<!--补录事件,待创建事件列表-->
<template>
<app-container>
<search-area :need-clear="true" :need-search-more="false" :size="size" type="default" search-more-type="default" @search="search" @clear="clearInput">
<!--一般查询条件-->
<search-item>
<el-input v-model.trim="listQuery.callerNumber" :size="size" placeholder="主叫号码" clearable/>
</search-item>
<search-item/>
<search-item>
<el-select v-model="listQuery.agentUser" :size="size" placeholder="坐席" clearable>
<el-option v-for="item in userList" :label="item.name" :value="item.id"/>
</el-select>
</search-item>
<search-item>
<el-select v-model="listQuery.callWay" :size="size" placeholder="呼叫方向" clearable>
<el-option v-for="item in callWayList" :label="item.name" :value="item.name"/>
</el-select>
</search-item>
<search-item>
<el-select v-model="listQuery.hangupCause" :size="size" placeholder="挂机方向" clearable>
<el-option v-for="item in hangupCauseList" :label="item.name" :value="item.name"/>
</el-select>
</search-item>
<search-item>
<el-date-picker
v-model="timeRange"
:size="size"
type="datetimerange"
range-separator="至"
value-format="yyyy-MM-dd HH:mm:ss"
start-placeholder="通话开始时间"
end-placeholder="通话结束时间"/>
</search-item>
</search-area>
<normal-table :data="list" :head="tableOption.head" :size="size" :query="listQuery" :total="total" :columns="columns" :list-loading="listLoading" :options="tableOption.options" :tools-option="tableOption.toolsOption" @change="changePage">
<template slot="columns">
<el-table-column label="试听" align="center" width="80">
<template slot-scope="scope">
<el-button type="text" size="small" icon="el-icon-headset" @click="openSound(scope.row)"/>
</template>
</el-table-column>
</template>
</normal-table>
<!--播放音频弹窗-->
<el-dialog
:visible.sync="soundShow"
title="录音播放"
width="600px"
append-to-body
custom-class="sound-dialog"
@close="closeSound">
<audio-player ref="adplayer" :the-url="sound.url" :the-control-ist="sound.controlList"/>
</el-dialog>
</app-container>
</template>
<script>
import NormalTable from '@/components/NomalTable'
import AppContainer from '@/components/layout/AppContainer'
import SearchArea from '@/components/SearchArea/SearchArea'
import SearchItem from '@/components/SearchArea/SearchItem'
import CreateCase from '@/views/caseManage/createCase'
import AudioPlayer from '../../components/AudioPlayer/AudioPlayer'
// import { realFormatSecond } from '@/utils/stringutils'
import { getUserSimpleList } from '@/api/system/user'
import { getAllSoundList } from '@/api/sound'
import { getCallWay } from '@/api/allDict'
export default {
name: 'SoundsManage',
components: { AudioPlayer, SearchItem, SearchArea, AppContainer, NormalTable, CreateCase },
data() {
return {
listQuery: {
callerNumber: '', // 主叫号码
agentUser: '', // 受理人
startTime: '', // 来电开始时间
endTime: '', // 来电结束时间
minTime: '', // 通话最短时间
maxTime: '', // 通话最长时间
callWay: '', // 呼叫方向
hangupCause: '', // 挂机方向
offset: 1,
limit: 20,
sort: 'dialStartStamp',
order: 'desc'
}, // 筛选条件
columns: [
{
text: '主叫号码',
value: 'callerNumber',
align: 'center'
},
{
text: '被叫号码',
value: 'calleeNumber',
align: 'center'
},
{
text: '呼叫方向',
value: 'callWayName',
align: 'center'
},
{
text: '挂机方向',
value: 'hangupCause',
align: 'center'
},
{
text: '通话开始时间',
value: 'dialStartStamp',
align: 'center'
},
{
text: '通话结束时间',
value: 'dialEndStamp',
align: 'center'
},
{
text: '通话时长(分)',
value: 'bridgeStamp',
align: 'center'
},
{
text: '坐席工号',
value: 'agentName',
align: 'center'
},
{
text: '坐席姓名',
value: 'agentUserName',
align: 'center'
},
{
text: '归属地',
value: 'isp',
align: 'center',
width: 100
}
], // 显示列
timeRange: [], // 时间范围
list: [], // 列表数据
total: 0, // 数据总数
listLoading: true, // 列表加载动画
tableOption: {
head: {
show: false, // 是否需要标题栏,
text: '数据列表' // 标题名称
},
options: {
needIndex: true // 是否需要序号列
},
toolsOption: {
selectColumns: false, // 是否需要筛选列
refresh: false // 是否需要刷新按钮
}
}, // 表格属性
showAddCase: false,
sound: {
url: '',
controlList: 'noDownload noSpeed onlyOnePlaying'
},
size: 'small',
soundShow: false, // 显示音频弹窗
userList: [],
callWayList: [{ name: '呼入', value: '1' }, { name: '呼出', value: '2' }, { name: '本地通话', value: '3' }, { name: '未知', value: '4' }], // 呼叫方向列表
hangupCauseList: [{ name: '主叫挂机', value: '1' }, { name: '被叫挂机', value: '2' }, { name: '系统挂机', value: '3' }] // 挂机方向列表
}
},
created() {
this.fetchUserList()
this.search()
},
activated() {
this.search()
},
methods: {
search() {
this.fetchData(false)
},
fetchData(isNowPage = true) {
this.listLoading = true
if (!isNowPage) { // 是否显示当前页,否则跳转第一页
this.listQuery.offset = 1
}
this.listLoading = true
getAllSoundList(this.listQuery).then(response => {
if (response.code === 200) {
this.listLoading = false
this.list = response.data.rows
this.total = response.data.total
}
})
},
fetchCallWay(){
getCallWay().then(response => {
if (response.code === 200) {
this.callWayList = response.data
}
})
},
// 播放录音
openSound(row) {
this.soundShow = true
// this.sound.url = 'https://wdd.js.org/element-audio/static/falling-star.mp3'
this.sound.url = row.recordName
},
// 关闭播放弹窗
closeSound() {
this.$refs.adplayer.pausePlay()
},
// 创建工单
createCase(row) {
this.showAddCase = true
const data = {
callid: row.callid,
number: row.callerNumber,
dialStartStamp: row.dialStartStamp
}
console.log(data)
const that = this
setTimeout(function() {
that.$refs['addcase'].initData(data)
}, 500)
},
// 关闭新建案件弹窗
closeCreateDialog() {
this.showAddCase = false // 关闭弹窗
this.search()
},
fetchUserList() {
const params = {
roleTips: 'receiver,monitor'
}
getUserSimpleList(params).then(response => {
if (response.code === 200) {
this.userList = response.data
}
})
},
// 页数发生变化后的操作,可能是页码变化,可能是每页容量变化,此函数必写
changePage(val) {
if (val && val.size) {
this.listQuery.limit = val.size
}
if (val && val.page) {
this.listQuery.offset = val.page
}
this.fetchData()
},
// 重置后的操作, 若不需要显示重置按钮则不需要写
clearInput() {
this.$message.success('clearInput')
}
}
}
</script>
<style rel="stylesheet/scss" lang="scss">
.sound-dialog{
.el-dialog__body{
padding:0px 20px 20px;
}
}
</style>