-          ]
+          this.data = response.data
+          // this.data = [
+          //   { userName: '坐席1', seat: '001', callInCount: 0, callOutCount: 0, callTotalCount: 20, acceptCount: 0, directReplyCount: 0, assignCount: 0, storagyCount: 0, onLineInTime: 0, onLineFreeTime: 0, redoOneCount: 0, redoTwoCount: 0 },
+          //   { userName: '坐席2', seat: '002', callInCount: 0, callOutCount: 0, callTotalCount: 21, acceptCount: 0, directReplyCount: 0, assignCount: 0, storagyCount: 0, onLineInTime: 0, onLineFreeTime: 0, redoOneCount: 0, redoTwoCount: 0 },
+          //   { userName: '坐席3', seat: '003', callInCount: 0, callOutCount: 0, callTotalCount: 10, acceptCount: 0, directReplyCount: 0, assignCount: 0, storagyCount: 0, onLineInTime: 0, onLineFreeTime: 0, redoOneCount: 0, redoTwoCount: 0 },
+          //   { userName: '坐席4', seat: '004', callInCount: 0, callOutCount: 0, callTotalCount: 5, acceptCount: 0, directReplyCount: 0, assignCount: 0, storagyCount: 0, onLineInTime: 0, onLineFreeTime: 0, redoOneCount: 0, redoTwoCount: 0 }
+          // ]
         }
       })
     },