/** * 统计分析接口 */ import request from '@/utils/request' // 按事件类型统计工单 export function getCaseStatisticsByType(params) { return request({ url: '/caseStatistic/eorcStatistic', method: 'get', params }) } // 按事件来源统计工单 export function getCaseStatisticsBySource(params) { return request({ url: '/caseStatistic/sourceStatistic', method: 'get', params }) } // 按满意度统计工单 export function getCaseStatisticsByStatisfied(params) { return request({ url: '/caseStatistic/statisfiedStatistics', // url: '/caseStatistic/sourceStatistic', method: 'get', params }) } // 工单总情况统计 export function getCaseStatisticsAll(params) { return request({ url: '/caseStatistic/stateStatistic', method: 'get', params }) } // 工单年统计 export function getCaseStatisticsByYear(params) { return request({ url: '/caseStatistic/yearStatistic', method: 'get', params }) } // 工单月统计 export function getCaseStatisticsByMonth(params) { return request({ url: '/caseStatistic/monthStatistic', method: 'get', params }) } // 部门效能统计 export function deptStatistics(params) { return request({ url: '/urge/departmentEffectiveStatistics', method: 'get', params }) } // 坐席效能统计 export function seatStatistics(params) { return request({ url: '/urge/departmentEffectiveStatistics', // url: '/urge/seatEffectiveStatistics', method: 'get', params }) }