diff --git a/src/api/allDict.js b/src/api/allDict.js index 25452a2..fa16330 100644 --- a/src/api/allDict.js +++ b/src/api/allDict.js @@ -90,3 +90,11 @@ params }) } +// 可用状态 +export function getCallWay(params) { + return request({ + url: '/dict/code/callWay', + method: 'get', + params + }) +} diff --git a/src/api/allDict.js b/src/api/allDict.js index 25452a2..fa16330 100644 --- a/src/api/allDict.js +++ b/src/api/allDict.js @@ -90,3 +90,11 @@ params }) } +// 可用状态 +export function getCallWay(params) { + return request({ + url: '/dict/code/callWay', + method: 'get', + params + }) +} diff --git a/src/api/cti.js b/src/api/cti.js new file mode 100644 index 0000000..a1e60b8 --- /dev/null +++ b/src/api/cti.js @@ -0,0 +1,70 @@ +/** + * CTI接口，获取坐席情况 + */ +import request from '@/utils/request' + +// 获取当前正在通话列表 +// {success:true,totalProperty:1, +// root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]} +export function getCurrentCalls(params) { + return request({ + url: '/sound/list', + // url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/calls.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取全部坐席情况列表 +export function getSeatsState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/agents.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + +// 获取全部分机情况列表 +export function getPhoneState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/extensions.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取排队情况 +export function getQueueState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/queues.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + diff --git a/src/api/allDict.js b/src/api/allDict.js index 25452a2..fa16330 100644 --- a/src/api/allDict.js +++ b/src/api/allDict.js @@ -90,3 +90,11 @@ params }) } +// 可用状态 +export function getCallWay(params) { + return request({ + url: '/dict/code/callWay', + method: 'get', + params + }) +} diff --git a/src/api/cti.js b/src/api/cti.js new file mode 100644 index 0000000..a1e60b8 --- /dev/null +++ b/src/api/cti.js @@ -0,0 +1,70 @@ +/** + * CTI接口，获取坐席情况 + */ +import request from '@/utils/request' + +// 获取当前正在通话列表 +// {success:true,totalProperty:1, +// root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]} +export function getCurrentCalls(params) { + return request({ + url: '/sound/list', + // url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/calls.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取全部坐席情况列表 +export function getSeatsState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/agents.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + +// 获取全部分机情况列表 +export function getPhoneState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/extensions.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取排队情况 +export function getQueueState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/queues.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + diff --git a/src/api/qualityCheck.js b/src/api/qualityCheck.js index df8ac62..5eaa704 100644 --- a/src/api/qualityCheck.js +++ b/src/api/qualityCheck.js @@ -7,7 +7,7 @@ // 查询质检模块 export function getQModulerList(params) { return request({ - url: '/sound/soundList', + url: '/qualityModular/list', method: 'get', params }) diff --git a/src/api/allDict.js b/src/api/allDict.js index 25452a2..fa16330 100644 --- a/src/api/allDict.js +++ b/src/api/allDict.js @@ -90,3 +90,11 @@ params }) } +// 可用状态 +export function getCallWay(params) { + return request({ + url: '/dict/code/callWay', + method: 'get', + params + }) +} diff --git a/src/api/cti.js b/src/api/cti.js new file mode 100644 index 0000000..a1e60b8 --- /dev/null +++ b/src/api/cti.js @@ -0,0 +1,70 @@ +/** + * CTI接口，获取坐席情况 + */ +import request from '@/utils/request' + +// 获取当前正在通话列表 +// {success:true,totalProperty:1, +// root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]} +export function getCurrentCalls(params) { + return request({ + url: '/sound/list', + // url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/calls.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取全部坐席情况列表 +export function getSeatsState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/agents.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + +// 获取全部分机情况列表 +export function getPhoneState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/extensions.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取排队情况 +export function getQueueState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/queues.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + diff --git a/src/api/qualityCheck.js b/src/api/qualityCheck.js index df8ac62..5eaa704 100644 --- a/src/api/qualityCheck.js +++ b/src/api/qualityCheck.js @@ -7,7 +7,7 @@ // 查询质检模块 export function getQModulerList(params) { return request({ - url: '/sound/soundList', + url: '/qualityModular/list', method: 'get', params }) diff --git a/src/layout/components/ivr/chooseExten.vue b/src/layout/components/ivr/chooseExten.vue index ae8f567..6f4cbed 100644 --- a/src/layout/components/ivr/chooseExten.vue +++ b/src/layout/components/ivr/chooseExten.vue @@ -41,7 +41,6 @@ methods: { // 初始化对话框,type=in表示内呼，out表示外呼 initDialog() { - this.onKeyEvent() this.currentExten = '' this.dialogVisible = true }, diff --git a/src/api/allDict.js b/src/api/allDict.js index 25452a2..fa16330 100644 --- a/src/api/allDict.js +++ b/src/api/allDict.js @@ -90,3 +90,11 @@ params }) } +// 可用状态 +export function getCallWay(params) { + return request({ + url: '/dict/code/callWay', + method: 'get', + params + }) +} diff --git a/src/api/cti.js b/src/api/cti.js new file mode 100644 index 0000000..a1e60b8 --- /dev/null +++ b/src/api/cti.js @@ -0,0 +1,70 @@ +/** + * CTI接口，获取坐席情况 + */ +import request from '@/utils/request' + +// 获取当前正在通话列表 +// {success:true,totalProperty:1, +// root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]} +export function getCurrentCalls(params) { + return request({ + url: '/sound/list', + // url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/calls.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取全部坐席情况列表 +export function getSeatsState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/agents.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + +// 获取全部分机情况列表 +export function getPhoneState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/extensions.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取排队情况 +export function getQueueState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/queues.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + diff --git a/src/api/qualityCheck.js b/src/api/qualityCheck.js index df8ac62..5eaa704 100644 --- a/src/api/qualityCheck.js +++ b/src/api/qualityCheck.js @@ -7,7 +7,7 @@ // 查询质检模块 export function getQModulerList(params) { return request({ - url: '/sound/soundList', + url: '/qualityModular/list', method: 'get', params }) diff --git a/src/layout/components/ivr/chooseExten.vue b/src/layout/components/ivr/chooseExten.vue index ae8f567..6f4cbed 100644 --- a/src/layout/components/ivr/chooseExten.vue +++ b/src/layout/components/ivr/chooseExten.vue @@ -41,7 +41,6 @@ methods: { // 初始化对话框,type=in表示内呼，out表示外呼 initDialog() { - this.onKeyEvent() this.currentExten = '' this.dialogVisible = true }, diff --git a/src/layout/components/ivr/chooseSeats.vue b/src/layout/components/ivr/chooseSeats.vue index 330c74f..86dfbab 100644 --- a/src/layout/components/ivr/chooseSeats.vue +++ b/src/layout/components/ivr/chooseSeats.vue @@ -9,13 +9,16 @@ width="350px" append-to-body>
- + {{ seat.exten }}[{{ seat.name }}] +
+ 暂无可转移分机 +
取 消 - 确 定 + 确 定 diff --git a/src/api/allDict.js b/src/api/allDict.js index 25452a2..fa16330 100644 --- a/src/api/allDict.js +++ b/src/api/allDict.js @@ -90,3 +90,11 @@ params }) } +// 可用状态 +export function getCallWay(params) { + return request({ + url: '/dict/code/callWay', + method: 'get', + params + }) +} diff --git a/src/api/cti.js b/src/api/cti.js new file mode 100644 index 0000000..a1e60b8 --- /dev/null +++ b/src/api/cti.js @@ -0,0 +1,70 @@ +/** + * CTI接口，获取坐席情况 + */ +import request from '@/utils/request' + +// 获取当前正在通话列表 +// {success:true,totalProperty:1, +// root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]} +export function getCurrentCalls(params) { + return request({ + url: '/sound/list', + // url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/calls.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取全部坐席情况列表 +export function getSeatsState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/agents.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + +// 获取全部分机情况列表 +export function getPhoneState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/extensions.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取排队情况 +export function getQueueState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/queues.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + diff --git a/src/api/qualityCheck.js b/src/api/qualityCheck.js index df8ac62..5eaa704 100644 --- a/src/api/qualityCheck.js +++ b/src/api/qualityCheck.js @@ -7,7 +7,7 @@ // 查询质检模块 export function getQModulerList(params) { return request({ - url: '/sound/soundList', + url: '/qualityModular/list', method: 'get', params }) diff --git a/src/layout/components/ivr/chooseExten.vue b/src/layout/components/ivr/chooseExten.vue index ae8f567..6f4cbed 100644 --- a/src/layout/components/ivr/chooseExten.vue +++ b/src/layout/components/ivr/chooseExten.vue @@ -41,7 +41,6 @@ methods: { // 初始化对话框,type=in表示内呼，out表示外呼 initDialog() { - this.onKeyEvent() this.currentExten = '' this.dialogVisible = true }, diff --git a/src/layout/components/ivr/chooseSeats.vue b/src/layout/components/ivr/chooseSeats.vue index 330c74f..86dfbab 100644 --- a/src/layout/components/ivr/chooseSeats.vue +++ b/src/layout/components/ivr/chooseSeats.vue @@ -9,13 +9,16 @@ width="350px" append-to-body>
- + {{ seat.exten }}[{{ seat.name }}] +
+ 暂无可转移分机 +
取 消 - 确 定 + 确 定 diff --git a/src/router/modules/qualityCheck.js b/src/router/modules/qualityCheck.js index e434a52..227c252 100644 --- a/src/router/modules/qualityCheck.js +++ b/src/router/modules/qualityCheck.js @@ -29,6 +29,12 @@ name: 'QualityCheckTwice', component: () => import('@/views/qualityManage/qualitySound/qualityCheckedSound'), meta: { title: '质检录音复核', icon: '', permission: '/qualityTwiceCheck' } + }, + { + path: '/myQualityCheck', + name: 'MyQualityCheck', + component: () => import('@/views/qualityManage/qualitySound/myQualityChecked'), + meta: { title: '我的质检记录', icon: '', permission: '/myQualityCheck' } } ] }] diff --git a/src/api/allDict.js b/src/api/allDict.js index 25452a2..fa16330 100644 --- a/src/api/allDict.js +++ b/src/api/allDict.js @@ -90,3 +90,11 @@ params }) } +// 可用状态 +export function getCallWay(params) { + return request({ + url: '/dict/code/callWay', + method: 'get', + params + }) +} diff --git a/src/api/cti.js b/src/api/cti.js new file mode 100644 index 0000000..a1e60b8 --- /dev/null +++ b/src/api/cti.js @@ -0,0 +1,70 @@ +/** + * CTI接口，获取坐席情况 + */ +import request from '@/utils/request' + +// 获取当前正在通话列表 +// {success:true,totalProperty:1, +// root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]} +export function getCurrentCalls(params) { + return request({ + url: '/sound/list', + // url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/calls.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取全部坐席情况列表 +export function getSeatsState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/agents.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + +// 获取全部分机情况列表 +export function getPhoneState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/extensions.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取排队情况 +export function getQueueState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/queues.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + diff --git a/src/api/qualityCheck.js b/src/api/qualityCheck.js index df8ac62..5eaa704 100644 --- a/src/api/qualityCheck.js +++ b/src/api/qualityCheck.js @@ -7,7 +7,7 @@ // 查询质检模块 export function getQModulerList(params) { return request({ - url: '/sound/soundList', + url: '/qualityModular/list', method: 'get', params }) diff --git a/src/layout/components/ivr/chooseExten.vue b/src/layout/components/ivr/chooseExten.vue index ae8f567..6f4cbed 100644 --- a/src/layout/components/ivr/chooseExten.vue +++ b/src/layout/components/ivr/chooseExten.vue @@ -41,7 +41,6 @@ methods: { // 初始化对话框,type=in表示内呼，out表示外呼 initDialog() { - this.onKeyEvent() this.currentExten = '' this.dialogVisible = true }, diff --git a/src/layout/components/ivr/chooseSeats.vue b/src/layout/components/ivr/chooseSeats.vue index 330c74f..86dfbab 100644 --- a/src/layout/components/ivr/chooseSeats.vue +++ b/src/layout/components/ivr/chooseSeats.vue @@ -9,13 +9,16 @@ width="350px" append-to-body>
- + {{ seat.exten }}[{{ seat.name }}] +
+ 暂无可转移分机 +
取 消 - 确 定 + 确 定 diff --git a/src/router/modules/qualityCheck.js b/src/router/modules/qualityCheck.js index e434a52..227c252 100644 --- a/src/router/modules/qualityCheck.js +++ b/src/router/modules/qualityCheck.js @@ -29,6 +29,12 @@ name: 'QualityCheckTwice', component: () => import('@/views/qualityManage/qualitySound/qualityCheckedSound'), meta: { title: '质检录音复核', icon: '', permission: '/qualityTwiceCheck' } + }, + { + path: '/myQualityCheck', + name: 'MyQualityCheck', + component: () => import('@/views/qualityManage/qualitySound/myQualityChecked'), + meta: { title: '我的质检记录', icon: '', permission: '/myQualityCheck' } } ] }] diff --git a/src/router/modules/statistic.js b/src/router/modules/statistic.js index 3fcadaf..cab7b7a 100644 --- a/src/router/modules/statistic.js +++ b/src/router/modules/statistic.js @@ -107,10 +107,10 @@ meta: { title: '部门效能监察', icon: '', permission: '/deptStatistics' } }, { - path: '/callStatisticsAll', - name: 'CallStatisticsAll', - component: () => import('@/views/statistic/callStatistic/allStatistic'), - meta: { title: '坐席效能监察', icon: '', permission: '/seatsStatistic' } + path: '/seatStatisticsAll', + name: 'seatStatisticsAll', + component: () => import('@/views/statistic/seatStatistic/seatStatistic'), + meta: { title: '坐席效能监察', icon: '', permission: '/seatStatistics' } } ] } diff --git a/src/api/allDict.js b/src/api/allDict.js index 25452a2..fa16330 100644 --- a/src/api/allDict.js +++ b/src/api/allDict.js @@ -90,3 +90,11 @@ params }) } +// 可用状态 +export function getCallWay(params) { + return request({ + url: '/dict/code/callWay', + method: 'get', + params + }) +} diff --git a/src/api/cti.js b/src/api/cti.js new file mode 100644 index 0000000..a1e60b8 --- /dev/null +++ b/src/api/cti.js @@ -0,0 +1,70 @@ +/** + * CTI接口，获取坐席情况 + */ +import request from '@/utils/request' + +// 获取当前正在通话列表 +// {success:true,totalProperty:1, +// root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]} +export function getCurrentCalls(params) { + return request({ + url: '/sound/list', + // url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/calls.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取全部坐席情况列表 +export function getSeatsState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/agents.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + +// 获取全部分机情况列表 +export function getPhoneState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/extensions.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取排队情况 +export function getQueueState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/queues.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + diff --git a/src/api/qualityCheck.js b/src/api/qualityCheck.js index df8ac62..5eaa704 100644 --- a/src/api/qualityCheck.js +++ b/src/api/qualityCheck.js @@ -7,7 +7,7 @@ // 查询质检模块 export function getQModulerList(params) { return request({ - url: '/sound/soundList', + url: '/qualityModular/list', method: 'get', params }) diff --git a/src/layout/components/ivr/chooseExten.vue b/src/layout/components/ivr/chooseExten.vue index ae8f567..6f4cbed 100644 --- a/src/layout/components/ivr/chooseExten.vue +++ b/src/layout/components/ivr/chooseExten.vue @@ -41,7 +41,6 @@ methods: { // 初始化对话框,type=in表示内呼，out表示外呼 initDialog() { - this.onKeyEvent() this.currentExten = '' this.dialogVisible = true }, diff --git a/src/layout/components/ivr/chooseSeats.vue b/src/layout/components/ivr/chooseSeats.vue index 330c74f..86dfbab 100644 --- a/src/layout/components/ivr/chooseSeats.vue +++ b/src/layout/components/ivr/chooseSeats.vue @@ -9,13 +9,16 @@ width="350px" append-to-body>
- + {{ seat.exten }}[{{ seat.name }}] +
+ 暂无可转移分机 +
取 消 - 确 定 + 确 定 diff --git a/src/router/modules/qualityCheck.js b/src/router/modules/qualityCheck.js index e434a52..227c252 100644 --- a/src/router/modules/qualityCheck.js +++ b/src/router/modules/qualityCheck.js @@ -29,6 +29,12 @@ name: 'QualityCheckTwice', component: () => import('@/views/qualityManage/qualitySound/qualityCheckedSound'), meta: { title: '质检录音复核', icon: '', permission: '/qualityTwiceCheck' } + }, + { + path: '/myQualityCheck', + name: 'MyQualityCheck', + component: () => import('@/views/qualityManage/qualitySound/myQualityChecked'), + meta: { title: '我的质检记录', icon: '', permission: '/myQualityCheck' } } ] }] diff --git a/src/router/modules/statistic.js b/src/router/modules/statistic.js index 3fcadaf..cab7b7a 100644 --- a/src/router/modules/statistic.js +++ b/src/router/modules/statistic.js @@ -107,10 +107,10 @@ meta: { title: '部门效能监察', icon: '', permission: '/deptStatistics' } }, { - path: '/callStatisticsAll', - name: 'CallStatisticsAll', - component: () => import('@/views/statistic/callStatistic/allStatistic'), - meta: { title: '坐席效能监察', icon: '', permission: '/seatsStatistic' } + path: '/seatStatisticsAll', + name: 'seatStatisticsAll', + component: () => import('@/views/statistic/seatStatistic/seatStatistic'), + meta: { title: '坐席效能监察', icon: '', permission: '/seatStatistics' } } ] } diff --git a/src/store/modules/ivr.js b/src/store/modules/ivr.js index e1d0509..49c97f3 100644 --- a/src/store/modules/ivr.js +++ b/src/store/modules/ivr.js @@ -12,7 +12,7 @@ queue: 'kefu', // 技能组 skill: '1', // 技能组 busyString: '忙碌', // 致忙原因 - autoAcw: '0', // 自动化后 + autoAcw: '3', // 自动化后 extensionList: [], // 分机列表 wsStatus: false, // websocket连接状态：已连接为true，否则为false extension: null, // 分机号 @@ -128,7 +128,7 @@ console.log(object) commit('SET_WEBSOCKET_OBJ', object) // 根据返回值处理 - const messageType = object.messageType // 消息类型 + const messageType = object.messageType.trim() // 消息类型 if (messageType === 'event') { const name = object.name if (name === 'agent status') { // 坐席状态 @@ -183,13 +183,16 @@ } else if (messageType === 'heartbeat response') { // 心跳回复 // TODO:心跳回复 } else if (messageType === 'command response') { // 命令回复 + if (object.success && object.success.trim() === 'false') { + Message.warning(object.resultText) + } const command = object.command if (command === 'login') { // 签入结果 if (object.success === 'true') { // 签入成功 Message.success('签入成功') commit('SET_SIGN_STATUS', true) } else { - Message.error(object.resultText) + // Message.error(object.resultText) } } else if (command === 'logout') { // 签出结果 if (object.success === 'true') { @@ -372,6 +375,22 @@ pickUp({ dispatch, commit }) { const strSend = createCommand('pickup') ivr.state.websocket.send(strSend) + }, + // 分机强插 + extenInsert({ dispatch, commit }, exten) { + const params = { + extension: exten + } + const strSend = createCommand('insertExtension', params) + ivr.state.websocket.send(strSend) + }, + // 分机强拆 + extenCut({ dispatch, commit }, exten) { + const params = { + extension: exten + } + const strSend = createCommand('cutExtension', params) + ivr.state.websocket.send(strSend) } } diff --git a/src/api/allDict.js b/src/api/allDict.js index 25452a2..fa16330 100644 --- a/src/api/allDict.js +++ b/src/api/allDict.js @@ -90,3 +90,11 @@ params }) } +// 可用状态 +export function getCallWay(params) { + return request({ + url: '/dict/code/callWay', + method: 'get', + params + }) +} diff --git a/src/api/cti.js b/src/api/cti.js new file mode 100644 index 0000000..a1e60b8 --- /dev/null +++ b/src/api/cti.js @@ -0,0 +1,70 @@ +/** + * CTI接口，获取坐席情况 + */ +import request from '@/utils/request' + +// 获取当前正在通话列表 +// {success:true,totalProperty:1, +// root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]} +export function getCurrentCalls(params) { + return request({ + url: '/sound/list', + // url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/calls.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取全部坐席情况列表 +export function getSeatsState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/agents.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + +// 获取全部分机情况列表 +export function getPhoneState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/extensions.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取排队情况 +export function getQueueState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/queues.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + diff --git a/src/api/qualityCheck.js b/src/api/qualityCheck.js index df8ac62..5eaa704 100644 --- a/src/api/qualityCheck.js +++ b/src/api/qualityCheck.js @@ -7,7 +7,7 @@ // 查询质检模块 export function getQModulerList(params) { return request({ - url: '/sound/soundList', + url: '/qualityModular/list', method: 'get', params }) diff --git a/src/layout/components/ivr/chooseExten.vue b/src/layout/components/ivr/chooseExten.vue index ae8f567..6f4cbed 100644 --- a/src/layout/components/ivr/chooseExten.vue +++ b/src/layout/components/ivr/chooseExten.vue @@ -41,7 +41,6 @@ methods: { // 初始化对话框,type=in表示内呼，out表示外呼 initDialog() { - this.onKeyEvent() this.currentExten = '' this.dialogVisible = true }, diff --git a/src/layout/components/ivr/chooseSeats.vue b/src/layout/components/ivr/chooseSeats.vue index 330c74f..86dfbab 100644 --- a/src/layout/components/ivr/chooseSeats.vue +++ b/src/layout/components/ivr/chooseSeats.vue @@ -9,13 +9,16 @@ width="350px" append-to-body>
- + {{ seat.exten }}[{{ seat.name }}] +
+ 暂无可转移分机 +
取 消 - 确 定 + 确 定 diff --git a/src/router/modules/qualityCheck.js b/src/router/modules/qualityCheck.js index e434a52..227c252 100644 --- a/src/router/modules/qualityCheck.js +++ b/src/router/modules/qualityCheck.js @@ -29,6 +29,12 @@ name: 'QualityCheckTwice', component: () => import('@/views/qualityManage/qualitySound/qualityCheckedSound'), meta: { title: '质检录音复核', icon: '', permission: '/qualityTwiceCheck' } + }, + { + path: '/myQualityCheck', + name: 'MyQualityCheck', + component: () => import('@/views/qualityManage/qualitySound/myQualityChecked'), + meta: { title: '我的质检记录', icon: '', permission: '/myQualityCheck' } } ] }] diff --git a/src/router/modules/statistic.js b/src/router/modules/statistic.js index 3fcadaf..cab7b7a 100644 --- a/src/router/modules/statistic.js +++ b/src/router/modules/statistic.js @@ -107,10 +107,10 @@ meta: { title: '部门效能监察', icon: '', permission: '/deptStatistics' } }, { - path: '/callStatisticsAll', - name: 'CallStatisticsAll', - component: () => import('@/views/statistic/callStatistic/allStatistic'), - meta: { title: '坐席效能监察', icon: '', permission: '/seatsStatistic' } + path: '/seatStatisticsAll', + name: 'seatStatisticsAll', + component: () => import('@/views/statistic/seatStatistic/seatStatistic'), + meta: { title: '坐席效能监察', icon: '', permission: '/seatStatistics' } } ] } diff --git a/src/store/modules/ivr.js b/src/store/modules/ivr.js index e1d0509..49c97f3 100644 --- a/src/store/modules/ivr.js +++ b/src/store/modules/ivr.js @@ -12,7 +12,7 @@ queue: 'kefu', // 技能组 skill: '1', // 技能组 busyString: '忙碌', // 致忙原因 - autoAcw: '0', // 自动化后 + autoAcw: '3', // 自动化后 extensionList: [], // 分机列表 wsStatus: false, // websocket连接状态：已连接为true，否则为false extension: null, // 分机号 @@ -128,7 +128,7 @@ console.log(object) commit('SET_WEBSOCKET_OBJ', object) // 根据返回值处理 - const messageType = object.messageType // 消息类型 + const messageType = object.messageType.trim() // 消息类型 if (messageType === 'event') { const name = object.name if (name === 'agent status') { // 坐席状态 @@ -183,13 +183,16 @@ } else if (messageType === 'heartbeat response') { // 心跳回复 // TODO:心跳回复 } else if (messageType === 'command response') { // 命令回复 + if (object.success && object.success.trim() === 'false') { + Message.warning(object.resultText) + } const command = object.command if (command === 'login') { // 签入结果 if (object.success === 'true') { // 签入成功 Message.success('签入成功') commit('SET_SIGN_STATUS', true) } else { - Message.error(object.resultText) + // Message.error(object.resultText) } } else if (command === 'logout') { // 签出结果 if (object.success === 'true') { @@ -372,6 +375,22 @@ pickUp({ dispatch, commit }) { const strSend = createCommand('pickup') ivr.state.websocket.send(strSend) + }, + // 分机强插 + extenInsert({ dispatch, commit }, exten) { + const params = { + extension: exten + } + const strSend = createCommand('insertExtension', params) + ivr.state.websocket.send(strSend) + }, + // 分机强拆 + extenCut({ dispatch, commit }, exten) { + const params = { + extension: exten + } + const strSend = createCommand('cutExtension', params) + ivr.state.websocket.send(strSend) } } diff --git a/src/store/modules/user.js b/src/store/modules/user.js index 742eeba..0480613 100644 --- a/src/store/modules/user.js +++ b/src/store/modules/user.js @@ -1,6 +1,5 @@ import { login, logout, getInfo } from '@/api/login' import { getToken, setToken, removeToken, getSeat, setSeat, removeSeat, getExten, setExten, removeExten } from '@/utils/auth' -import { getOnline, setOnline, removeOnline } from '@/utils/auth' import { getProject } from '@/utils/baseConfig' const user = { diff --git a/src/api/allDict.js b/src/api/allDict.js index 25452a2..fa16330 100644 --- a/src/api/allDict.js +++ b/src/api/allDict.js @@ -90,3 +90,11 @@ params }) } +// 可用状态 +export function getCallWay(params) { + return request({ + url: '/dict/code/callWay', + method: 'get', + params + }) +} diff --git a/src/api/cti.js b/src/api/cti.js new file mode 100644 index 0000000..a1e60b8 --- /dev/null +++ b/src/api/cti.js @@ -0,0 +1,70 @@ +/** + * CTI接口，获取坐席情况 + */ +import request from '@/utils/request' + +// 获取当前正在通话列表 +// {success:true,totalProperty:1, +// root:[{"Call_pbxName":"spzc_pbx","Call_city":"","Call_isp":"中国联通","Call_number":"18513995803","Call_province":"北京","Call_callStatus":"接通","Call_id":"b7c32570-8acd-11ea-96b3-89e56eb1026b","Call_staySeconds":"8","Call_talkSeconds":"4","Call_ivrName":"座席组--客服","Call_agentName":"888","Call_otherLegNumber":"6001","Call_agentStaffid":"1","Call_sp_entityName":"Call"}]} +export function getCurrentCalls(params) { + return request({ + url: '/sound/list', + // url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/calls.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取全部坐席情况列表 +export function getSeatsState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/agents.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + +// 获取全部分机情况列表 +export function getPhoneState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/extensions.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} +// 获取排队情况 +export function getQueueState(params) { + return request({ + url: '/server/invoke', + method: 'get', + params: { + method: '/spcc/interface/json/queues.do.do', + type: 'get', + params: { + username: 'Admin', + password: 'admin' + } + } + }) +} + diff --git a/src/api/qualityCheck.js b/src/api/qualityCheck.js index df8ac62..5eaa704 100644 --- a/src/api/qualityCheck.js +++ b/src/api/qualityCheck.js @@ -7,7 +7,7 @@ // 查询质检模块 export function getQModulerList(params) { return request({ - url: '/sound/soundList', + url: '/qualityModular/list', method: 'get', params }) diff --git a/src/layout/components/ivr/chooseExten.vue b/src/layout/components/ivr/chooseExten.vue index ae8f567..6f4cbed 100644 --- a/src/layout/components/ivr/chooseExten.vue +++ b/src/layout/components/ivr/chooseExten.vue @@ -41,7 +41,6 @@ methods: { // 初始化对话框,type=in表示内呼，out表示外呼 initDialog() { - this.onKeyEvent() this.currentExten = '' this.dialogVisible = true }, diff --git a/src/layout/components/ivr/chooseSeats.vue b/src/layout/components/ivr/chooseSeats.vue index 330c74f..86dfbab 100644 --- a/src/layout/components/ivr/chooseSeats.vue +++ b/src/layout/components/ivr/chooseSeats.vue @@ -9,13 +9,16 @@ width="350px" append-to-body>
- + {{ seat.exten }}[{{ seat.name }}] +
+ 暂无可转移分机 +
取 消 - 确 定 + 确 定 diff --git a/src/router/modules/qualityCheck.js b/src/router/modules/qualityCheck.js index e434a52..227c252 100644 --- a/src/router/modules/qualityCheck.js +++ b/src/router/modules/qualityCheck.js @@ -29,6 +29,12 @@ name: 'QualityCheckTwice', component: () => import('@/views/qualityManage/qualitySound/qualityCheckedSound'), meta: { title: '质检录音复核', icon: '', permission: '/qualityTwiceCheck' } + }, + { + path: '/myQualityCheck', + name: 'MyQualityCheck', + component: () => import('@/views/qualityManage/qualitySound/myQualityChecked'), + meta: { title: '我的质检记录', icon: '', permission: '/myQualityCheck' } } ] }] diff --git a/src/router/modules/statistic.js b/src/router/modules/statistic.js index 3fcadaf..cab7b7a 100644 --- a/src/router/modules/statistic.js +++ b/src/router/modules/statistic.js @@ -107,10 +107,10 @@ meta: { title: '部门效能监察', icon: '', permission: '/deptStatistics' } }, { - path: '/callStatisticsAll', - name: 'CallStatisticsAll', - component: () => import('@/views/statistic/callStatistic/allStatistic'), - meta: { title: '坐席效能监察', icon: '', permission: '/seatsStatistic' } + path: '/seatStatisticsAll', + name: 'seatStatisticsAll', + component: () => import('@/views/statistic/seatStatistic/seatStatistic'), + meta: { title: '坐席效能监察', icon: '', permission: '/seatStatistics' } } ] } diff --git a/src/store/modules/ivr.js b/src/store/modules/ivr.js index e1d0509..49c97f3 100644 --- a/src/store/modules/ivr.js +++ b/src/store/modules/ivr.js @@ -12,7 +12,7 @@ queue: 'kefu', // 技能组 skill: '1', // 技能组 busyString: '忙碌', // 致忙原因 - autoAcw: '0', // 自动化后 + autoAcw: '3', // 自动化后 extensionList: [], // 分机列表 wsStatus: false, // websocket连接状态：已连接为true，否则为false extension: null, // 分机号 @@ -128,7 +128,7 @@ console.log(object) commit('SET_WEBSOCKET_OBJ', object) // 根据返回值处理 - const messageType = object.messageType // 消息类型 + const messageType = object.messageType.trim() // 消息类型 if (messageType === 'event') { const name = object.name if (name === 'agent status') { // 坐席状态 @@ -183,13 +183,16 @@ } else if (messageType === 'heartbeat response') { // 心跳回复 // TODO:心跳回复 } else if (messageType === 'command response') { // 命令回复 + if (object.success && object.success.trim() === 'false') { + Message.warning(object.resultText) + } const command = object.command if (command === 'login') { // 签入结果 if (object.success === 'true') { // 签入成功 Message.success('签入成功') commit('SET_SIGN_STATUS', true) } else { - Message.error(object.resultText) + // Message.error(object.resultText) } } else if (command === 'logout') { // 签出结果 if (object.success === 'true') { @@ -372,6 +375,22 @@ pickUp({ dispatch, commit }) { const strSend = createCommand('pickup') ivr.state.websocket.send(strSend) + }, + // 分机强插 + extenInsert({ dispatch, commit }, exten) { + const params = { + extension: exten + } + const strSend = createCommand('insertExtension', params) + ivr.state.websocket.send(strSend) + }, + // 分机强拆 + extenCut({ dispatch, commit }, exten) { + const params = { + extension: exten + } + const strSend = createCommand('cutExtension', params) + ivr.state.websocket.send(strSend) } } diff --git a/src/store/modules/user.js b/src/store/modules/user.js index 742eeba..0480613 100644 --- a/src/store/modules/user.js +++ b/src/store/modules/user.js @@ -1,6 +1,5 @@ import { login, logout, getInfo } from '@/api/login' import { getToken, setToken, removeToken, getSeat, setSeat, removeSeat, getExten, setExten, removeExten } from '@/utils/auth' -import { getOnline, setOnline, removeOnline } from '@/utils/auth' import { getProject } from '@/utils/baseConfig' const user = { diff --git a/src/utils/baseConfig.js b/src/utils/baseConfig.js index e2b3c4c..d42b853 100644 --- a/src/utils/baseConfig.js +++ b/src/utils/baseConfig.js @@ -3,9 +3,10 @@ type: 'callcenter', // title: '城市协同工作平台', // type: 'city', - // ws_ip: '192.170.1.10', - ws_ip: '124.205.241.254', - ws_port: '28081' + ws_ip: '192.170.1.10', + ws_port: '8081' + // ws_ip: '124.205.241.254', + // ws_port: '28081' } export function getProject() { return project