diff --git a/src/layout/components/ivr/ivrBar.vue b/src/layout/components/ivr/ivrBar.vue
index fd4e4c1..ba64d8e 100644
--- a/src/layout/components/ivr/ivrBar.vue
+++ b/src/layout/components/ivr/ivrBar.vue
@@ -352,9 +352,11 @@
     },
     // 保持
     hold() {
-      if (this.judgeStatus()) {
-        const strSend = this.createCommand('hold')
-        this.webSocket.send(strSend)
+      if (this.judgeStatus()) { // 判断坐席状态，判断通话状态
+        if (this.judgeCallStatus()) {
+          const strSend = this.createCommand('hold')
+          this.webSocket.send(strSend)
+        }
       }
     },
     // 解除保持
@@ -667,7 +669,7 @@
       }
       return sendStr
     },
-    // 判断状态
+    // 判断坐席状态
     judgeStatus() {
       if (this.status == '已签入') {
         return true
@@ -675,6 +677,15 @@
         this.$message.warning('请先签入呼叫平台')
         return false
       }
+    },
+    // 判断通话状态
+    judgeCallStatus() {
+      if (this.isInCall) {
+        return true
+      } else {
+        this.$message.warning('未在通话中')
+        return false
+      }
     }
   }
 }

diff --git a/src/layout/components/ivr/ivrBar.vue b/src/layout/components/ivr/ivrBar.vue
index fd4e4c1..ba64d8e 100644
--- a/src/layout/components/ivr/ivrBar.vue
+++ b/src/layout/components/ivr/ivrBar.vue
@@ -352,9 +352,11 @@
     },
     // 保持
     hold() {
-      if (this.judgeStatus()) {
-        const strSend = this.createCommand('hold')
-        this.webSocket.send(strSend)
+      if (this.judgeStatus()) { // 判断坐席状态，判断通话状态
+        if (this.judgeCallStatus()) {
+          const strSend = this.createCommand('hold')
+          this.webSocket.send(strSend)
+        }
       }
     },
     // 解除保持
@@ -667,7 +669,7 @@
       }
       return sendStr
     },
-    // 判断状态
+    // 判断坐席状态
     judgeStatus() {
       if (this.status == '已签入') {
         return true
@@ -675,6 +677,15 @@
         this.$message.warning('请先签入呼叫平台')
         return false
       }
+    },
+    // 判断通话状态
+    judgeCallStatus() {
+      if (this.isInCall) {
+        return true
+      } else {
+        this.$message.warning('未在通话中')
+        return false
+      }
     }
   }
 }
diff --git a/src/views/caseManage/components/knowledgeDetail.vue b/src/views/caseManage/components/knowledgeDetail.vue
new file mode 100644
index 0000000..f4ec86b
--- /dev/null
+++ b/src/views/caseManage/components/knowledgeDetail.vue
@@ -0,0 +1,75 @@
+<template>
+  <el-dialog
+    :visible.sync="dialogShow"
+    title=""
+    width="1000px"
+    append-to-body>
+    <div class="k-div">
+      <div class="k-title">
+        {{ knowledge.kName }}
+      </div>
+      <div class="k-subtitle">
+        <div>所属类别:{{ knowledge.kTypeName }}</div>
+        <div>发布人:{{ knowledge.kUserName }}</div>
+        <div>发布时间:{{ knowledge.kTime }}</div>
+      </div>
+      <div class="k-content">
+        {{ knowledge.kInfo }}
+      </div>
+    </div>
+  </el-dialog>
+</template>
+
+<script>
+export default {
+  name: 'KnowledgeDetail',
+  data() {
+    return {
+      knowledge: {
+        kName: '',
+        kTypeName: '',
+        kUserName: '',
+        kInfo: '',
+        kTime: ''
+      },
+      dialogShow: false
+    }
+  },
+  methods: {
+    initDialog(row) {
+      this.dialogShow = true
+      this.knowledge = {
+        kName: '特困人员救助供养标准是什么？',
+        kTypeName: '州民政局',
+        kUserName: '周海瑞',
+        kInfo: '2019年1月起，城市特困供养基本生活年标准9110元/人，各县8252元/人。照料护理补贴年标准分为自理1200元/人，半失能2400元/人，失能3600元/人。农村特困供养基本生活年标准5226元/人。照料护理补贴年标准分为自理1200元/人，半失能2400元/人，失能3600元/人。--咨询电话：6214502',
+        kTime: '2019-10-18 15:55:35'
+      }
+    }
+  }
+}
+</script>
+
+<style rel="stylesheet/scss" lang="scss" scoped>
+.k-div{
+  text-align: center;
+  padding: auto 20px;
+  min-height: 250px;
+  .k-title{
+    color:#3a8ee6;
+    font-size:25px;
+    line-height: 25px;
+  }
+  .k-subtitle{
+    margin-top: 15px;
+    line-height: 17px;
+  }
+  .k-content{
+    text-align: justify;
+    margin-top: 20px;
+    font-size:16px;
+    line-height: 20px;
+    text-indent:25px
+  }
+}
+</style>

diff --git a/src/layout/components/ivr/ivrBar.vue b/src/layout/components/ivr/ivrBar.vue
index fd4e4c1..ba64d8e 100644
--- a/src/layout/components/ivr/ivrBar.vue
+++ b/src/layout/components/ivr/ivrBar.vue
@@ -352,9 +352,11 @@
     },
     // 保持
     hold() {
-      if (this.judgeStatus()) {
-        const strSend = this.createCommand('hold')
-        this.webSocket.send(strSend)
+      if (this.judgeStatus()) { // 判断坐席状态，判断通话状态
+        if (this.judgeCallStatus()) {
+          const strSend = this.createCommand('hold')
+          this.webSocket.send(strSend)
+        }
       }
     },
     // 解除保持
@@ -667,7 +669,7 @@
       }
       return sendStr
     },
-    // 判断状态
+    // 判断坐席状态
     judgeStatus() {
       if (this.status == '已签入') {
         return true
@@ -675,6 +677,15 @@
         this.$message.warning('请先签入呼叫平台')
         return false
       }
+    },
+    // 判断通话状态
+    judgeCallStatus() {
+      if (this.isInCall) {
+        return true
+      } else {
+        this.$message.warning('未在通话中')
+        return false
+      }
     }
   }
 }
diff --git a/src/views/caseManage/components/knowledgeDetail.vue b/src/views/caseManage/components/knowledgeDetail.vue
new file mode 100644
index 0000000..f4ec86b
--- /dev/null
+++ b/src/views/caseManage/components/knowledgeDetail.vue
@@ -0,0 +1,75 @@
+<template>
+  <el-dialog
+    :visible.sync="dialogShow"
+    title=""
+    width="1000px"
+    append-to-body>
+    <div class="k-div">
+      <div class="k-title">
+        {{ knowledge.kName }}
+      </div>
+      <div class="k-subtitle">
+        <div>所属类别:{{ knowledge.kTypeName }}</div>
+        <div>发布人:{{ knowledge.kUserName }}</div>
+        <div>发布时间:{{ knowledge.kTime }}</div>
+      </div>
+      <div class="k-content">
+        {{ knowledge.kInfo }}
+      </div>
+    </div>
+  </el-dialog>
+</template>
+
+<script>
+export default {
+  name: 'KnowledgeDetail',
+  data() {
+    return {
+      knowledge: {
+        kName: '',
+        kTypeName: '',
+        kUserName: '',
+        kInfo: '',
+        kTime: ''
+      },
+      dialogShow: false
+    }
+  },
+  methods: {
+    initDialog(row) {
+      this.dialogShow = true
+      this.knowledge = {
+        kName: '特困人员救助供养标准是什么？',
+        kTypeName: '州民政局',
+        kUserName: '周海瑞',
+        kInfo: '2019年1月起，城市特困供养基本生活年标准9110元/人，各县8252元/人。照料护理补贴年标准分为自理1200元/人，半失能2400元/人，失能3600元/人。农村特困供养基本生活年标准5226元/人。照料护理补贴年标准分为自理1200元/人，半失能2400元/人，失能3600元/人。--咨询电话：6214502',
+        kTime: '2019-10-18 15:55:35'
+      }
+    }
+  }
+}
+</script>
+
+<style rel="stylesheet/scss" lang="scss" scoped>
+.k-div{
+  text-align: center;
+  padding: auto 20px;
+  min-height: 250px;
+  .k-title{
+    color:#3a8ee6;
+    font-size:25px;
+    line-height: 25px;
+  }
+  .k-subtitle{
+    margin-top: 15px;
+    line-height: 17px;
+  }
+  .k-content{
+    text-align: justify;
+    margin-top: 20px;
+    font-size:16px;
+    line-height: 20px;
+    text-indent:25px
+  }
+}
+</style>
diff --git a/src/views/caseManage/components/knowledgeSearch.vue b/src/views/caseManage/components/knowledgeSearch.vue
index 97a9021..d632d26 100644
--- a/src/views/caseManage/components/knowledgeSearch.vue
+++ b/src/views/caseManage/components/knowledgeSearch.vue
@@ -6,19 +6,24 @@
       <el-button :size="size" type="primary" class="search-btn" @click="search">知识查找</el-button>
     </div>
     <div class="answer-div">
-      <div v-for="item in list" class="answer-item">
-        <el-card body-style="{padding:5px;}" shadow="hover">
-          <div class="answer-title">{{ item.kName }}</div>
-          <div class="answer-info">{{ item.kInfo }}</div>
-        </el-card>
-      </div>
+      <el-scrollbar class="knowledge-scrollbar">
+        <div v-for="item in list" class="answer-item">
+          <el-card body-style="{padding:5px;}" shadow="hover" @click.native="showKnoledgeDetail(item)">
+            <div class="answer-title">{{ item.kName }} _知识库_ {{ item.kTypeName }}</div>
+            <div class="answer-info">{{ item.kInfo }}</div>
+          </el-card>
+        </div>
+      </el-scrollbar>
     </div>
+    <knowledge-detail ref="kdetail"/>
   </div>
 </template>
 
 <script>
+import KnowledgeDetail from './knowledgeDetail'
 export default {
   name: 'KnowledgeSearch',
+  components: { KnowledgeDetail },
   data() {
     return {
       keywords: '', // 关键字
@@ -27,19 +32,23 @@
       size: 'small' // 输入框大小
     }
   },
-  created(){
+  created() {
     this.search()
   },
   methods: {
     search() {
       const params = { keywords: this.keywords }
       this.list = [
-        { kName: '标题1', kInfo: '答案1' },
-        { kName: '标题2', kInfo: '答案FSDSFDSFDSAF 1' },
-        { kName: '标题3', kInfo: '答案1SDFSDFDSFDSF' },
-        { kName: '标题4', kInfo: '答案1DSSD' },
-        { kName: '标题5', kInfo: '答案1FSDFSDSFDSFSDF' }
+        { kName: '搬迁协议签订后家庭成员发生变化应如何处理？', kTypeName: '纳税服务中心', kInfo: '建档立卡户搬迁对象以签订搬迁协议时当地扶贫部门核定的家庭人口为准，安置住房建设（分配）面积和建房补助资金也应按签订协议时的家庭人口关系和人数核定。协议签订后，户籍人口因新生、死亡、婚姻、就学、兵役等原因发生增减变化时，要及时调整建档立卡户人员信息，但无论户籍登记是否变更，仍按协议确定人口数为准。（发改振兴[2019]1068号《关于印发新时期异地扶贫搬迁工作百问百答的通知》）--咨询电话：6210746' },
+        { kName: '纳税人为非雇员（如客户、邀请讲课专家等存在业务合作关系的人员）支付的旅客运输费用，能否抵扣进项税额', kTypeName: '纳税服务中心', kInfo: '财政部税务总局海关总署关于深化增值税改革有关政策的公告》（财政部税务总局海关总署公告2019年第39号）规定，增值税一般纳税人购进国内旅客运输服务，其进项税额允许从销项税额中抵扣。这里指的是与本单位' },
+        { kName: '企业预缴时享受了小型微利企业所得税优惠，汇算清缴时发现不符合小型微利企业条件的怎么办？', kTypeName: '纳税服务中心', kInfo: '国家税务总局关于实施小型微利企业普惠性所得税减免政策有关问题的公告》（国家税务总局公告2019年第2号）已经做出了明确规定，只要企业在预缴时符合小型微利企业条件，预缴时均可以预先享受优惠政策。但是，... ...' },
+        { kName: '特困人员救助供养对象是?', kTypeName: '临夏州民政局', kInfo: '无劳动能力、无生活来源且无法定赡养、抚养、扶养义务人，或者其法定赡养、抚养、扶养义务人无赡养、抚养、扶养能力的老年人、残疾人以及未满十六周岁的未成年人。特困人员救助供养主要包括：提供基本生活条件；对生活不能自理的给予照料；提供疾病治疗；办理丧葬事宜。特困人员救助供养形式分为在家分散供养和在当地供养服务机构集中供养。--咨询电话：6214502' },
+        { kName: '特困人员救助供养标准是什么？', kTypeName: '临夏州民政局', kInfo: '无劳动能力、无生活来源且无法定赡养、抚养、扶养义务人，或者其法定赡养、抚养、扶养义务人无赡养、抚养、扶养能力的老年人、残疾人以及未满十六周岁的未成年人。特困人员救助供养主要包括：提供基本生活条件；对生活不能自理的给予照料；提供疾病治疗；办理丧葬事宜。特困人员救助供养形式分为在家分散供养和在当地供养服务机构集中供养。--咨询电话：6214502' }
       ]
+    },
+    // 显示知识详情
+    showKnoledgeDetail(obj) {
+      this.$refs.kdetail.initDialog(obj)
     }
   }
 }
@@ -61,6 +70,13 @@
     }
     .answer-div{
       margin: 3px;
+      .knowledge-scrollbar{
+        height: 456px;
+        width: 100%;
+        .el-scrollbar__wrap {
+          overflow-x: hidden;
+        }
+      }
       .answer-item{
         /*background-color: #ffffff;*/
         /*padding:5px 10px;*/
@@ -75,6 +91,10 @@
         .answer-info{
           font-size:12px;
           color: #898989;
+          display: -webkit-box;
+          -webkit-box-orient: vertical;
+          -webkit-line-clamp: 4;
+          overflow: hidden;
         }
       }
     }